This was by far one of the best hotel experiences/stays that I have had and I have stayed in many hotels in my life. I have taken the time to write this because I am so impressed with the Hannaford Inn. From the friendly, caring, and professional staff to the cleanliness and condition of the room it was extremely good value for the money. A memorable experience.
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Probably the friendliest staff I have ever seen at a hotel (both night and morning shift) I have ever encountered. Treated everyone like they know them.
Breakfast was fantastic. Great variety and quality
Love it here! We've stayed many night's here out son and daughter sees the Dr's at Cincinnati children's mostly our son, but anyway we've stayed lots of night's. The rooms always nice and clean, big comfy bed, I like the king suites because they have the kitchenette which is very handy for when we go we can make our own good instead of eating out several times a day. All the staff are very friendly wouldn't want to stay any where else.
This was our third time to stay here, and every-time the staff has been FANTASTIC! Max made a great omelets and they have a variety of breakfast items to choose from , and if you catch Wanda working on the weekend, she will provide you with a free comedy show that will just make your day. Everyone goes out of their way to make your stay enjoyable.
There was a problem when we checked in. My husband found an online deal, which the front desk lady had to be pressed to honor. The room was not cleaned well. I strongly suggest bringing your own clorox wipes and pillowcase ( just in case). I will say there were no bugs and the bed was extremely comfortable!
Wonderful place to stay! Wanda, that works the front desk, is such a good, kind person! Great location, clean rooms, and the best breakfast you will ever have! If you visit, please ask for Wanda! She made our stay so memorable!
Nice hotel in a good location off of I-71 near Cincinnati. Spacious room and nice staff. Used the fitness center and it was good for a hotel of this size. Located near a big mall and about 10 miles from downtown Cincinnati.. Good value for the price.
Wish I could give a 0 star. There was stains all over the sheets, the water pressure was awful, bathtub or sink will not drain. After informing the front desk of the issue the maintenance man came with a toilet bowl plunger. Do yourself a favor and stay at the Hampton Inn 5 min away only a $10 difference in price, but a world of difference in the hotel room.
Pros:Best location with quick access to the mall and many restaurants in the area. Friendly staff. Clean rooms. Cons: mediocre internet speed. Noisey highway. A few broken items in the room (door handle, curtains don't close all the way).
Female staff fraternizes with the men who stay there regularly, it's disgusting! And don't tell me they become like family because they stay during the week while they work. It's pathetic!
The Best Western was a great place to stay and nicely located, right off the interstate, across the street from Kenwood Mall and very near Jewish Hospital. When we travel we like to stay at a hotel/motel we are familiar with and have had good experiences with. Like all Best Westerns, this one was very clean, quiet, nice rooms, in a safe location, and with a nice breakfast set up. We like the REWARDS program and take advantage of a free nights lodging now and then.
Very friendly staff, clean rooms, best omelet cook, the best breakfast and the Lady cooked the fish for breakfast was perfect. We will stay here again. Highly Recommended.
Very nice hotel in the center of the Cincinnati area. Conveniently located near the Kenwood Mall, this hotel offers a great breakfast as well as clean and comfortable amenities.
I'll admit I was scared when I got Best Western on Hotwire. However, it was actually nice. There are hard wood floors in the kitchen, clean and comfortable beds. We had the king sized bed and I slept for 12 hours! In the morning they have fresh omelets that you can add anything you want! Also the guy that was making them was extremely nice and friendly. Good breakfast selection. There are not many options for hotels in the are and this is a good choice.
Staff was nice and friendly. Breakfast was also very good. The cleanliness of my room left much to be desired. The bathroom wasn't cleaned well at all. When we pulled out the couch for my daughter it was obvious that they didn't even look or attempt to clean it.
The odd configuration of the rooms and lack of an apparent luggage ramp to the property was enough of a problem to only give a 3 star. Other than the odd configuration, the rooms were nice and clean. i was not impressed with the desk personnel either, but that can vary wildly based on the individual and situation.
Nice hotel, well located for my event, convenient to mall and other retail and restaurants. Room was a kitchenette type layout, plain but comfortable. Staff was friendly.
I have stayed in several hotels in the Cincinnati area, and the Hannaford is by far the better of the ones I have stayed in. Free Hot breakfast (omelets and waffles), the rooms are very nice, they are in the process of upgrading most of the A/C units and rooms. They are even making some very nice executive suites. I will admit if you can't sleep with the sound of the interstate going by, you may want to ask for a room near the parking lot. I just can't say enough about how I have been treated like family during my stay.
This is an excellent Best Western Plus location. Everything was top notch.
The suite, they gave us, was brilliant. Everything was clean and spotless. There was a small kitchenette with full fridge and hot plate, sink, microwave, coffee etc. Sitting area was comfortable. The bedroom separated by doors from the living area was a nice touch and made the bedroom extremely quiet. The bed was new and just the right firmness. Everything conspired to give us the best sleep on the road in recent memory.
The fitness room was small but well equipped.
The breakfast was brilliant and including a chef making customized omelettes. Lots of other choices if you that didn't suit you. Coffee was good, as was the orange juice.
Nice, clean, comfortable hotel. Only negative might be that the breakfast service tends to get backed up but that is due to a positive: they serve made to order omelets!
The staff was very friendly. Room was clean and bed was comfortable. A/c was cool but interstate was a bit noisy. It is an older place but was neat and clean. The pool area was clean but the pool itself needs more daily attention. Close to tons of shopping and restaurants. Absolutely worth what I paid!
I am a Diamond Memember for BW!!!!! This is the WORST HOTEL I HAVE EVER STAYED AT IN THE 26yrs of traveling Starting with the clerk at the desk worrying about talking to guys and Not checking in !!!! Room. DIRTY AND STINKS !!!!!!!! Smells like feet. You report it and well there nothing we can do. !!!!! Left sat @10:30am returning @5:30. NO BED MADE ARE CLEAN TOWELS ARE TRASH REMOVED. !!!! Went to get towels. Have NONE CLEAN!!!! Breakfast RAW AND COLD SAUSAGE ON SAT NO HOT WATER FOR OATMEAL ARE COFFEE @8:30am on SUN THIS HOTEL IS A JOKE NO ELEVATOR SO INJURED ARE HANDIECAP. STAY AWAY!!!!! If coming thought Huntington WVA If you have to stay here. PLEASE STAY IN YOUR CAR. YOU WILL BE ALOT HAPPIER !!!!!!!! NEVR AGAIN !!!!!!
This is a great hotel due to it's great atmosphere and location. I also love the fact that it is located near a highway. It provides good access to nearby attractions
Hotel was great. Clean and staff was friendly (asked for extra blanket and pillow and even though she was the only one working at the time, she offered to carry it up for me). The breakfast was amazing. I wish I could make omelettes like that. My only complaints would be that there is no ice machine except on the first floor (We were on the third) and as nice as the coffee table was my 1 year old hit her head on it and had a huge bump and now a bruise (but she is ok). Only other complaint is the loveseat in our room. When you sat on it you sank to the middle. But overall was a great experience and enjoyed our stay!
Clean, functional, and spacious. They upgraded us to a King Suite for free and we loved it. The view from our room wasn't bad, either. And the staff was friendly and helpful. Will be staying again, for sure!
The rooms are very nice and comfortable. I have the king bed suite which comes with a kitchen, full size fridge and living room with nice leather couch. They even have made to order omelette bar during breakfast and 1 penny happy hour beer and wine. I would definitely stay here again.
The room was very comfortable and clean. Hot bath, breakfast was fabulous the server was so nice and personable. Only minor fault pool out of order, otherwise fabulous stay.
Staff was very friendly and helpful. Free breakfast includes omelette station. Discounts for appointments at Cinncinati Children"s Hospital. We stay here each year for my son"s checkups. Close to many restaurants, shopping and other activities.