Holt Renfrew Reviews

Didn't care so much for the layout and was walking around browsing with this woman who was working in the section. We were in there for 10 minutes me and my friend and she never as much as acknowledged us, as we were walking out the section another woman walked in. Don't she greet her so nicely. Guess we did not look like we would be spending? Definitively not with her. Bought from the kooples section instead. This guy who worked with diesel helped me and he was great. Benjamin I believe but i could be wrong.

Only visited the Canada Goose part which was underwhelming both in selection and service.

Nice building but a little "empty" and not very busy.

All the girls are super nice and take the time with you. My favorite is Fred, it's a love. I discovered the exclusives with her, and I love Chanel even more because of her, she is a gem. Today I was served by Julia, great service I also love Melanie the makeup artist. This is the most beautiful Chanel beauty counter in Montreal.

It was better before. The service was friendly and the vendors were attentive. Now, it's in "You must buy absolutely" mode if you want the seller to force himself slightly ...

Thank you to Mrs. Ferhat for her advice and follow-up throughout my purchases and also thank you for the bag my wife is delighted.

Good service and good measures of cleaning / security for Covid.

Best place for good clothes and some brands accessories

Top notch service, friendly people and in a perfect location! Not too loud too.

OGILVY Is one of the to places in the High End clothes industry's. I would definitely recommend it to anybody who's looking for high quality pieces of clothes.

It's beautiful, clean, there is a big brand difference between the Louis V. and the MK. But it works pretty well.

Overall, an immensely disappointing experience. Customer service is non existent. Better service when ordering/shopping online from any other site. Don't bother leaving your house!

All are welcome to this glittering retail wonderland. Beautiful garments
and quality items are displayed with elegance and flare. You are free to buy or just dream in this store of wonders. The fragrance attendant excelled as he showed us some of the most famous name fragrances and how they differ in their notes and mood . A Montreal must see you will feel like you have been raised to a new retail level!

a cold space full of high-end shops arranged pell-mell. poor signage, so you don't know where anything is. with the amount of money walking around in there, they could have done a lot better.

I hope the renovation in 2020 will help as the place right now has no life. Number of staff is almost always greater than customers..

Excellent staff in evrey place you go ! Helpfull and always helping you if you take a minute
Or an hour to choose !

The only mall where you will see old ladies shopping with their Yorkshire terrier barking. Ogilvy is definitely more of a luxury mall where there is often a cringing bagpipe player walking around and screeching your ears.

However, you can find nice stuff on sale from time to time, and service is very attentioned when required. You can get a free and cute little Ogilvy branded water bottle.

Ambiance is a bit dull, and the place usually feel empty.

They got a very cute animated Christmas village during holidays, worth seeing if passing by.

A mere shadow of itself with 2 more years of dwindling offerings before a rebirth. Disappointing to say the least.

Sells the same things than other stores, only 300% more expensive and with unfriendly staff

Huge selection of high end products! Great service!

Yes it is expensive for ordinary people but the service is always excellent and the products of very good quality.

Massimo is the best sales rep that they have in the men's section.

Large store with amazing layout, designer clothes and helpful and friendly staff.

Wonderful renovation in the men's section,a must visit, happy shopping

I had the chance to "fall" on a very devoted pearl at Max Mara Weekend last Saturday. She did not hesitate to go to the Max Mara Studio located on another floor a few times to help me find an arrangement that suited me. Unfortunately I do not have her name but I thank her.

Covid: Meh, I was waiting to see what the renovations would bring. It's like an annoying Nordstrom now. The store is actually a collection of high end mini stores. Each one managed independently so they are each blocked off and managed. Don't expect to be able to wonder around and go from section to section, you'll have to be let in sections. So interactions with people is increased instead of being seamless.

The store isn't my style, but you gotta love the holiday window!

Nice new layout, just needs more staff at the cafe during busy times.

Upscale shopping center. Good selection on men s clothing.

Has all the familiar luxury and high end designers.

Une institution sur la rue Sainte Catherine.
Dispendieux mais bon ...

they need to work on the covid protocol. too many people.

Love this store although they have less selection than they used to

An upscale store for women's fashion.

Good selections.

Prices reflect quality.

The merchandise was great but some of the clerks in womens wear on the 2nd floor were snobbish and inept , not so much to me a middle aged female but to younger folks.

Good looking store! Staff looks happy to work there.

Decor and high-end products, but the beautiful silk squares which were a major characteristic of Ogilvy are missing, some shops are no longer there, such as Eileen Fisher or La Fayette, Ca va de Soie !!! Sadness. The More

If you return something, they won't validate your parking. So go somewhere else with free parking.

I went last night around 6pm to the mickael kors shoes. I know it's flat to work on a Saturday night but if you agree to work, at least do it right! No hello from the two air beast employees present. I kindly ask for a pair of shoes. She comes back with the boxes, not a word, stretches the shoes, does not respond to my thanks and remains standing planted to look elsewhere until I take them off, takes them back with such a stupid air and leaves with the box. No questions, no hello, no smile! Truly an unpleasant experience!

perfect service from sylvain and patrick at the men s floor !

great service in mens burberry department each and every time i've been!

Very pretty animated Christmas windows that delight children.

A unique experience that cant be seen in any other store