Holday Inn Almaty

Holday Inn Almaty Review

Reviews 385
4.2
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A
4 years ago

not the first time in a holiday in, the place is q...

not the first time in a holiday in, the place is quiet, calm, the employees are nice, the location is good. only now the snow must be removed on time, otherwise you roll down the slope straight into a taxi))

J
4 years ago

Great hotel. The staff are quite helpful and relat...

Great hotel. The staff are quite helpful and relatively friendly. The gym is adequately stocked and open 24 hours. Easy to get to and good location. Breakfast had things for most everyone. Restaurant okay but most people would probably want to go out for meals. Definitely recommend - have stayed in many hotels in Almaty and this one is solid.

Z
4 years ago

So so

J
4 years ago

Very friendly and helpful staff, always ready to h...

Very friendly and helpful staff, always ready to help. Clean, comfortable, spacious rooms, fast Wi-Fi. Good breakfast buffet.

That's what I thought until, during lunch, I found a beetle's leg in my food.

The fried chicken had fried beetle paws !!!

n
4 years ago

Good morning! I want to leave a review! I am not a...

Good morning! I want to leave a review! I am not a supporter and do not like to write bad comments! But I could not help it! The hotel is attracting you outside! dust! In every corner there is garbage in the room. The service at the reception is lame! There are no basic items! slippers, toothbrush, no bathrobes! We lived there for 3 days and were asked to bring it for three days!

T
4 years ago

After a long absence from the country, on August 1...

After a long absence from the country, on August 19, we arrived from Dubai to Almaty, all of our employees booked a hotel on our recommendation Holiday, as before the office of the ex-company was nearby. Were from Atyrau, from Uralsk, who speak Kazakh with Kazakhs, as it were, it is accepted that way. I was surprised that the hotel employee who received us did not understand anything, although he had English-Russian-Kazakh badges on the tags, that is, languages. A little shamed by "Canday hotelge alyp keldinizder?" People know three languages, work in good firms, stay in different countries, but they have met such a seam in their homeland. There was no one in the hotels except us. In the morning at the reception there was a tour-eng-rus co-worker, there is no question for her.

U
4 years ago

Hello, sorry to be so rude ...

Hello, sorry to be so rude ...
Stupid guards called girls of easy virtue and "bargained" right at the entrance, although the staff made a remark to the "security" and did not try to draw attention to it, apparently for them trade was more important than work. At the same time, families with children stay at the hotel.

C
4 years ago

Nice clean hotel. Relatively close to the airport ...

Nice clean hotel. Relatively close to the airport even though traffic can be a bit of a pain. I stayed at the hotel as a stop over to Atyrau. Friendly staff and they even had a UK adapter for me because I forgot mine as usual.

M
4 years ago

One of the best hotels in Almaty, the location and...

One of the best hotels in Almaty, the location and architecture of the building is very impressive for guests and locals. Nearby is the Forum Mall, the Kcell head center, nearby the Medeu PSC below the Akimat of Almaty

T
4 years ago

Good hotel in a great location. Close to almost ev...

Good hotel in a great location. Close to almost everything you need in the city. Mountain views are good from most sides of the hotel. They provide a bottle of water complimentary with your stay which is great since Almaty is so arid in the summer. Everything worked well in the room and was definitely up to Holiday Inn brand standards. There are a lot of reviews of sketchy hotels in the city, but you won't go wrong here. The rates were also pretty decent.

M
4 years ago

taxi services sucks. the cab didn't come on time w...

taxi services sucks. the cab didn't come on time which was ordered through otel reception. they didn't even apologize for more than half hour delay. breakfast was even was not satisfactory. hams were always deadly fried like chips.

D
4 years ago

There is no proper service

There is no proper service
Pens in the meeting room do not write
To set up the projector, you need to call the staff
Noisy neighborhood
Like two weddings through the wall
Coffee break limited food cash
Nobody adds if necessary
For lunch, you need to say the same thing until you say they bring it
In general, you need to kick
Insufficient awareness of the reception of what and where in what place

H
4 years ago

Good hotel

G
4 years ago

Nice place for a business trip stay. Used to book ...

Nice place for a business trip stay. Used to book it for my business trips since 2013. Service level what one might expect from Intl brand. Breakfast is not very wide selection of meals, and you have to ask for a boiled egg ))
Besides that it is good

J
4 years ago

Felt like at home since first day thanks to friend...

Felt like at home since first day thanks to friendly and kind staff. Everyday felt great with your Star Team of Holiday Inn. Thank you Diana, Kuanysh, Guldana, Aigerim, Oleg, Aisha and rest for making my stay unforgettable experience.

V
4 years ago

Very good hotel, with international standards of H...

Very good hotel, with international standards of Holiday Inn properties. Nice rooms (especially on the 9th floor - executive), clean, bright, well maintained. Extremely nice breakfast with the wide choice variety of food, including local Qazaq, international and Russian cuisine, very tasty. Conference room and other facilities for business meetings.

K
4 years ago

Very bad service, all most every one who works her...

Very bad service, all most every one who works here is after your money. Also I did notice discrimination about race. Staff at this hotel wants to bend over for white race and thorws attitude to others. Very bad service, staff is just unhappy at this hotel and making other's life unhappy also. Water dripping from ceiling, walls are damaged, dirty tables, chair are damaged.

R
4 years ago

Desk clerks refused wife's passport, later charged...

Desk clerks refused wife's passport, later charged the extra for two occupancy separately. Also no water in the room upon move in as stated, on check out charged for water used separately in cash.

A
4 years ago

Okay

I
4 years ago

I like this hotel because it has a good location. ...

I like this hotel because it has a good location. Also there are often held various business conferences. For these purposes, the hotel has a comfortable room (very elongated), it is convenient for various forums. In the recent past, working for one IT company, he was a participant in conferences under the auspices of Profit.kz in this hotel. Parking at the hotel is small, but there is plenty of parking nearby. The atmosphere itself also pleases - you feel quite comfortable.

Y
4 years ago

My Almaty temporary home located against my Almaty...

My Almaty temporary home located against my Almaty temporary home...
Not the luxuriest hotel there, but for me ok, with fitness, good location, and ok breakfast. Nowadays, however, one can find better hotels and services on the same price in Almaty...

V
4 years ago

Beautiful hotel and nice place here in center of A...

Beautiful hotel and nice place here in center of Almaty. Rooms are spacious and clean. Staffs are very kind and polite. Love to be here next time soon. Recommended for all type of travelers. Worth paying here and pretty comfortable place. Facilities are good and more than expected. Surely will stay again here.

C
4 years ago

The HIA convinces with its central location and go...

The HIA convinces with its central location and good service. The rooms are modern and of course air conditioned.
In addition to a bar (Tipsy Bar) there is a restaurant (Glasshouse) with a terrace and a view of the nearby mountains. Pizza and burgers, however, are more geared towards the tastes of international guests. According to self-promotion there is food from all over the world ... I didn't think so. However, local food can also be bought in the area.

The rooms, which can be easily darkened, have a laptop safe, kettle and slippers. The fitness center is okay in terms of equipment, but it is particularly impressive because of the fantastic panoramic view. You should definitely stop by here.

M
4 years ago

I always thought Holiday Inn was kinda trashy beca...

I always thought Holiday Inn was kinda trashy because the name seems so to me but actually it was great! Multilingual staff, excellent room design, a plan could always be made. Went in with low expectations and very positively surprised.

L
4 years ago

Good breakfast with a wide selection. The rooms ar...

Good breakfast with a wide selection. The rooms are of normal size, not microscopic, with a normal bath, not a shower. There are rooms for smokers. In the lobby bar around the clock.
Do not take a taxi at the reception, use Ya.Taxi, overpayment of 3-4 times.

Holday Inn Almaty

Holday Inn Almaty

4.2