Hornbach Reviews

Good choice. Good prices. Nice employees. Recommended.

Men paradise. Everything there, which makes the do-it-yourself heart beat faster.

Looked for roller shutter slats. Not found. Puke. Will shop elsewhere in the future.

The small craftsman who is looking for solutions cannot find good advice. Parts that I had with me to "find the right one" were blamed for theft and a 100 euro catch premium was charged, otherwise there is an announcement and a house ban. Hardware stores bought elsewhere are of course also listed in Hornbach under the same number. This article is sold in a bag with 4 pieces, but no bags were torn open, so I hadn't taken anything to steal. The inventory was also the same, but no conversation was possible and the employees were very, very unfriendly, even the detective was embarrassed because the evidence was missing to have stolen something. Unfortunately I didn't show the article when I went inside. Had bought 6 mm hose line and had the T-piece with hose on it. The hose could not be removed without destroying the part. After 30 years Hornbach will now avoid this market and shop elsewhere as a "small craftsman".

Everything you need, nothing you don't. The help is really friendly and if they don't know about something they will find someone does. I highly recommend this store.

Have a defective washing machine delivered. Now I wait for about 3 weeks on my credit. I was told it can take up to 2 weeks now. You will always be comforted.
That's just ridiculous! We are very upset. Never again!

The market is open.
I was just (07.04.2020 07:00) in the Hornbach Bornheim. This is a mistake. The market is open.

Super selection. Very competent staff.
Unbeatable prices.
Absolutely top !!!!!

Great selection, nice staff, but the market looks a bit messy on one corner or the other.

Great place to get everything you need! Gasoline for your car, plants, pets feed and of course every type of hardware!

Competent staff, everything for the construction and more

Years ago it was fun to shop there, but it got really bad, sometimes I think that one or the other sales consultant takes flight when you need advice

Here you will find (n) or woman what DIY, decoration or garden may need

The customer service from online retail is obviously located here. I received a very pragmatic complaint. Thank you!

Once there, everything in there? Honest? This thing is just too big. You have the feeling that you have to drive through there with a limo service. Do they have everything? Sure, more.

You can find almost everything you need to do the house and garden.
The prices are okay and in autumn you can find a plant schnapps here and there.

For handicraftsmen and craftsmen also for allotment gardeners very well

Super, with price guarantee is also the cheapest.
Great service, staff very friendly!

Staff is helpful, the shop is relatively well structured

Gigantic selection! Everything a craftsman's heart desires

Store for professionals as well as for DIY enthusiasts, with choice and prices sometimes without competition.

What use is the latest car wash if the car comes out dirty anyway? Starting with the staff who don't even bother to clean up the dirt properly and seem more annoyed because the car wash system is constantly pulling out the fuse, which happened twice with our predecessor while we were getting the "pre-treatment". Great idea with the lights playing during the program, but the trouble is not long in coming if you can still see the dirt on the windshield and the rims are anything but clean. In short, the car was actually exactly the same as before except for a few places where the dirt was not quite as strong. Compared to the competition in Neustadt, I spend 2 more and already have a visibly almost clean car during the pre-treatment, which can be seen that no more pieces can be seen on the windows. If you give your money there, you can just as easily throw it on the street. And unfortunately this was not an isolated incident!

A somewhat dirty hardware store. I only go there because it is close to my apartments. There are also incompetent employees there. On my last purchase, it took the seller 55 minutes to make the right decision on the computer.

My favorite hardware store Prices are good, staff are friendly and you can check the prices in advance on the website and see if there are enough items left

Super Service. Unbeatable prices. A paradise for artisans

Everything you need and a drive-in option with advance reservation

I lived in Bornheim for 12 years, and renovated my apartment, I got everything in Hornbach. Everything is possible with Hornbach, everything is possible with Hornbach .......

If you want to renovate your home and garden, get everything here.

Selection on the sunday flea market was already more diverse.

Great choice lots of park places,
But too few staff you can ask something if you are looking for something

Super friendly and competent staff, with good advice and very nice.

Top bought doors Delivery times adhered to Doors packed in foil because it is raining sagI only say hornbach there is always something to do

Sauladen, one searches and seeks and seeks .. no order ...

Hardware store with a full range. After all, it is Hornbach's mother house and was the first hardware store in Germany

Great selection, as expected from the central office. The drive-in is huge and they help invite you. Much better than in other stores.

For many years we have been really "loyal" Hornbach customers with a Projektwelt card and sometimes generate five-figure sums in sales per year in this company ... another hardware store was never an option. Until now ! There were some "issues" and inconsistencies with one of our recent purchases. We don't know whether or how the problem will be solved. The store management has taken on "the subject" and apparently does not consider it necessary or necessary to communicate with us or to inform us about the "state of affairs"! So we decided to place the topic in the headquarters of the company and sent a message to that effect ... It quickly turned out that we could have saved ourselves that. We received a confirmation of receipt and the information that our topic would be passed on to management. For further processing it would be important to get further details and information about the "problem". We responded to this message and wrote to the head office that our problem was too complicated to write down and asked for a phone call. There was no phone call or further feedback from Hornbach. So we wrote again ... in this email we expressed our displeasure even more clearly ... we received a new confirmation of receipt. We were informed that the topic would be placed in the appropriate department again. That's it! That's it from the headquarters and the "management department" of the Hornbach company, but also from our side. We will now return the corresponding product, cancel our project world map and look for another hardware store for future purchases.

Formerly the hardware store at all. Service has been declining considerably for several years. My tip has a look at Gillet ...

Thanks to Corna not enough material in stock unfortunately.

In contrast to other hardware stores limited offer found what I was looking for in principle everything there

Dirty shop ...... the customer does not care
After I was sold by the "specialist" sealing material
I had a water damage in our cultivation at the first rain (sealing material dissolved on contact with water).
After I complained about the sealing material on site and by mail and also submitted pictures of the damage, samples of the sealant in the so-called "service area", even after months none of this - we can do this - company has seen the need to react. ...
in short a Sauladen high three, who wants to know neither service nor customer problems .....-- even a star is still too much--

luckily there are other companies .....

Friendly, competent and helpful staff. Great workshop

Ich wollte Bretter kaufen, im Bestand mehr als 300, vor Ort aber keine bekommen. Bin extra 25 km gefahren. Das ist sehr schlecht.