Android User

Review of Hammond residential group

My experience in trying to secure a "home" here ha...

My experience in trying to secure a "home" here has been challenging and has brought attention to a new form of discrimination and something I did not expect from Appletree Townhomes. This message is to warn everyone before you make a mistake or lose your money to this place. Communicating via email or phone will yield you inaccurate information, you must show up on-site to get the proper information needed. Even then you will not be provided with enough information to make an informed decision. The staff seems to be unorganized, unprofessional and lack in communication with one another. Originally applied for a 3 bedroom (signed application and paid fees was just waiting on approval), 2 days later found out my application had not been processed yet. But was offered a one-bedroom, after establishing again I need a 2 bedroom or better the next day I was denied due to "criminal record found". When questioning them further about details of this record and their decision, staff acted like the computer didn't or doesn't tell them so there is nothing they can do. After drilling down even further because I know they have to have guidelines/policies that are enforced especially when you DENY someone a place to live. Also, it turns out they have housing "section8", something I was not aware of before applying. Right now I have cancelled my reservation, was able to get the 150$ deposit back, they kept my application fee as well. Someone also stated they would get back to me by the end of the day with an explanation. ADVERTISEMENT MISLEADING/INACCURATE!!