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R
3 years ago

The best thing this place has going for it, is the...

The best thing this place has going for it, is the view. It took forever for us to be served and my food was bland. I ordered the Parmesan Chicken, which I expected to be baked, but it was deep fried. A huge chicken breast but very bland. The broccoli and asparagus was over cooked. The mash potatoes were good, but luke warm. I only come here when I'm part of a large party, for work/church. Last night was the worst service I have ever received. It took way too long to get our food. They're were 2 other large events going on, so maybe that was the problem. I dont know. Our servers were very nice, doing the best they could do. If you want a good meal at a decent price, dont go here.

M
3 years ago

This is the rating I would give Johnny's at Adams ...

This is the rating I would give Johnny's at Adams and Crenshaw based on over 40 years of going there. I was never a pastrami fan, but their cheeseburgers and fries were to die for. Moving out of the area slowed down my visits but I often drove back to enjoy! Now that it has been closed for some time, I keep hoping it will open again! I imagine Johnny has retired by now but maybe a friend or relative or newbie will take over what was once the GREATEST burger joint......my husband was the pastrami fan and they too were superb! Miss this place so much!

I
3 years ago

I was disappointed. The service was very slow. The...

I was disappointed. The service was very slow. There were children running around like they were in a school playground. I understand it is not the staff responsibilities They are not hired to be babysitters nor are the other customers . Children should not be running around in that manner because anything can happen to them or someone else.

A
3 years ago

I was at this restaurant on 10/6/2018 because my d...

I was at this restaurant on 10/6/2018 because my dear friend had her wedding reception there in the "View Room". The entire ambiance of the restaurant both inside & outside is SPECTACULAR! It sits up on a hill overlooking the city of San Bernardino & the views are amazing especially at night when the lights in the city shine. The outside grounds boast a garden like setting, a koi pond, gazebo and scenic views. The inside is stellar and very clean. The staff just wonderful. Excellent place to eat, cater parties & wedding receptions. I definitely want to go back with friends just to eat & relax! Highly recommend this place!!!

E
3 years ago

Beautiful venue! Very scenic, very quiet. Staff i...

Beautiful venue! Very scenic, very quiet. Staff is very accomodating. My wedding was during the transition period. I would suggest that you double check any renovations but staff is very accomodating. Food is amazing! I am a happy bride.

J
3 years ago

3 stars maybe pushing it on this location. Not wha...

3 stars maybe pushing it on this location. Not what I think of when I have been to the Burbank location a few times. I will not be returning to this SBDO location. First my food was cooked wrong. When you order med well and get very well done, when you order veg on the side and the waiter has to fix it at your table, smoke from the kitchen getting into the dining area and a couple of tables using fans from paper to clear smoke, the wait for the food was 1 thing but when you get it wrong not 1 time but 2 things. If I go back to Castaway it will only be the Burbank location. I have not been there for a year so let's hope it has not ended up like what I just had with my wife's bday

C
3 years ago

This 5 star review is for our Server Armando. We w...

This 5 star review is for our Server Armando. We were being ignored by the other servers, and waiting for over 30 minutes to place an order.

Armando came over even though he wasnt our server, and provided us the best service we ever had at this restaurant. He truly made the experience and goes above and beyond to provide great service.

M
3 years ago

Good

R
3 years ago

I wish zero stars was an option. I am actually sho...

I wish zero stars was an option. I am actually shocked at how poor the food was. For that price, you would think you got actual mashed potatoes. Not instant potatoes. The prime rib was cold and raw (it was ordered as medium). The last plate was served approximately 1 hr after the first meal came. We were told that the reason our deserts were "different" (our cheesecake tasted like mashed potatoes) is because we bought the special. Do NOT offer a special with sub par food. A special should be a deal. Not yesterday's leftovers. Secondly, please explain how two children got mac n cheese, yet one came out 45 minutes AFTER the other?? How does that happen? We're talking Craft mac n cheese. There is absolutely no reason for that. The owners need to sell this place to someone who cares. The representation on your website is absolutely NOT what the reality is. I sincerely hope you all take these complaints seriously. This place has so much potential under the control of the right people. It is obvious the owners DO NOT care. We will never eat here again.

T
3 years ago

The serbice was outstanding! The Castaways wad boo...

The serbice was outstanding! The Castaways wad booked with 3 events and the service, food, waiters, waitresses, chefs and desserts which i had the strawberry short cake, New York steak, mashed potatoes, onion straws, asparagus, brocolini , carrots and bread was superbly delicious!!!
Our table was large 16 guests and 1 baby! OUTSTANDING

T
3 years ago

Really nice restaurant with really good food when ...

Really nice restaurant with really good food when it's decorated it looks great but some of the tables and the building could use a bit of refurbishment still a very nice restaurant for a romantic dinner or event

E
3 years ago

food is good, go there any chance we get. 100 time...

food is good, go there any chance we get. 100 times better than the fast food mexican restaurants. pricing is good. if you like eating outside this is the place. usually we take it home.

O
3 years ago

All 20 of us enjoyed a delicious meal for Thanksgi...

All 20 of us enjoyed a delicious meal for Thanksgiving. It was the first year I've not had a home cooked meal and I wasn't disappointed. There was endless champagne/mimosas/coffee/sparkling cider and the food selection was just amazing. All of the regular Thanksgiving selections plus breakfast items, salads, desserts, other delicious meats and a fun table just for kids. I highly recommend this beautiful location atop a hill overlooking a lot of wonderful California scenery!

E
3 years ago

The floor was dirty, especially under the table. M...

The floor was dirty, especially under the table. My Friend was amazed to discover his shoe stuck on the floor because of a chewing gum, gross. There were also other food wastes on the floor.
Then I got a glass of wine, which has been served in a dirty glass... disgusting! When we (finally, it took a long time) got the entries: the meat was overcooked.
The service is terrible and the management is a failure. I won't go back to this place. Even a Applebee's has way better standards!

L
3 years ago

Its my 2nd time at Hilltop Collection San Bernardi...

Its my 2nd time at Hilltop Collection San Bernardino, pricey but super worth it. Lobster, steaks, desserts and the sushi of course. Fresh as expected. Loved the cucumber rolls with variations of egg roe. Sumptuous and filling. Will definitely come back.

M
3 years ago

Went with a party of 8 for Sunday champagne brunch...

Went with a party of 8 for Sunday champagne brunch. Excellent choices at the buffet, special requests were served quickly by our attentive server, Elizabeth, sweet young lady. The view is great, the food even better.
I can certainly recommend that you spend your Sunday at Castaways Restaurant.

T
3 years ago

DO NOT GO HERE. I was looking forward to a somewha...

DO NOT GO HERE. I was looking forward to a somewhat classy dinner and the food was absolute garbage. The servers were good but the manager/cook do not know what they are doing. We have never sent back a plate before, nor do we enjoy doing so. Just sooo disappointing. Dont waste your money.

M
3 years ago

For Such a Great Restaurant in the Hills we were v...

For Such a Great Restaurant in the Hills we were very disappointed. This was our first time there and regret not previewing restaurant instead of just going off the internet pictures.
We had a large party of over 20 people and we're hosting our Corporate event and would never return or recommend this restaurant. Just some things that we experienced to name a few.
1) Slow service
2) No wine buckets & stands for our Champane bottles.
3) Not enough staff

After one of the busboys drenched a glass of water on one of my guests I immediately called on the Manager Alicia & Expresses of horrible experience and worse thing is she did not act surprised or did anything about it as if she knew the place was run down and management did not care. If I could put a zero I would. Good luck .

R
3 years ago

Event date was 12/15/17.The staff that received us...

Event date was 12/15/17.The staff that received us were not very helpful. A little bit of a disconcern for us after introducing ourselves and the party we were with. The staff for the particular event room was excellent. The general manager was very rude and refused to talk to us. Event rooms are opposite wall and I would not recommend you rent one if you are having an intimate dinner.

Hilltop Bar and Grill

Hilltop Bar and Grill

4.1