Holiday Inn Parramatta Reviews

The staff is friendly.
Breakfast was also good.

Good bracfast
Nice room
Good location

Easy to find, clean facilities. One of the room lights had an annoying flicker though

We stay here regularly for it's location - easily accessible to the M4 and Western rail line. Staff are always friendly and helpful.

Very pleased with our stay at this hotel! The staff was the so friendly and accommodating. We stayed here with our baby, and the restaurant let us borrow a high chair for our room to help us feed our active son. That was so helpful! The breakfast buffet was delicious and plentiful with a wide variety of options. The GM was very kind and attentive, and chatted with my family often during our stay.

The rooms were nicely maintained and comfortable. the furniture was not dated at all, not sure why other reviews mention that. We used their crib for our baby. It was made of metal/aluminum tubing. Not full sized, more like Pack n Play sized. It was clean, and the mattress and sheets fit well. No hazards that I was able to detect (& I m an overly diligent first time mom!)

We had a suite, and the tub was perfect! We very much enjoyed our stay here. I can t say enough good things about the staff, they were just so polite and helpful!

Nice location too. Some good restaurants nearby, close to a huge shopping center, and only a short walk from the train station.

Booked for 4 people and it said $175 got here and it was for $275 and only 2 people worth bad beds and dirty inside and old didn't look like the photos taken very upsetting

Clean rooms. Walking distance to Parramatta CBD and train station. Easily accessible via car or public transport

Beds a super comfortable, nice hotel, disappointed with gym very small not many options only two treadmills both out of order.

Nice. Always clean, tidy, good services and location

Personnel were very nice and friendly. Decided to have the Wagyu Beef Pie and it was delicious.

Close to all amenities to Parramatta which was an added bonus. Would definitely stay here again.

We booked in to a suite with a spa bath in room. It was fantastic. You enter your room there's a small lounge room that has a desk and t.v. . Then you have double doors and on the right side of the hall is the spa bathroom
Keep going up the hall is the bedroom with a tv's and drawers.
Because of covid it's only room service which was inexpensive and quick and tasty.
The outdoor pool and spa were great the outdoor spa was way too hot.
The price of the suite was really cheap compared to other hotels with deals for parking.
The staff were mainly competent and friendly. Thank you my husband and I look forward to our next visit.

Too me ,more of a buisness hotel, not good for a holiday stay. Lacked atmosphere. Staff seemed always stressed. Handy to westfield. More like harris park then parramatta. No decent views. If you want to dr your bags maybe will suit you.

enjoying holiday inn lovely evening for there clients

Service is very good. Staff was very helpful and friendly. I never stayed there just went on a meeting which was scheduled there.
I saw the room tariff and tbh, it is a bit expensive for where it is located.

Rooms are great Service is great Food very tasty :)

Everything you expect from a holiday inn. Great place for budget conscious people and people who have work in the Parramatta and surrounding suburbs.

Stayed for work, room was OK. Scrambled eggs in buffet breakfast were terrible though.

Woeful... Never again... Aircon in room was pointless being on... Bathroom hadlikebaked in grime between the tiles... I felt unclean just being in there... Room service food very average for the price and even though I had breakfast included they charged be for my cappuccino I ordered - dont get that at a Novotel!

Great location, good for a.training course location but catering lunch is very average

Nice comfortable place to stay easy access to public transport

Thought it was illegal to not accept cash to pay for the room ?????

I enjoyed my stay here. It was very convenient for me as it is close to the train station and the rooms are very nice

Sheets to short for the bed woke with a inlay strap wrapped around my foot. Cleaners walked in while I was eating breakfast.

Attended a seminar and they were very attentive to

my food requirements

Hotel in AU is very expensive. Their price is acceptable.

We did not stay at the hotel, but we did come to enjoy the buffet breakfast. The full buffet with hot breakfast options, salad bar and continental breakfast is $29 per person. The hot options include congee/ porridge, fried rice, all kinds of cooked eggs, mushrooms, tomato, bacon (English and US style) sausages, hash browns, baked beans and pancakes. They offer a very small range of pastries and bakery goods. The salad bar is limited but does have cold meats and cheeses. The hot breakfast is definitely where the value is. Coffee is not from a barista, but the pod machine is pretty good. Also, you can order fresh omelettes from the kitchen. I was a bit disappointed about the limited offering of pastry options and the fact that the berry compote ran out before we arrived, and then wasn't refilled. They also ran out of a number of the condiments and spreads at the toast making station. Other than those small things, it's a great quality breakfast and there is plenty of it!

Food was terrible and they only had catering for a small amount of peoplw, would not recommend

You can opt for a comfortable stay for a day or two

Convenient location in western Sydney if on business.

Holiday Inn Parramatta was a beautiful hotel with very friendly staff and members. His hotel is very convenient and can be reached almost all public transport services. The accommodation is best to none providing very inviting rooms and the best possible experience

The room i had was very spacious and the bed was very comfortable. Room service was fantastic and the restaurant was great to, have no hesitation in coming back. Will recommend to my friends, colleagues and acquaintances.

Very good place to stay staff very helpful . You will feel like at home

Location is perfect. Pubs and shops nearby. Great reception. Clean and elegant environment.

Checked out and opt for invoice being emailed (I wrote down my email address as the reception requested) instead of printing it but didn t send through. Called twice (they said they do not have my email address on file TWICE - gave it to them TWICE and they said okay send through but nothing came through). Tried emailing them thinking that it would be easier and still no response. How hard is it to send an invoice? Geez.

The service is great here. The staff, especially Ella, have helped out with a couple of queries I've had.

I'm incredibly impressed with the room and bed. Very comfortable.

We went here to attend a free seminar about personal development (Turning Point Intensive with Benjamin Harvey). Nice hall and friendly hotel staffs (I am talking of a fellow Filipina on the front desk).

Good hotel in an excellent place. Very calm and personally refreshing experience.
I got a room on 3rd floor and Room was comfortable and had enough things that you should receive in a good hotel.
One thing stood out for me was the entertainment available through TV system.
One thing that was not so good was I couldn t get proper sleep as the mattress was damaged i.e., had a big bend in the middle (picture attached).
Hotel also had a car parking area which was very helpful as the access to car park was at hotels rear access area.
I tried the breakfast and it was really nice.
Overall good experience and I have given it 3 star as per my experience.
I will leave it with you try and rate as per your experience.
Thanks.

Great customer service! We have confrence there every year and its great always seeing familiar staff faces.

Goof rooms and service.
Convenient location, walkable access to mall and train station.

Love this hotel, you'd never think your in parramatta. Rooms and service are great. Great Westfield mall a short walk and Ginger Indian restaurant just around the corner!

Great location, great hospitality, great facilities. You will definitely enjoy it

Staff are friendly, room is good, but the quality of the bath was not perfect.

Really nice place with rooms generally available short notice. Short trip to the RSL or theres a pub downstairs thats pretty good too.

Classy but not over the top. Mini-bar prices were a bit rich. The buffet breakfast was fantastic. Especially with the kids. The service wad fantastic.After returning home I had discovered I'd left behind some clothing. The staff at the holiday in had my left behind belongings in the mail the next day.. My family and I would have no hesitation coming back

Great location and great room. Breakfast was amazing!

Unstable wifi, Good breakfast. Had an issue with payment, but promptly resolved by the management.

It's was quick I was only there for a short while needed directions from the reception which was given finished my meeting and left

A very nice hotel with good breakfast facility in Sydney...

Stayed there a couple of times over the last 5 years. Rooms are spacious but toilets seems a bit outdated - required updates. Room key didn t work during my recent visit, resulting in me having to walk down to reception multiple times to get the key card reprogrammed. End up it was the lock not working properly. As a result, they change my room to one facing the back
of the building - terrible view. Make sure you ask for a front facing room.
Good customer service and breakfast.
Car parking fee for hotel guests is aud 17 per day.

Location is near to the westfiekd shopping mall and Parrmatta Train Station. Room is clean and quite comfortable.

Great location and accessibility. Close to most businesses and transport in Parramatta.

Every service person I met was lovely and very helpful.

Plenty of shops close by so it's quite convenient.
The staff are so kind and helpful from checking in, to parking, to buffet.
The room however was a bit dated and
rooms facing the back have got a terrible view so make sure you ask for a front facing room if you're checking in.

It was clean looked nice inside I was in an interview today but I'm sure the rooms are great

Standard HI room and breakfast but what made it 5 star was the staff. I was visiting for work and needed a quick place to have a meeting. They setup and let me use a conference room for a couple hours at no charge. Such a great staff!

we had a girls reunion there the service we received was nothing less then fantastic everything was under one roof restaurant food was most enjoyable i would recommend Parramatta inn the place to stay

Needs a little refresh here and there however is still a good place to stay. Close to restaurants, walking distance.

A great venue. Good facilities and the staff are warm and professional.

Nice and comfortable and good location. Staff could be better trained though.