My nephew had his wedding at the Castaways March 10, 2018. It was a great event. The staff was excellent. They met all our needs. Rebecca was our coordinator thank you Rebecca for everything. The food was superb. Thank you to the Castaways for a successful event. I will be returning for your Sunday Brunch.
Perfect place for the perfect guy to pop the question. The amazing views make the occasion that much more special.
For the price...not worth it. Staff is great though.
I was there years ago and I'm surprised to hear that they're closed as a public restaurant but they're open doesn't Event Center. A beautiful view of San Bernardino from high on the hill.
The food is poor!!! For the price of almost $45.00 for brunch per person is really disappointing. The food was almost like home town buffet but, unfortunately their food is worse. My lady and I weren't too thrilled with the food. The egg omelet for example wasn't egg. If anything it had like one eggs and five cups of cheese. The staff there was good just the food is very disappointing. I would never come back to place and I don't recommend to come to this place unless you're in the parking lot taking a picture of the view. So bottom line just don't pay for the food.
Our waiter was wonderful. However, whatever was coming out of the kitchen was not. Everything was served to our table cold.
My prime rib was so chewy & still raw. It was very upsetting for our party trying to celebrate a birthday. It was a small party of 6 and the the place was mostly empty, so I don't understand why the food was so cold.
Very nice restaurant, very polite people, excellent service. Beautiful environment !
Very Disappointing!
It's a run down top of the hill restaurant with like 4 employees running the show. My husband and I came to celebrate our 15th Anniversary here on a Wednesday evening and had a very bad experience....
2. Our waiter was rude, unfriendly, and serious. Who was not concerned about us, but he was more concerned about mixing and trying drinks in the bar with other employees including the manager.
In addition, we had to ask him ourselves for a refill on our beverages.
5. We wanted to share our concerns with the manager before we departed which was the host as well and she deeply apologized and offered to reimburse us to make up for it. Our check was $120 just for 2 and she reimbursed us 11% Wow! Not as apologetic as expressed. It basically paid for the umbrella we left there that never got returned to us when we went back the following day.
So Sad! To have our 15 year Anniversary Dinner memory such as that.
We unfortunately, will not be returning which is disappointing to us because we love the view and is a fairly local romantic spot.
This up class/upscale restaurant has the potential to step it up, but poor management will prevent it from becoming possible.
Not worth at all the extra money!
Victoria Garden's Fleming's is much better or Duane's Prime Steaks & Seafood in Riverside is more upclass and worth the extra money.
MEH ... ok food for $$$$ ! You pay for the location !
Great food and customer service. However the drinks were watered down.
The driveway is very hard see in the dark. The parking lot is large, but many of the parking spots are right against the edge. The restaurant is very nice and the view is lovely. All the servers are polite and helpful. During Christmas time, the restaurant has beautiful decorations.
Hilltop Collection serves wonderful food. They have excellent cooked beef steaks and roasts. Their soups are delicious. I especially too enjoyed their herb riches. Truly
Food is good. Not as good as some but decent. We ate outside and the view is awesome, better than any other. Great view of the city. The service is awesome. All of the employees were smiling and attentive. Robert was our waiter. Really nice guy. Come for brunch.
They paid such good attention to my husband. It was nice and quiet. Great food. Great staff and hospitality, my husband was all smiles and enjoyed every moment of his time. From the moment he stepped out of the car, he was supposed. I love this place and have taken many people here to celebrate their birthdays!
2 hours to get my dinner.when food arrived dinner was cold. Spoke to manager and she was rude and did not care. If i could i would give this place 0 stars. Dont waste your money. Stay far away!!!
Excellence! A true throwback to a more elegant time. Everything was amazing!
One of the best location, friendly staff, An excellent services I ever experienced, reasonable prices and delicious meals, best view and atmosphere. I always recommend Hilltop Collection San Bernardino 100% satisfaction. You must try it then, you will be in love for ever,,, Guaranteed
Superb view excellent variety of foods. Sorry to see them close. Ideal location for SB
Food wasn't that good for the price being with my family is all that mattered
Great evening, great food. Special evening helping a friend celebrate a special birthday.
staff is amazing and the view is great plus the food is delicious
Great place and the view was excellent. Food was awesome.
The service here was impeccable and the food was AMAZING!! The view is overlooking the city surrounded by mountains. This is a Good place a romantic candle light dinner, or for a nice family meal. A little pricey but worth every penny. 5stars
Was very disappointed this visit. Had been there a few months earlier and was very impressed with the variety of food. This time there was not the same variety as previous visit.
The service was quick and efficient. They could smile more !! The food was great as always!
Good view, modest food
I was visiting the area and wanted to take my teenage daughter to a nice restaurant. Someone told me about Castaway. We were impressed that it sits on top of a hill just by itself. When we got there, we saw a gorgeous sunset from the parking lot.
You can tell this restaurant has had its golden years. It's a large building with seemingly a few different rooms, one of which was closed for a private reception. But I have to say, the decor is pretty dated and the food was uninteresting. It wasn't inexpensive, which was disappointing. I had hoped for a more updated menu and better preparation. The view is nice but I wouldn't necessarily go back.
We wanted to give a big thank you to our waitress Shawna Bell for doing a terrific job serving all nine of us for brunch and especially helping with the kiddos - thank you Shawna! The food was good and the view great. We had an enjoyable time.
The service was bad. I took my wife for her birthday we ordered filet mignon whit rice pilaf with a bake potato and a green salad. The rice was cold and the green salad was going bad. The filet mignon did not have any taste. For bing such a nice place food should be better with their service.
Went for a family member's 90th bday dinner party and the food was excellent. Staff was most accommodating, Didn't know this restaurant was there. Would definitely go back again.
Wow, the views are amazing of the valley below. The full menu looks amazing. The drunken shrimp was fantastic
If your going for the ambiance it's awesome. If your going for the food run!
Wonderful place to have a nice dinner on a hilltop!
Good food, atmosphere and the view outside is amazing at night.
I will begin with saying that Castaway has been one of our Sunday brunch favorites. On Sunday June 11th took my husband to celebrate his birthday. It was of a great disappointment starting with not enough servers to work the food at the brunch tables the pasta bar server was jumping back and forth to the carving table. The prime rib was little very small piece that they had which looked dry and cold. The ham and the turkey were also cold. For the amount of people that gets served for Sunday brunch there management should already know how much food and staff they need to have to accommodate the customers. Separately I ordered a salmon eggs benedict, which I had to let the waiter know that the egg was hard boiled which meant it was overcooked and cold the muffin also was dry and hard. Which he did replace it with a nice fresh hot one. I believe that for $40 that I am paying for brunch the food needs to be nice and hot when served the chaffers need to have some type of Heat Going underneath them to keep the food nice and hot. My biggest disappointment was since it was what we chose for my husband's birthday and for the amount of money that we paid it was not worth it at all. Castaways has really lost its touch coming from a restaurant that we have always frequent for Sunday brunch the quality has really gone down. I didn't want to make my husband feel uncomfortable which is why I did not complain to the manager. I wanted to make the best of my husband's birthday brunch. At this point I would not recommend this restaurant again to anyone. I hope that with my posting it will be taken into consideration and management will fix what really needs to be fixed to bring the quality of this high-end known restaurant back to where it should be at a five-star at this point I only give it a 2-star based on that our waiter was a nice guy.
The service was great and the views are amazing , especially when dining at night
The brunch was good, I had the mimosas that keep coming never finished a glassed which was good. The food was good so much variety but you really have to come hungry to take advantage of $50 a plate.
Great !!! Place the outside views and Employees are so generous and kind.
Thinking about not eating Thanksgiving was hard until we got here. Everything you could ever want to eat! Great selection of breakfast foods, entrees, seafood, salads and desserts. Oh the desserts! Don't feel bad about not fixing Thanksgiving at home, at all!
hilltopbanquet.com
