During my recent trip, I stayed at a hotel owned by the Harbour Hotels Group and was extremely impressed. The hotel was well-maintained and the staff was friendly and helpful. The location was ideal, with easy access to shopping, dining, and entertainment options. The room was clean, comfortable, and had all the amenities I needed. I would highly recommend Harbour Hotels Group to anyone looking for a great hotel experience.
I recently stayed at one of the hotels belonging to Harbour Hotels Group and had a fantastic experience. The customer service was outstanding, with friendly and attentive staff who went above and beyond to ensure my comfort. The room was clean and well-appointed, with modern amenities that made my stay enjoyable. The hotel's location was also convenient, with easy access to local attractions. I would definitely choose Harbour Hotels Group for my future stays.
👍 The Harbour Hotels Group exceeded my expectations in every way. From the moment I arrived, the staff was friendly and accommodating. The hotel itself was stunning, with luxurious amenities and beautiful decor. The attention to detail was evident throughout my stay, from the comfortable bed to the delicious breakfast. I would highly recommend Harbour Hotels Group for a memorable and enjoyable experience.
I had the pleasure of staying at a Harbour Hotels Group hotel and was thoroughly impressed. The staff was friendly and helpful, ensuring that every aspect of my stay was enjoyable. The room was comfortable and well-appointed, with all the amenities I needed. The hotel's location was also convenient, with easy access to transportation and local attractions. I would highly recommend Harbour Hotels Group to anyone looking for a great hotel experience.
The hotel accommodations were great. I enjoyed my stay at one of the Harbour Hotels Group properties and found it to be clean, comfortable, and well-appointed. The staff was friendly and professional, and the location was convenient for my needs. I particularly appreciated the attention to detail and the high level of service provided. I would definitely consider staying at a Harbour Hotels Group hotel again in the future.
I have had the pleasure of staying at Harbour Hotels Group several times and each experience has been exceptional. The staff is attentive to every detail, ensuring a comfortable and enjoyable stay. The rooms are beautifully decorated and the amenities are top-notch. The location of the hotels is also ideal, with breathtaking views and convenient access to local attractions. I highly recommend Harbour Hotels Group to anyone looking for a luxurious and memorable hotel experience.
I recently stayed at a Harbour Hotels Group property and was thoroughly impressed. The staff was friendly and welcoming, making me feel right at home during my stay. The room was clean, comfortable, and had all the amenities I needed. The hotel's location was also convenient, with easy access to nearby attractions. I would highly recommend Harbour Hotels Group to anyone in need of a great place to stay.
👏 My recent stay at a hotel owned by Harbour Hotels Group was exceptional. The service provided by the staff was outstanding, and they made sure every detail was taken care of. The hotel itself was beautiful, with comfortable and well-designed rooms. The amenities were excellent, and the location was ideal for exploring the local area. I would highly recommend Harbour Hotels Group to anyone in search of a memorable hotel experience.
😊 Harbour Hotels Group provided an excellent stay for my family and me. The hotel staff was welcoming and attentive, making us feel at home during our visit. The rooms were spacious and clean, and the amenities provided were top-notch. The hotel's location was also perfect, offering stunning views and easy access to the local area. We had a wonderful time and would definitely choose Harbour Hotels Group for our future trips.
St Ives Harbour Bay Hotel
Hotel visited 2nd October 20
Mashed potato on the carpet.
Months of dirt and a cream cup down behind the fridge.
Smell of damp on entering the room. The bedding felt cold and damp.
The room was freezing 11 c. We had to turn on the radiator. Only one in a large room with high ceilings.
Windows letting draft through.
Second room could not turn on the heater. Maintenance was called and the heater had fused.
Towel rail in the bathroom was on a timer of 2 hours. We again had to turn it on to get some heat into an extremely cold bathroom. In the morning it was freezing again.
No light over the bathroom sink.
Cold tap in basin loose.
Hot water dangerously to hot.
No extractor fan working in the bathroom.
Water pressure extremely poor. Difficult to use the rain shower head to a comfortable temperature.
The tea bags were not replenished or the toilet roll. The rooms were not hoovered. Cleanliness appears to be a problem and very worrying especially due to COVID-19. We found the room dirty on our arrival and the cleaning staff do not know there job.
Bed throw was not ironed. Very creased and again felt damp.
Generally very drab furnishings. For a lady to dry her hair or apply makeup a mirror over a dressing table with nothing but a very dim light from the ceiling fitting. Very poorly planned room altogether. Need female ideas regarding the placement of lighting, power points, decor etc.
Breakfast on both days started well. On both days we requested more toast to eat with our cooked breakfast. We had finished our breakfast on the first day before the toast arrived. On the second day we again requested more toast and another pot of tea. Before it arrived we gave up waiting and left the restaurant.
The very best thing about the room quite simply was the view of the ocean out of the window.
The room number was 214
Please take the above as constructive criticism. Our stay was very far from the comforts you expect from a 4 star hotel.
Promised a refund due to cancellation in current situation. Taken nearly 600 pounds of our money and nothing has been paid. Avoid this company.
Massive issue with staff parking in Livingstone road, Moffat road and Cameron road,, was told staff would be parking elsewhere,, gentleman with Mercedes ref HG60 OOH was extremely rude this morning and other morning abusive to my daughter who was de-icing her car and told to bloody hurry up I want to park there use de-icer like normal people!!! If this is the sort of people you employ they are rude and ignorant,, as residents we have put endless complaints in nothing has been done!!! All we get is your dealing with the richest man in Christchurch!! So is this how you run by upsetting the residents??
harbourhotels.co.uk