Het Oogziekenhuis Rotterdam Review

Very bad treatment. Ophthalmologist Missotten has received a disciplinary measure from the Regional Disciplinary Court in The Hague. Because of him I was blind for a year and could only see again (with an artificial lens) after an operation in another hospital. He is also on the blacklist of doctors. Think before you get treated! Eventually they made a settlement (MediRisk insurance that I call MediRAT) for thousands of euros, but they do not admit guilt, do not apologize and my eye as it was before I met those craftsman Missots never comes back. Stay away from that man if your eyes are dear to you.

Very professional and very experienced staff who help you in a friendly and clear manner. We visited the hospital with a family member for an operation. You can follow the operation on a monitor in the waiting room if you wish. (It is true to which operation) but for me really a plus point. Only downside is the parking. They do have valet parking.

Claimed a telephone consultation during corona without my permission or appointment. It'll just take it to get fixed ...

My daughter has been helped by doctor de Faber really well. We stopped her observation at the VU MC and continue it at Oogziekenhuis Rotterdam.

Parking service pleasant; medical treatment and explanation fine ... catering (how do I say it friendly?) heavy jerk.

Especially if you announce everywhere that the kitchen is open until 3:00 PM and at 13:55 they can only offer you a lukewarm croquette sandwich because the kitchen is closed ...

Last Friday, my 94-year-old grandmother had to be treated to her eye, been to nearby hospitals multiple times, and couldn't find anything. After 4 hospital visits finally referred to the eye hospital, after several tests finally diagnosed, and they also found out that she should have taken medicines for years. The rehabilitation center had forgotten to pass this on to the nursing home where she is staying, how amateurish !!

Anyway, what super friendly and patient doctors in the eye hospital !! Hats off to them!

The parking service is also nice, I believe 8, - but if you are in a hurry it is very nice. It is no fun in the city center to find a parking space.

Due to an accident at work I have now become blind in my right eye.
I was referred by the doctor in breda the day it happened to the eye hospital in rotterdam and i was very happy about that. If they had operated my breda i would have had to give up my eye because they told me because the steel splinter which in my view was so big (11mm long and 3mm wide) that they could not have done it right there until now, but I lost my view but by a great team led by I have been able to keep my eye at the Etten ophthalmologist. I also really like the staff there, I have now operated three times and have already been around 15 times and you are received very well and are helped with everything from the parking service. to the ophthalmologist everyone is great there.I want to thank you very much for what you have been able to do for me and I will have to go there several times from eastern wood but if you get something on your eye then you r that is what i know now.

Thanks everyone for your good help.
Mvg Corne

The service has deteriorated in recent years. First a mistake was made with my lens. At the moment I called (shortly after receipt) to indicate that the lens leads to irritation. I was then told that I had to wait a month because the doctor was on vacation. After a month went by and did not receive a new lens. So I had to wear my old lens for half a year. Now finally ordered new lenses, after having done a year with half year lenses. ordered more than 2 weeks ago, still nothing inside. After having had telephone contact with the operator, I was told that it could take at least 2 weeks. That while the lens with which I have kept it for a year is worn on the edges. So now again 2 weeks without lenses. Dramatic service. In the past it was unfortunately different.

At the moment very dissatisfied, I was 30 September for the last measurements for a new lens, was told that the waiting time was 6 to 7 weeks, heard nothing after 2 months, think will we call this week? there I was told that the waiting time has changed from 6 to 7 weeks to 6 to 7 months, without informing the patient with a note or phone call ...
I find this a sad thing if I hadn't called, what would you have called somewhere next year ???

No, it's a shame you don't treat people .... mvg Frenk Tenlima

No report was received after the investigation as if that was the most normal thing!

Doctors who are overworked, hardly interested in their patients, uncompromising, rude treatment. Attitude is hautain, also from several other employees. Preferably a different hospital where the patient is treated seriously and as a person.

Rotterdam eye hospital ... that man working in the hospital on New Year's Eve evening on the TV use always safety glasses on fire work some people are wise who does not use it and your eyes long

Very good eye hospital ... only long waiting times, and parking is always a problem terribly expensive

I had caught something in my eye at work at 5am straight to the eye hospital.
Ringed the doorbell at the front door and reported that I had something in my eye .......... that woman says "have you already been to the doctor".? ..... no box, it is closed.
All in all I was not helped ............. bad bad bad

Helped nicely, right on time.
Having to search for a parking space is not nice when you have a hospital, so that is a disadvantage. A private parking for hospital visitors would certainly not be an unnecessary luxury.

Awesome! Doctors assistants do their utmost to answer your questions and give them explanations. All cooperation! In every department !!

Very good experience with the Rotterdam Eye Hospital. There is a very pleasant atmosphere in the Eye Hospital, everyone is equally friendly. Very skilled doctors and good aftercare.

every six months by appointment with my daughter. Last appointment had to wait 1.5 hours and only 2 minutes in for an eye test with glasses on. Later received 125 for the test that I can have done for free at every optic store.

Very satisfied with this hospital. If you have questions, you will be answered quickly. Consultations are being held with the doctors. Very satisfied with Dr Van Egmond and Dr Overdam.

The appointment was to place a lens (family member), patient agreed. In the end, a whole operation was performed than was agreed and the eye no longer looks overwhelming. So make clear agreements, record it on paper or record the conversation with the specialist / performing doctor, before you know it, another operation will be performed.

Only compliments to Doctor de Faber, but parking spaces for patients and / or visitors would not be an exaggerated luxury

waited more than 2 hours and had not yet seen a treated doctor.
Woman opposite us for 2.5 hours.
Scandalous contact with patients who want to register.
This tent can be closed better if you ask me.

The eye hospital is a renowned hospital. The building itself is quite old-fashioned on the inside. The restaurant is more like a canteen.

The egg and croquette lunch dish looks delicious.

Top hospital! Dr. van Meurs is great. I feel comfortable with this doctor.
My eye is really ruined in Terneuzen. I just saw well before the operation and now almost blind because of Boeyden.
Dr van Meurs is doing everything to improve this.
Valet parking: good.
Customer friendliness: good
Dr. van Meurs: great

Cause: retinal detachment

Quite nice doctors, but you often have to wait a very long time

Slechte telefonische bereikbaarheid. En als je er door komt wordt je afgepoeierd door een telefoniste van de afsprakenbalie terwijl je meerdere keren vraagt doorverbonden te worden met de afdeling van je eigen oogarts, wordt geen gehoor aan More

Best clinic/hospital for serious eye issues. Dr. de Faber delivers execellent results.

I think it's a fantastic hospital everyone is friendly and you are well helped yesterday the doctors were very satisfied and I also doctor van etten is a real people doctor he has reassured me that everything was going to be fine

I was helped by 13 February last. o.a. Ophthalmologist Bart Zijlmans. He has placed an artificial lens. What a craftsmanship .. Also the preparation of intake up to and including sedation went great. And especially eyesight is top again.

Great hospital, always well served. Helpful people and knowledgeable doctors.

Appointment at half past three for my grandfather of 88yrs, present 10min in advance, then had to wait for 45 minutes and still not helped, until I walk to the counter 13 and say something about it, they seem to have forgotten to register him, so then only helped for an eye drop, now more than an hour further back to counter 13 and waiting for the ophthalmologist while we would be helped, not so !!! We do not receive compensation for parking meter because according to those children who are playing behind the counter here ... we are still in our agreements tyd !!!!!!! Incredible !!!! Never experienced in a hospital, and then you are there with your grandfather of 88 yrs !!!!!! Never again !!!!!

So far positive experiences. Friendly and helpful staff.
Looks very professional.
Can also always call for questions and also got good explanation and advice.

I have been waiting for 45 minutes because the eye scan could not be mailed internally. Eventually collected the scan downstairs and given it to floor 1 on the doctor. They couldn't come up here themselves?

Upon entering you cannot escape the mandatory questions from the ladies who are lined up in the hallway. And that comes across as a bit intimidating. "What time is your appointment? Do you have complaints that are Covid-related?" If your appointment is not within 15 minutes, you will be asked to take a seat or wait outside. But this is also the only less pleasant thing about a visit to this hospital.

The staff are mostly very friendly, professional and dedicated. Whatever you come for, they are always willing to help you, refer you if you have gone wrong or tell you about an upcoming check-up or procedure. I have undergone two operations and several checks here in recent months and I am impressed by the organization, the follow-up and the guidance.

The fact that you have several appointments consecutively on one day is also very customer-friendly for patients who have to come from afar. Keep it up !!!!!! I am happy to be a patient with you !!!

Has not been what it used to be in years. Now I am being helped by children who make a diagnosis with the help of encyclopedia. Furthermore, not so profi if you have the autoimmune disease Graves and you are told by such a toddler: it is all not so bad. Go to another hospital from now on.

What poor telephone accessibility. A waiting time of 40 minutes !! This can be better ?!

Operated twice by doctor Paridaens for eye disease Graves. This doctor is beyond fantastic. The best surgeon in Graves!
He is also a nice and friendly man, he has empathy and listens carefully to his patients. This fine man really became a doctor to mean something, to help his patients the best he can!
That's why I give this hospital 5 stars. And that's really only for Dr. Paridaens.
I think hospital is a bit outdated, parking is a disaster and very pricey and there is no cozy canteen to wait.
Hospital staff all very friendly.
But twice a year I enjoy driving an hour to this hospital, you guessed it, because of Dr. Paridaens.

Poor service many errors with appointments and you are dependent on a taxi, this is very annoying never the same doctor very annoying

So nice helped again. Thinking along, adapting and craftsmanship @

Last Tuesday my wife had a major operation on both eyes performed by professor doctor PARIDAENS..what a wonderful sweet expert expert.
From the first consultation to the surgery a click with this great doctor who has it
profession excellently ... also the anesthesiologist was a treasure like the caretaker of the department ..
CHAPEAU for all.
With great respect and a kind greeting.
Family Knol.

Well helped with investigating my eye migraine, Unfortunately I could not find anything. Too bad that I was told afterwards that the eye drops needed 4 hours to work out, so I had to go home almost blind.

They have treated us in 5 minutes and both the window and the doctor have been extraordinarily friendly.
Thank you!

A top physician Drs. M. (Michele) Manzulli
Operated on Tuesday January 5th 2021

On behalf of Dr. Gerard Stok

I am very happy

On Tuesday, November 18, I arrived at the Emergency Department at 1 p.m.
After some research, I was at 15:30 on the O.K.

Release of the retina with a tear almost in the field of vision.
I want to thank you for having gehandelt so quickly and well.
So far, I'm fine.

Sincerely,
Mrs. Franssens from Zeeland Flanders ;-))

Not too long ago went to the Eye Hospital. I had neatly registered with the relevant desk clerk and he indicated that I had to take a seat in the waiting room. After waiting for half an hour to three quarters, I approached the employee in question and indicated that I am waiting very long. The employee indicated that I had never registered at the desk and that she had not seen me. She said that from now on I must report to the desk before taking a seat. They pretended that I didn't tick. It was so offensive and also a disappointment. My review is always deleted.

Good experience with the eye hospital. Special thanks to Dr. Storymans and Dr. Sharifi. They have returned my sight

Despite the fact that this Eye Hospital has a good reputation when it comes to their medical treatment, the staff around the often knowledgeable doctors are completely unaware of the location of this hospital. People are brought in from far and wide in a way that people think that Rotterdam is the center of the world and then this staff reacts rather annoyed when you indicate that the Eye Hospital is not very flexible when making appointments.
Apparently taking a photo is only possible with their camera and apparently all other hospitals in the Netherlands are unaware of taking a good photo. As a hospital you may be very skilled, but in 2017 this monopolistic attitude is extremely strange. There is still a lot to catch up with in this area for the Rotterdam Eye Hospital.

Very ophthalmologists who are not interested in their patients.
Assistants who have worked over
Desk employees who are cheeky wait a long time despite having an appointment

Extremely meticulous and the most recent developments are followed and applied.
As with all hospitals, you have to do your best to remain critical and ask why something happens and whether it cannot be otherwise.
They think along with you and tell the consequences of your choice.

yesterday morning Monday, September 23, 2019 helped to stare hard by doctor Tj. the Faber very correct reception in the eye hospital by nursing staff, most friendly staff in the operating room added to the professional performance of doctor Faber with his team a big ten again thank you very much I lost my fear largely due to the very relaxed reception and smooth working method of the team .
best regards
kees van der kruk monster

This is serious and relates to the doctor I have been dealing with. I had an injury to my eyes due to a crime in which my eyes were depressed. The "eye doctor" pressed my eyes again with the argument "I have to put your eyes right". The amount of pressure force he used was absurd because of the resistance I had to offer to not be pushed back. I admitted it at that time because yes, he was a doctor. He was honestly just like a psychopath who had committed the crime. On closer inspection I give the doctor the benefit of the doubt because I was traumatized during the treatment, but still, he pressed hard. He was shaking completely as he energized.

What a puppet show !? Or circus! ? Bad staff who only chat with each other 2nd floor desk 28, Monday 9.30 am an appointment for eye surgery for my mother neatly on time. Went to the counter at 10 a.m. to ask about the appointment ...? sign with briefly absent for a few minutes. 15 minutes later nobody! ! at 10.20 am I heard talk so back to the counter. There we saw 2 sisters talking to the desk clerk. When I asked how it was with the 9.30 am appointment, one of the sisters responded that she is now being picked up. I also saw a doctor on Wednesday for a check-up in front of my mother's eye, but this Dr. Meurs was so smart about a prescription that he would almost get a prescription from his colleague! What a jerk you say !!?

Parking is always a difficult job at the eye hospital. Counselors of patients are currently not allowed inside due to the Corona measures. The eye hospital has established pragmatic and effective processes that work well. For example, counselors can wait in the nearby church, this is clearly indicated and also mentioned in the correspondence with the patient. When the examination has been completed, supervisors can be called if desired to pick up the patient at the entrance, which is very useful after surgery or visually impaired.

Never treated so rude by a very ignorant receptionist in the general eye department. If you want to express your dissatisfaction on social media, they will immediately block you ... Search further and certainly do not go to this amateur hospital. 1 star is too much!

@ Rick van Velthuysen the same experience to the letter, but more than 9 years ago! Worrying. Not much came out of the consultation either. Later at the affiliated optician further eye measurement and in terms of vision well helped, but here everything else is said. Again no recommendation from me!

Terrible hospital. It has been agreed to place a customized lens, also for the reading area. What will I receive? If I have a complaint then they come with all kinds of different excuses. Not even worth 1 *. Do yourself a favor and go find something else. You have been warned.

Not welcome, if you have ever walked your eyelid in another hospital.

February 5 operated on an posterior retinal detachment by Dr. Van Elten, what a craftsmanship had not a single pain and pain! June 19 got a new lens by Dr Zijlmans, the same story doesn't hurt a bit and I see how it should be again! Thank these two doctors very much!
And don't forget the staff, friendly, helpful and knowledgeable!
In short, eye hospital rotterdam is a must if you want good help!
Don't forget .... you only have 2 eyes, be careful with that I have learned now!
Thanks guys!

Very outdated hospital, no proper waiting facilities for informal caregivers / drivers to spend the long waiting times. "Canteen" closes at half past five. Not attractive as a volunteer to go there with people.

What a great hospital the appointments the subsequent treatment and sisters and doctors everything is right .... a big 5 stars

I want to thank Dr. Missotten for his dedication to me since 1985. I think it is a great skill and am very satisfied. I have always been helped correctly. A big compliment hear figure 9 greetings Anneke Brouwer Gouda

We had a very anti-social eye doctor you are really a number my daughter came out crying after an appointment with her.
10.00 appointment 12.30 Only at the turn is nothing said that it runs out so that you can do a cup of coffee outside.

Clear information. In advance and on the day of the cataract operation. Nursing cheerful, helpful and friendly. Cups of coffee were served. Operation was explained calmly. Instructions during surgery pleasant.
What a sensation that your vision is back. Compliment for Dr. Sharifi and her team.

I have herpes in my eye. I was given pills for this (famciclovir). The pills are enormously expensive. 300 euros for 45 tablets. The pills gave me a huge rash all over my body.

The herpes in my eye is still not resolved after eighteen months. I have also received eye drops (dexametazole). I still don't see any better and the bottle on my eye is still not gone

The only person who has improved here is the hospital and the pharmaceutical industry.

I heard from the eye doctor at the eye hospital that nothing could be done about my lazy eye because I am an adult. But at a private institution, I was later able to greatly improve the vision in my lazy eye in a natural way. So don't always believe what the medical specialists say.

Very nice doctor. Very human, knowledgeable and considerate.
Highly recommended if you have an eye condition!

I had a retinal detachment at a very young age (15), I was operated on for this at this hospital, the expected vision after a retinal operation is 40%. 2 years after the surgery I was able to regain 100% vision. They also found a starting retinal detachment in my other eye, this eye was then lasered and has 100% vision. Thanks. I am 18 now but after reading many bad reviews wanted to add my own. I have not encountered any of the criticisms myself, as I come here every year.

Making agreements and making clear where you need to be is not their strongest side. Why not immediately state the counter number on the invitation? They can't make it easier. Furthermore, good doctors.

Knowledgeable people, especially at the OK very friendly. The treating person could be a bit more friendly when attempting laser laser surgery.

Helped by Dr.
Storimans what and a skilled surgeon
V. Thank you very much

Worthless. A hospital that puts its own interests as a training institute above the interests of the client / patient. Poor communication, education and information. Agreements are not fulfilled. We are ready here!

Well organized and running smoothly. You get a strong sense that people are very knowledgeable

another hospital where you have to pay a lot to park as if you were there for pleasure. That should be banned or exempted from such agreements at the same time! Squeeze policy !!