Hendrick Honda Charlotte Review

My Car had a problem with cylinder misfiring , Paid off around 800 $ at MIDAS , they have not fixed the problem , simply swindled money sent me back with same problems . I though of checking with dealer , these guys are awesome, checked each and every point and fixed the problem just with 19 $ , awesome service .

I was pleased with previous experience with Hendrick Honda , Visited back again with more complex problems with breaking system , this time again Andrea who helped me to explain the problem very well, her knowledge is amazing in explaining the problem, This time, fix has been done by end of the after explaining my urgency. they are excellent in delivering the solution is on time without any rework.

MICHAEL LISENBY OF Hendrick Honda was very knowledgeable about the vehicles that we were considering to purchase. He had an exceptional level of customer service and worked with us the whole way through to get a great deal on a reliable vehicle for my daughter.

Poor sales staff. Would not recommend a purchase from this dealer.

Definitely on point. Just hated I got 2 miles away and tire light came on. I had to go back, but not a huge issue.

I recently went in to Hendrick to find a new car because mine was on its last leg of life. When I walked in I was helped immediately. Brad Thompson was the one that helped me find my new car! From beginning to end it was incredible. Everyone there was beyond friendly, like sitting around with family all day. Brad had every answer to every question I had and was focused on getting me everything I needed and wanted. Gus was also around everywhere. There were a few times I had to wait on some things but Gus was there and kept conversation about everything and gave me some incredible places to eat at! I couldn't imagine going anywhere else to purchase a vehicle.

Yesterday i pulled up to the service dept and the guy asked what was wrong and I told him my unlock was not working on my key but my lock was and I think I just need a new battery. He said no no you need need a new key and that s 130-150. I said I really just think it s the battery and he just kept brushing off saying no you will have to pay all that. Even though I knew his diagnoses was wrong. I left so angry. So mad. I called the Parts Dept today and explained in further detail what was going on. The nice gentleman Ruben told me when i came in to ask for him. I did and he helped me fix everything AND it was only the battery like i originally thought. I had a complete different thought of this dealership yesterday and was so angry but today I am so thankful for Ruben and the other guys in the parts dept! Helped me so quickly on my lunch break. If I had a say they all deserve raises:) thanks part dept team!the service team not so much, or the man i spoke with but I m rating this a five just based on Ruben. Thanks!

Joseph Ross was definitely the best cal dealer I have ever dealt with!

last 2 cars were from Hendrick..told them I'd be back for an S2000, was ready to BUY 2 weeks ago..no calls back from Used Car side...Cust Service called..told them I was waiting to hear back.."I'll have a sales mgr. call you back in 10 min." 2 weeks later..no calls...my previous NEW car sales rep called a couple times but didn't even use my name in the convo, and I can't STAND to be called "buddy" from a professional. So now..I'm STILL looking for an 07 S2000 with low miles preferably with red/black interior.
Thanks!

RONNIE RUSSELL IS THE MAN!!! GO TO HENDRICK HONDA AND ASK FOR RONNIE RUSSELL!! I PROMISE YOU WONT BE DISAPPOINTED!! He helped me with my 2016 Touring Honda Pilot. The process was so easy and and let s not forget fun, thanks to Ronnie!!

Ronnie Russell was GREAT! He was a real stand up salesman. No gimmicks. I had not bought a vehicle in over 10 years. He made the process simple and quick! Ask for Ronnie and you re guaranteed to get great service.

Used their Collision repair shop. Worked with Justin and and he was great! My car was perfect and fixed very timely.

The service was good, people were helpful and nice. I made a appointment to come in and have my oil changed and tires rotated. I waited 2 hours for it to be completed. After waiting a hour I asked the service advisor how we were looking, he went and checked for me. He said it would be another 30 minutes, he said is seems the wrong oil filter was ordered and they had to order the correct one and go pick it up.

It can be a bit frustrating when you schedule a appointment to have a service completed in a timely manner. Making the appointment is suppose to insure you get serviced at the time of the appointment And not have to wait 2 hours. I normally would do this service my self but I had purchased a service plan. The Total time I have spent so far at the dealer for 3 oil changes and having the tires rotated totals to 6 hours.

Suggestions:
Quicker service
Order the correct parts
If there's a extended wait time give the customer a honest answer.

They kept me informed the entire time while working on my vehicle

Outstanding service. I drove up from Columbia after talking with Brad about a 2017 Pilot. Brad Thompson and Mon, the finance manager could not have been easier to work with. It was gimmick and hassle free. I would highly recommend Brad and Mon to anyone looking for a new Honda. They are fantastic!

I can't say enough about BRENT BELL! We've been working with him for about 30 days. We initially met Brent on a Sunday afternoon casually shopping for a used Honda Pilot (certain year, color, etc.) He never gave up on us and kept in touch week after week looking for our 'unicorn'. We finally decided to just buy a new one and because of BRENT'S awesome service, we went straight to him. Thank you, BRENT!

Everything went as planned Oil changed,, inspection went OK.

Tires roar - In about 20,000 miles will get then changed and an alignment -

Sometimes the screen goes dark. There is a fix,, but will have too wait until Honda corrects.

Ken handled everything in a professional manner

Thanks,

Ken Cherry

Best customer service and the best deals for your buck.I recommend these dealership to everyone..Top of the line quality.

Today I purchased my first car, a 2013 Honda Insight, from Hendrick Honda and worked with Vickie Athey. Even through email and calls earlier this week, I could tell that Vickie was a genuine person and was willing to help me with anything I needed. She answered all of my many, many questions and she made sure that I was given the best price on my car. When I got to the dealership today, I was very nervous and was intimidated by all the components that went into buying a car since I had never done it before. As soon as I started working with Vickie all my nerves vanished. It was very obvious that she was there to make my car buying experience enjoyable and it was! Dorian worked with me on the finances. He knew that I was a first time car buyer and he did a great job of walking me through each step of the process and thoroughly explaining everything. I am already contacting my friends that are looking for new cars and recommending that they go to Hendrick Honda!

Thanks Andrea she really cares about helping people always ,never fails.hendrick you did a good job by hiring that young lady ,thanks again Andrea keep up the good work.

My wife and I had a full day planned of car shopping, but ultimately didn't get past Hendrick Honda due to their fantastic service. Sam Calman was the associate that we worked with. He was very understanding of our budget and what we were looking for, and gave us plenty of great options without trying to push us above what we were hoping to spend.

We took our test drive and actually called several other dealerships during the test drive to see if anyone could beat the deal that we had been offered. No one that we contacted was able to beat the price for the quality of vehicle we were getting. Could not recommend Sam and Hendrick Honda more!

Excellent!! Had the car we wanted. Professional staff. Would recommend to anyone.

I stopped by a few weeks ago to buy a new car and had a great experience with this place. Ronnie Russell was the one who took care of me and he was fantastic. He was transparent in answering any questions about the car and was extremely helpful with helping get a good price for me. He was funny, relatable, and helped take the stress out of buying a new car. 10/10 would recommend.

Clarissa is always more than helpful, gives strong recommendations on the timing of when service is needed and keeps me posted while I m waiting in my car.

Upon arriving at the service center I was met by a courteous and professional employee's as I have grown accustomed to at this Hendrix Honda over the years.

Chris Wilson did a fantastic job meeting my pricing needs and making sure to move me through the buying process as efficiently as possible. Cannot speak highly enough for his service.

I had a wonderful experience leasing my new 2021 Honda Pilot !! Colby Colson did an outstanding job as my salesman. She listened to my request and worked so effectively and efficiently to find my perfect car. Shane, Malachi. Sean, & Adam provides great customer service as my deal was being finalized and financed .

Buying a car can be stressful and very time demanding. I gave myself 2-3 weeks in searching for my next vehicle. A Pilot was one of my top 4-5 picks. I visited several other dealerships prior to my visit at Hendrick Honda (week 2.5). Not only was the Sales Manager (Sean) and Sales Associate (Jay) courteous, they took the time to understand the type of consumer that I am, understood my wants/needs and engineered all of the information to put me in that vehicle. They made it possible for me and for that I want to say
THANK YOU! I also would like to extend my thanks to Sam, Andrew, and Dorian, for making the entire car buying experience seamless. I look forward to servicing and working with this dealership in the future.

I purchased 5 cars from here in the past 4 years. The staff is always awesome during the initial purchase processes. I went in to have my car service. I have wanted a Crosstour for awhile. However, I was waiting for another year. Then recently, I learned it was being discontinued. While I was in for service, I asked about the Crosstour. Sam Fisher was excellent at helping me not only review options but to purchase the Crosstour and get a good deal. He was great! Mo in Finance was great too!

I was recently in an accident which resulted in my car being totaled. I came to Hendrick Honda as an option, and needless to say I was sold. The care SEAN MCCLANE showed me was remarkable and helped the process go along much smoother then I expected. Even other salesmen were very responsive hearing about my accident and so kind making sure I was ok. JAY LEVIN was super nice and very educated on the car I choose. He helped me throughout the process and was very efficient. ALEX ALEGRIA was so kind, easy to talk to and even stayed after hours to make sure all of my documents were in order and everything was taken care of. I would recommend this dealership to anyone looking to lease or buy a Honda. Wonderful experience + a fabulous staff!

Dylan and Jim were extremely helpful. I made the bad decision of going to the dealership under time restrictions and they were very accommodating to the situation and got me in and out in a timely manner.

...truly a dope experience. This was me & my wife's 3rd dealership visited while attempting to get a used car purchased. The previous 2 ended in disappointment primarily b/c our credit wasn't to par with what was required to get a car. Upon arriving, the Internet sales manager introduced us to Troy. He didn't make promises but ensured he would help us the best he could. Rather than push a car on us, he asked questions & help to narrow the inventory down. Financing was next... Nate ran our credit & was very upfront with the issues that plagued our previous car buying experience. He brought to our attention the large amount of inquires from the other dealerships that dropped our credit score (finance fishing) as well as communicated all the factors that are required to get a banks approval on finacing. Rather than tell us no, he relayed options & tips to get us the end result we were looking for. Following his advice, me & my wife took the next step in the car buying process. Later, Jim (finance manager) assisted us with paperwork, answered questions in detailed, & provided awesome options that will help us improve our credit & car preservation. It took multiple hands on deck, but each one was very helpful in our car buying experience. Thought we'd be in a used car , but ended up getting a brand new one instead . What's even better, Troy (our sales rep) still reaches out from time to time & checks on us. What seemed impossible became a success story b/c of them. Me & family will forever be grateful to their entire staff & resources! Thanks a million for saving our Christmas!

On Sunday evening at 5:45pm when the dealership was closed, I sent an email inquiring about a used vehicle. I received the standard email response from the dealership that I would be contacted in the morning. Within 30 minutes of my initial email, I received a phone call from Ned Hindi. Ned was extremely friendly over the phone. He uncovered my needs and wants and scheduled an appointment to meet the next morning.

Ned was as friendly in person as he was over the phone. He immediately built rapport and earned my trust. We test drove a GMC Acadia, a vehicle I had no intention of purchasing. Ned did an excellent job showing me the features, benefits and driving capabilities of the vehicle. I liked the SUV but was unsure about a couple of items with the car, and was not ready to make a decision. Ned introduced me to Nate Pearson-Sales Manager. Nate was friendly and attentive, and we discussed my concerns. We decided to follow up by phone later in the day.

I spoke with Ned and Nate later in the day. Both gentleman did a fantastic job eliminating my concerns by building value for the product and the dealership. I decided to make the purchase and scheduled an appointment for the following day to finalize the deal.

The next day, as I was juggling work and home responsibilities, I needed to coordinate a couple of things on my end. On his day off, Ned scheduled time to come into the dealership to complete the necessary paperwork. I had to change the appointment time twice throughout the day and eventually made it to the dealership in the late afternoon. Ned showed flexibility, was ready to assist and continued to give me an extremly high level of customer service as we completed the paperwork/financing (kudos to Dorian Gordon). Last but not least, Ned assisted me in delivering the vehicle, going the extra mile, again.

I highly recommend Ned Hindi. It was a pleasure doing business with Ned and Hendrick Honda.

Daniel was great, very helpful and kind! Will come
Back for sure!

Excellent customer services by Jon Sullivan Service Advisor.

Tanner Fisher & Joe are the best ! I was in and out with a new car !

Nick in service really took great care of me and my Accord. I found them to be honest and fair. Ray in parts was also super helpful. I would recommend giving them a try.

My Service Advisor, Dennis was wonderful. He was friendly and professional. I felt very comfortable working with him.

After shopping around for a few months for a new car; the vibrant, affable environment I felt at Hendrick Honda in Charlotte was truly welcome. Each employee approached me to simply ensure I was going in the right direction. The other dealerships seemed to be concerned with getting me in a new car, and out the door. The folks at Hendrick in Charlotte respected me like family, and the gentlemen all proved that chivalry still very much exists. It would have been easy for them to think they could take advantage of this little "seasoned" lady, but they each regarded me as if I were one of their own, negotiated fairly, and as a result, not only made a sale, but a customer for LIFE!

This was my first time purchasing a car and Chris Wilson could not have been better to work with. He was patient ,honest, answered all my questions and even followed up to see how I was liking the car. I could not have asked for a better buying experience from Hendrick Honda.

Do NOT go there for an oil change. It took one hour and 45 minutes for mine. When I asked how long it normally takes I was told around 1 hour and 20 minutes to an hour and a half. I guess they're quite pleased with those wait times as I was told it's been that way for 17 years.

Tanner Fisher was amazing. From the start he was very nice and cared about getting me the exact features that I wanted and helped me get to those means without a down payment, like I wanted. Buying a car from Tanner felt as if a close friend was helping me.

I was very pleased with the service, attention and respect I received at Hendrick Honda (South Blvd.). When I called to make my appointment, I spoke with Andrea Bedoya-Perez. Ms. Bedoya-Perez has worked at Hendrick for many years and is very knowledgeable concerning all aspects of Honda repairs. She told me exactly what they were doing, what the found out and the cost of the repairs. Now my 10 year old Honda drives like a new car. Thanks to all who worked on my car and to Ms. Bedoya-Perez.
One side comment: Please put hangers in the stalls in the men's restroom.

Juan was super helpful and very nice. Honda has the best employees

All I can say is, WOW! I have worked with salesmen at pretty much every dealership in Charlotte, but no one was even close to how pleasant HARRISON TOTHEROW was to work with! Through the entire 8-day ordeal, he maintained such a pleasant, informative, thoughtful, and efficient demeanor, patiently exploring options with us and giving incredible and knowledgeable suggestions. He wasn't pushy like all the other salesmen, but his wealth of product information sure convinced us to buy from him- And we are so happy we did! He did his best to work with us on an agreeable price and even took the time to show us all the features, twice! What a noteworthy experience at Hendrick Honda with this guy...I recommend any and everyone looking to purchase to talk to him!

Thanks again HARRISON TOTHEROW!

I had a wonderful car buying experience with Ken at Hendrick Honda Charlotte! I brought my dad with me to shop because I wanted to be sure I was asking all the right questions and because I didn't want the fact that I'm a woman to color my car buying experience (there are of course women who are very knowledgeable about buying cars, I just don't happen to be one of them - although! I do feel much more empowered about the whole car buying thing after this recent experience!) Ken made sure to talk directly to me about the car and not just to my dad. He made sure I knew all the information and was extremely helpful in getting my car payment to a place where I was comfortable. He is extremely knowledgeable about the cars on the lot and the available features. I absolutely love my new Honda Civic and would highly recommend this dealership and Ken Hill in particular to anyone looking for a new ride!

This was my first time dealing with Hendrick Honda and I am glad I made the call to use them. The service was quick and professional. Also I want to say that Nick Walter is the epitome of custom service. He made the whole experience a 10 out of 10. Thank you Jack Taylor Jr.

The car salesman who took care of me was BRAD THOMPSON. Not only was he patient with me throughout the process of purchasing my new vehicle but he was also very kind and respectful! He made me feel comfortable and didn t pressure me into doing anything I didn t want to do! He was very knowledgeable on the inventory Honda had to offer and took care of me very well!

Bought a new 2017 Ridgeline today with the help of Jay Levin. It was a great experience. I had looked at the Ridgeline at a few other dealerships. At these other places, the salesperson didn't know the truck very well and struggled with the differences in trim levels, etc. I could tell Jay knew the truck very well and took pride in his work. He was able to answer all my questions. He was helpful, suggested features, but not pushy.
Even after the final paperwork was done (on a busy Saturday), he took the time to thoroughly go through the features of the truck, including the electronics to the point of pairing the Bluetooth in my phone. Having recently bought my wife a new Toyota at a another dealership, this was a pleasant surprise. We had no introduction with our Toyota. Jay spent about 30-40 minutes going through the features. I had read several reviews on the Ridgeline and Pilot. The biggest complaint is the technology system (radio, navigation, etc.). It is a lot to digest, but seems fairly user friendly once you get used to it (like any computer). But, I am sure I would be frustrated without Jays tutorial. Glad this dealership/salesperson goes the extra step.
No problems with the process at all. Love the truck so far. Would recommend Hendrick Honda... ask for Jay.

Andrea in the Service department is very friendly and very professional. Always able to expediently solve the problem and communicate the impact in a calm manner.

We were helped by Ronnie Russell and we ended up buying a 2016 odyssey, Ronnie was great, no pressure at all and he was patient with us and looked up all the possible choices we had as far as purchasing an odyssey was concerned. He definitely went the extra mile and made sure we got the vehicle we wanted. With Ronnie you can be assured that he will be looking out for YOUR best interest. I would highly recommend him to anyone looking to buy a vehicle and all of our future purchases will be going through him. He is professional and knowledgeable. You will not regret working with him

Clarissa Parks is the best. I got my car in and out within an hour and a half. She got me squared away and my car got clean! I will be returning to her every time.

Having been taking my CRV for service at Hendrick since I moved to Charlotte from Northern Virginia (bought my CRV from Hendricks in Woodbridge, VA and it's nice to be able to continue the excellent service and care I was familiar with). This past Saturday, like all my previous experiences, was terrific. The service was done extremely promptly, everyone was very friendly and Jesus Cubero explained the service performed at 35K miles and answered my questions. Jesus is very customer service oriented and was a pleasure to work with.

I am new to Charlotte & saw the hundreds of great reviews online for Hendrick Honda. I went for myself yesterday and it was an even better experience than I ever imagined. They rolled out the red carpet and greeted me with kindness before I entered the showroom! The entire staff made me feel like family the entire time I was there. I never take time or have time to do a review, but this was an experience like no other. Thank you Hendrick Honda!!! I'll recommend you to anyone who asks.

Great service. On time and provided courtesy shuttle to nearby restaurants.

Manh was my Salesperson and from start to finish he was patient and professional. i can not begin to say that there was no pressure at all. Most dealerships will not let you leave the lot if you don't buy the car after being approved. Manh didnt and went out of his way to make sure my awesome Ridgeline was what i could get into. and work the best deal with a bit of a low credit score thank you Hendrick Honda!!!!!

My first stop when I want to buy a Honda. Prices are pretty good, staff are friendly enough. Still the car buying games but I guess you will never get away from that

My car was there from January 7 through February 14 to get my bumper and trunk fixed after getting rear ended. I was supposed to get it on January 31, but it kept getting pushed back - and no one called to let me know this, I had to reach out to find out. I figured that taking a Honda to a Honda dealership would expediate the process of getting it fixed. They did cover my rental car after the 30 days of insurance coverage ran out, and they comped my $40 inspection, so that was nice.

I ve always had a great experience at Hendrick Honda on South Blvd. Everyone is friendly there, go see Tanner Fisher, he s experienced, never pushy and great at helping you find just the right car! I can be demanding and picky, so 5 stars to Tanner for all of his patience too.

I bought a car on Wednesday at Hendrick Honda on South Blvd. and it was my easiest car purchase yet. Ronnie Russell RR helped me decide on what car I wanted and Andrew Moreno helped me seal the deal at the end. No games, fair pricing and straight to the point. If you want to buy a car and want it to be an easy and stress free experience, then ask for those guys!

I always have my car serviced at Hendrick because everyone is polite, they provide great service and are honest. I live in the University City area and could go to a dealership that s closer but I like Hendrick on South Blvd so I don t see a reason to change. I also like the convenience of taking the shuttle to the light rail when I drop the car off for service.

I absolutely love this place the best team ever from pre-owned cars to new car service is awesome definitely appreciate kassey,Adair and tanner for always coming to the rescue when I need help with my vehicle thank you guys

Purchased new car, but not pleased with the outcome of the financial portion. Management not very cooperative.

Our buying experience was great at this location! Mr. Bagwell has called us several times after we purchased our car to check on us.
Now in regards to their Service Dept-Please RUN!!!
We had the worse experience with one of their Service managers, David. He absolutely does not put the customer first, he does not listen & he is very unprofessional. Please send him through some form of Customer Service training.
We had to drive 30 minutes away to the location on Independence Blvd BUT so worth it.
This location saved us, they listened to us & was part of the solution rather than part of the problem. The Scott Clark (Independence Blvd) location is doing something right, maybe you all can train the Hendrick Honda (South Blvd) how to put the Customer first.
Gave my review of the Scott Clark location on their page.

My experience in Hendrick Honda was delightful. They offered a professional service. During my visit Tanner Fisher help us on the right direction of purchasing a car.

From start to finish, the best car buying experience I've ever had. Tanner Fisher, our sales representative and Malachi Smith our sales manager were not only thorough and knowledgeable about the car we purchased, but also we could tell they genuinely care about their customer. In three hours we were on the road in our new 2019 Honda CR-V! First rate experience through the entire process, and we look forward to returning to Hendrick for our service needs and future car purchases.

I bought a car yesterday because it was a very positive experience from start to finish at Hendrick Honda South Boulevard. Ask for salesperson Carlos Zarama and Finance person Jason Riley.

Don't take your car there for repairs. They have some if the mist incompetent personal to fix a car, especially the AC people.

I have bought 3 cars from Hendrick Honda and have had a great experience every time. I highly recommend RONNIE RUSSELL! He does a great job of listening to what your needs are, and goes over and beyond to make sure you are happy. Every time, I've walked away thrilled with my car and the way I was treated. Ask for RONNIE!

Everyone was so kind and helpful! The facility was super clean. The whole process was so flawless and done in a timely manner.

Just bought a new 2019 Honda Pilot- love the car and had a great and easy shopping experience with Jeff Kirby! He was very knowledgeable and easy to work with. I had done my research on options, price and fair market value. They were able to hit the mark on a trade and new car price with the color and options I wanted. By far they had the best selection. I highly recommend Jeff and Hendrick Honda! Happy Customer

So I have bought or leased 12 new Honda s from Hendrick Honda, including the normal 2 year trades on the Odyssey vans and then pilots, but I have also bought CRV s, S2000, Accord, Civic Si etc. I have always had a pretty good experience, but this time was exceptional. Covid makes everything harder, but my wife s lease was up in a few months and Jon McKaig called and suggested with the current inventory and rates and need for used cars, I would get a better deal now. I agreed but was busy with work... this guy worked his butt off and got me the next model up from what we normally get for just a couple bucks more a month...AND HE DELIVERED IT TO MY HOUSE. I signed my paperwork sitting by the pool. I really don t think the experience could have been any better... PLEASE CALL Jon McKaig if you need a new honda and want a great buying experience. PS - Jon is new to selling cars as his other career was a victim of Covid. Great start and I hope to work with you again Jon.

As always, a pleasure to deal with. Prompt service.

Service Guys were great as well as the overall service. They even helped me with my nagation set-up. Thank you!

As always the service was excellent. My service consultant Stephanie Brunner did an excellent job of getting me in and out quickly even though I was extremely early for my appointment, instead of having to wait around for my appointment time. Reliable and friendly service, I would definitely recommend Hendrick Honda.

They have a play room for little ones that is well stocked with toys and has a TV for little ones that makes the wait for service easier.

Hendrick Honda of Charlotte really had my back this summer. At the beginning of June I needed a new car ASAP. The sales rep, Carlos Zarama, took me under his wing and laid out all the details and options I had available. He even ensured I got my Military service discount.

Then, barely a week later, I was rear-ended. It was the perfect storm. A brand new car and a damaged bumper and frame. But I made my repairs through Hendrick Collision Center in the same complex. Anne and John took great care of me.

I've never had such a pleasant, straight forward car buying experience.

It was my first time buying a car on my own and it was wonderful. Jay is awesome and really made it a great experience. He worked with me, was super knowledgeable, and really made it hassle free. I'm so glad I brought my car here because he really went the extra mile so THANK YOU!

Excellent service and customer relations as always. Super friendly staff . Wait time is great and the waiting room is comfortable.
This is the only place I bring my car!

Really enjoyed my first experience at Hendrick Honda. TANNER and JOE went above and beyond to work with me and my credit. Came back to get into something newer, and again they both couldn t have been more helpful. It s always a great experience at Hendrick Honda. If you re in the market for a new car, or a reliable pre-owned I highly recommend checking them out.

I ve had two great experiences at Hendrick Honda. Last March I went there with not so great credit. They were able to work with me though, and they got me into a pre-owned civic. Very reliable car low mileage. The goal was to get into something newer after my credit went up. After 13 months of making all of my payments my credit was high enough to get into the car I really wanted. I just got a 2020 Accord, and I couldn t be happier. Tanner and Joe made the process super simple, and they got me a great deal on it. I would highly recommend to anybody that they check out Hendrick Honda.

Great experience in dealing with Adair. Very professional, knowledgeable of the product. Best experience in purchasing a new vehicle that my wife and I have had period, hands down!

Very pleased with the whole Experience.Tanner F is a very professional person.He was very helpful and very thoughtful.I would definately do more business with you all

I just bought a new car from Hendricks Honda. Christopher Robinson found me the perfect white CR-V. He walked me through every feature. He answered every question I could possibly think of. It was an easy & fun experience. Thank you Christopher & Hendrick Honda.

Terry Whisenant

Thanks, Tim Whitener!
Another excellent service experience at Hendrick Honda.

great service. Patrick Laverty provide excellent service and information. great dealership

Jeffery Smith is a great advisor! Hendrick Honda did a great job servicing our Honda Accord. We have always had our Honda serviced there .

Great service, fast and clean waiting area! Would recommend for vehicle service.

1/5/16 - Smooth checkup with Jeff Nall. I was in and out quickly. No problems.

Great experience with Jeff Nall. I did not have an appointment, but went in spur of the moment with a tire issue. Jeff fit me in, and took care of me.

12/29 - Another good experience with Jeff Nall. The waiting time was less than anticipated. Everything went like clockwork.

2/27 - Another good experience with Jeff Nall. Ditto my last comment.

4/7 - Had an emergency tire problem. Jeff fit me into the schedule, and took care of it.

Please with the result.

4/5/16 - Everything went smoothly. Used Jeff Nall again.

7/13/19 - Had a good checkup experience with Jeff Nall.

Saleman will say anything to get you to buy a car, told me not to worry about property tax until i get the plate ,now im rushing to pay tax and temporary plate is about to expire

I had a great experience buying my first car at Hendrick Honda recently.
Brad Thompson was the Sales person who assisted me with making a good choice finally!!!
thanks to him and the dealership!!!
I will recommend Hendrick Honda to one and all!!!

Clarissa Parks, Service Consultant

In my ongoing dealings with Clarissa Parks, she continues to be professional, knowledgeable, efficient, courteous and extremely
helpful in coordinating maintenance updates and service requirements
for my V6 Honda Accord. She is the consummate professional and an
asset to Hendrick Honda!!!

Allan Williams

My husband and I would rate Corey Reynolds as doing a good job handling our purchase of a sporty 2012 Honda Fit. He was pleasant and not pushy as some salespeople can be when a woman is making a purchase. I also especially appreciate that now that the transaction is over he is helping me acquire a 2nd key since the vehicle only came with one. It's nice to get good service after the big purchase is over. Thank you, Corey

Very positive greeting from Jenifer. Very fast initial 5000 mi. service. Believe I will enjoy the Hendrick Honda relationship.

BRAD THOMPSON was fabulous. He was super knowledgeable with the car's features. From speaking with Sean McLane to being introduced to Brad my experience with Hendrick Honda was great