Very good attention and good results in the face of the client's doubts.
Grupo BBVA
Terrible service. To get a balance certificate for a testamentary I had to go in person 4 times. The first one went to the branch closest to my home and they told me that it was essential to go to where the account More
After 50 years of client I can affirm that each time they do it worse. These people have transformed a bank into a sidewalk.
In this branch they do not fulfill what they say. Also, with personnel changes you can not go to the person who wrongly explained the options to you and does not assume their mistakes. Instead of facilitating and normalizing things by contacting the former branch worker (who, according to them, she still works at BBVA) to verify what I am saying, they send me a claim.
He has treated me a lady with short black hair in a very edgy manner and without respect. So of course I do not go back to this office. How unpleasant and what airs of superiority the aforementioned.
