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Review of Hendrick Honda Charlotte

Our buying experience was great at this location! ...

Our buying experience was great at this location! Mr. Bagwell has called us several times after we purchased our car to check on us.
Now in regards to their Service Dept-Please RUN!!!
We had the worse experience with one of their Service managers, David. He absolutely does not put the customer first, he does not listen & he is very unprofessional. Please send him through some form of Customer Service training.
We had to drive 30 minutes away to the location on Independence Blvd BUT so worth it.
This location saved us, they listened to us & was part of the solution rather than part of the problem. The Scott Clark (Independence Blvd) location is doing something right, maybe you all can train the Hendrick Honda (South Blvd) how to put the Customer first.
Gave my review of the Scott Clark location on their page.