Holiday Inn Express & Suites Richfield

Holiday Inn Express & Suites Richfield Review

Reviews 273
4.5
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L
3 years ago

Overall the rooms were clean and comfortable. The ...

Overall the rooms were clean and comfortable. The air condition in our room was somewhat loud making it difficult to sleep. Also the to go breakfast was just a granola bar and a can of orange juice. If we would have know that I would have gone and got breakfast somewhere else. However those are my only complaints and would stay at this hotel again.

B
3 years ago

My wife was set the hotel with a group. I called d...

My wife was set the hotel with a group. I called days ahead and requested an adjoining room.
The FD staff delivered and we had a great stay.
Both rooms were in excellent condition, the staff was on point and the breakfast bar was great.

L
3 years ago

I have stayed here everytime I go home for breaks....

I have stayed here everytime I go home for breaks. I have never had an issue until recently they charged me an extra $20 and when I called to ask they claimed I "walked off with the shower gel". I did not walk off with the shower gel, I always have my own. My room didn't even have shower gel in it when I arrived and I didn't think anything of it. Not staying here again, I don't appreciate being falsely accused of taking something I wasn't provided.

M
3 years ago

Nice rooms, clean and great views of the mountains...

Nice rooms, clean and great views of the mountains. For being in such a secluded area there are options for food (Subway and some wing place). The front staff where SO nice and accommodating and really went above an beyond for our entire stay.

S
3 years ago

They have some of the most comfortable beds. The d...

They have some of the most comfortable beds. The decor both room and building is very modern with granite counters, etc. Pet Friendly as well but I never hear or smell them while I'm there I've been visiting for years and look forward to a good night sleep on my CA to CO road tripa. The staff if great and it's right off the freeway.

E
3 years ago

Perfect. Met all expectations. Room was immaculate...

Perfect. Met all expectations. Room was immaculate and in good repair. A real down pillow, firm! I enjoyed the egg white veggie omelette and turkey sausage, fresh fruit and Chobani. I was delighted to find a cinnamon sprinkler for the coffee!

V
3 years ago

I want to give Brodie a shout out! He was extremel...

I want to give Brodie a shout out! He was extremely kind, personable, professional, hilarious, and swift. The hotel its self was very clean and practicing perfect Social Distancing procedures. Comfortable pillows and bed.

M
3 years ago

Very accommodating, friendly and helpful front des...

Very accommodating, friendly and helpful front desk. Rooms were clean, spacious with everything nessesary you forget to pack. Breakfast all delicious, simple, and tasty. Pool in-doors, excersize room, all excellent. Except one thing,......... don't put wild uncontrollable, jumping jacks children above people who need to sleep who must drive long distance or the elderly or people with PTS. Most of these people are not as tolerate as me.

S
4 years ago

Certainly all the competence and amenities I've co...

Certainly all the competence and amenities I've come to expect from the chain, and the desk clerk was quite friendly. She even recognised me when I came down to get my room key remagnetised. She and my wife are both from Pittsburgh, and they chatted about the Steelers. Admittedly, there was no one in a queue behind us, but the desk clerk seemed delighted to talk with us. It really made us feel welcome.

V
4 years ago

First to check-in for a reservation at 3pm based o...

First to check-in for a reservation at 3pm based on their policy, and room was still not ready. After a few moments, the front desk rep found an available room. Once we got to our room, we noticed this was a much smaller room than the one we had a week prior at this hotel. It appears this room's space was sacrificed for a special Housekeeping storage room. Front desk rep didn't have any other rooms available so we were stuck with that room. I was pretty annoyed that I was paying more so he was at least nice enough to price match it to what I paid a week prior. This hotel is one of the newer ones in town, but their prices are way too high for a place that most people are just driving through and needing an overnight stay.

c
4 years ago

This hotel is very noisy you can hear doors open o...

This hotel is very noisy you can hear doors open outside the room you can hear people talking it's not as good as the Candlewood Suites or it's very quiet in the construction of the rooms are a lot better.

s
4 years ago

Everything was good at check in. They need new tow...

Everything was good at check in. They need new towels and shampoo. The lady who take care the breakfast she was on my way all the time. I couldn't move because she was there. Then my husband move to the area to get coffee and there she was again. She needs to stay away from people. My husband and I almost bump into her. My husband didn't like it at all, he was upset. We travel a lot because we are marines, so we stay all the time at holiday Inn allover the country. This was my first time having this experience. Next time if I stay in this hotel I'm not going to have breakfast. I rather go an pay somewhere else.

W
4 years ago

Good

N
4 years ago

Nice

S
4 years ago

Clean and inexpensive. Holiday inn express gives y...

Clean and inexpensive. Holiday inn express gives you a free breakfast but it's not great. This hotel smells strongly of chlorine from the pool. I felt like I could still smell it on the third floor.

J
4 years ago

This is a nice hotel, much nicer than others in th...

This is a nice hotel, much nicer than others in the area that are in the same price range. They have a decent pool and hot tub. Their workout room is modest but they have freeweights which I always appreciate. They also had a very good breakfast spread, and checkout on Sunday was at noon which was lovely.

Holiday Inn Express & Suites Richfield

Holiday Inn Express & Suites Richfield

4.5