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Jazmine Sims

4 years ago

HORRIBLE properties. The Overlook Staff is neglect...

HORRIBLE properties. The Overlook Staff is neglectful, rude, unresponsive to tenants, and always changing. Water consistently running from my bathroom tub the entire time I ve lived there producing mold and mildew. My water was turned off and left not working for weeks leaving my apartment uninhabitable. No AC in the summer/no heat in the winter resulting my toddler getting sick. The leasing staff/maintenance entered without notice or my being there and left the door unlocked resulting in my property being stolen. I contacted management multiple times and when I went to the office about why nothing was being done, I was rudely followed out and yelled at by the property manager. Still waiting to hear from cooperate.

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