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D
3 years ago

Long story short, living in a Hammond Residential ...

Long story short, living in a Hammond Residential community has probably been one of the worst experiences of my life.

I currently reside at 500 Northside and I've been here close to 9 month now and none of the issues that I've brought to the attention of the leasing office have been resolved.

My dish washer is a disgusting. I was told at MOVE IN that it would be replaced...its very much so still here and pictured below (I have close to four months left in my lease by the way).

My HVAC system is a ticking bomb according to GA Natural Gas and their response is "it would be too expensive to replace," "...its an old building" and "...you have to understand these things, my friend" each time it's been checked by the office staff. Now it either works when it wants to or it just doesn't work at all.

Pest Control, I've requested 6 times and they've only been here twice (I have the cameras in my apartment to prove any date the leasing office may come up with as a lie).

I'm definitely not paying for the luxury advertised and I'm really growing disappointed that I've had to deal with these issues for as long as I've had to.

I wish I could speak to someone from Hammond directly and no longer deal with the office here...

I'm really growing disappointed, I'd love a decrease in rent for the remainder of my lease term ( all four months of it) and would love to have my deposit back in full upon moving out.

K
3 years ago

I live in the OverLook Apartments. My downstairs t...

I live in the OverLook Apartments. My downstairs toilet has not WORKED since I moved in a year ago. UNFORTUNATELY THE HIGH TURN OVER OF MANAGERS AS OF TODAY MY TOILET STILL NOT WORKING. WE ARE ALL IN A PANDEMIC AND THEY HAVE THEY ADASTY TO BE CHARGING LATE FEES. I SPOKE WITH A MANAGER WHO AGREED I CAN PAY ON 5TH I GET OFF AFTER HOURS SO MY MONEY ORDER WAS DATED FOR 5TH LIKE I PROMISED. I COULDNT BRING IT INTO THE OFFICE UNTIL MONDAY NOW IM CHARGE LATE FEE!!!! I BEEN TRYING SPEAK WITH SOMEONE FROM COPORATE SINCE I MOVED IN HORRIBLE COMMUNITY

D
3 years ago

Our apartment is nice and the people have been as ...

Our apartment is nice and the people have been as well. However, we got double billed for utilities 2 months ago and have requested a credit countless times, which never appears in our account. This has become quite tiring, chasing after folks for our money. Furthermore, the corporate office drops me in mailboxes that are always full, so I can t even reach a live person over there.. very unprofessional!

A
3 years ago

I have had the worst experience at Vesta Gardens. ...

I have had the worst experience at Vesta Gardens. First it was roaches getting in food in the refrigerator. After this the flooding started in June. This was a flood from a neighbor that had fecal matter in their tub which was in the water that flooded the apartment. There was no sanitation protocol taken only water removal. Neither was I relocated to another unit. On September 3rd, my apartment flooded again from the pipes from hot water heater. On October 18th same thing flood from hot water heater. AGAIN on October 31st, I was greeted ay the door by water. I am disabled and do not need to live like THIS. But the tenants that are on subsidized housing get repairs done to avoid not receiving rental payments. This is discrimination at best. I have a few pictures for proof. So they lie in court too.

r
3 years ago

South brook garden cant keep a office manager. i b...

South brook garden cant keep a office manager. i been here almost 2 years and have dealt with over 4 different people . Things don't get done because no one is here to run it. Should have left the lady pallas in the office. My air went out and its like pulling teeth to get it fixed. No communication with whats going on with it. you gotta basically be glued to the maintenance man for him to do his job. i pay my rent so i shouldn't have to hunt anyone to do their job. Makes no sense what so ever. They need better workers that just not here for a check .... people who care.

N
3 years ago

The worst management company ever I reached out to...

The worst management company ever I reached out to all 3 district managers twice and left voicemail messages Angela lisa and Sheryl neither one has contacted me pertaining to the apartments the park at greenbriar I'm super frustrated because we should be able to be in reach with somebody here after spending a lot of money with their complexes

J
4 years ago

HORRIBLE properties. The Overlook Staff is neglect...

HORRIBLE properties. The Overlook Staff is neglectful, rude, unresponsive to tenants, and always changing. Water consistently running from my bathroom tub the entire time I ve lived there producing mold and mildew. My water was turned off and left not working for weeks leaving my apartment uninhabitable. No AC in the summer/no heat in the winter resulting my toddler getting sick. The leasing staff/maintenance entered without notice or my being there and left the door unlocked resulting in my property being stolen. I contacted management multiple times and when I went to the office about why nothing was being done, I was rudely followed out and yelled at by the property manager. Still waiting to hear from cooperate.

C
4 years ago

The Mark at Chatham - Savannah

The Mark at Chatham - Savannah
You can see my review of The Mark on their google page. Overall the complex is a mess and property manager Holly is the worst I've ever had. After contacting cooperate, I spoke with Lisa. I had hoped she would help to resolve some of my issues but it's been over a week since we spoke and she hasn't gotten back with me. So unimpressed with this company and the "luxury" complex where I live.

A
5 years ago

My experience in trying to secure a "home" here ha...

My experience in trying to secure a "home" here has been challenging and has brought attention to a new form of discrimination and something I did not expect from Appletree Townhomes. This message is to warn everyone before you make a mistake or lose your money to this place. Communicating via email or phone will yield you inaccurate information, you must show up on-site to get the proper information needed. Even then you will not be provided with enough information to make an informed decision. The staff seems to be unorganized, unprofessional and lack in communication with one another. Originally applied for a 3 bedroom (signed application and paid fees was just waiting on approval), 2 days later found out my application had not been processed yet. But was offered a one-bedroom, after establishing again I need a 2 bedroom or better the next day I was denied due to "criminal record found". When questioning them further about details of this record and their decision, staff acted like the computer didn't or doesn't tell them so there is nothing they can do. After drilling down even further because I know they have to have guidelines/policies that are enforced especially when you DENY someone a place to live. Also, it turns out they have housing "section8", something I was not aware of before applying. Right now I have cancelled my reservation, was able to get the 150$ deposit back, they kept my application fee as well. Someone also stated they would get back to me by the end of the day with an explanation. ADVERTISEMENT MISLEADING/INACCURATE!!

T
5 years ago

Update: They had the nerve to call me a liar on th...

Update: They had the nerve to call me a liar on their response and said I was inaccurate and want me to contact them. Never! They just trying to keep the one star rating instead of fixing the way they conduct business. I am still floored by them saying this did not happen. I guess all the other complaints are lies. Wow!

Hammond management need to find out who on the wait list at Atlanta apt complex. i believe they discriminating at office. They have apts available but me and my husband was told lies bout waitlist why are you posting openings. We went elsewhere. They took a friend of mines application fee awhile back and deposit before they approved her and then said she did not qualify and would not give reason. I believe office people are lying to customers. How can it be available on website.Hammond you should talk your apt managers. There is discrimination going on by your staff

Hammond residential group

Hammond residential group

1.4