Would have been a great experience; staff was frie...

Would have been a great experience; staff was friendly and ordering tickets online was a breeze. However, my girlfriend and I did the nighttime fireworks tour for our anniversary, and the fireworks were cancelled due to high winds.
While this possibility was disclosed beforehand and it isn't the company's fault for inadequate weather conditions, there was no mitigation on the Hornblower's part. Our experience was enjoyable (since we always have a good time together) but the Hornblower's "tough luck" policy left us wih a sour taste; I wouldn't recommend the fireworks tour to family or friends due to the additional cost / risk of cancellation.