Hamilton Computer Repairs

Hamilton Computer Repairs Reviews

Reviews 122
4.6
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I needed a custom system built at my bar for a new...

I needed a custom system built at my bar for a new audio video setup. The system was built to spec and done quickly. Great service and staff. I won't go anywhere else for my computer needs!

I honestly want to give a better rating at this po...

I honestly want to give a better rating at this point, but after today's experience with David, I am not certain that I can. I am still attempting to wait patiently for my computer to be repaired correctly. I am expecting a completion date of February 4, 2020. It has been about 2-3 weeks so far since I dropped the PC off to HPR.I have tried to be pro-active and polite, and call appropriately to check on the status of my repair job. Today, I was literally told not to call again until I am informed as to a progress update, and that I had allegedly "called 8 times already and every day," which I must argue is not true. I was also threatened with an extra "expedition fee" if I am "rushing the repair job." Gone are the days, it seems sadly, that "the customer was always right," and was treated with politeness and courtesy. I am quite afraid that the staff and owner of Hamilton PC Repair do not have the customer's best interests at heart and do not treat them as their #1 priority. It seems evident to me that they are more concerned with "The Almighty Buck" instead. $$$ I was quite shocked at the impoliteness and aggressive tone of David when he called me back today. I am a disabled person on the autistic spectrum, and I do not handle such things very well, emotionally or otherwise. I have tried to maintain a professional demeanor, but it is increasingly difficult in light of present circumstances. Likely, I will hopefully be able to pick up my fully-functional computer on 2/4/2020, but it is not at all likely that I will do business with this repair shop again, because of the negative customer service experience that I have been receiving.

David has been working on my devices since 2012. I...

David has been working on my devices since 2012. I would never think of going anywhere else. He is always prompt, polite, knowledgeable, and fairly priced. Don't bother calling around, just go here first and save yourself the trouble.

Added note - though I've never purchased one, he always has a great selection of used laptops and PCs at insanely good prices.

I think I could've likely gotten my job done for q...

I think I could've likely gotten my job done for quite a bit cheaper bringing my computer to a Best Buy or similar store. However that would've taken a few weeks, I got my computer repaired in less than an hour from dropping it off here. If you want high quality work done same day I highly recommend Hamilton

Every person that we have dealt with from this com...

Every person that we have dealt with from this company has been extremely knowledgeable, friendly and genuinely dedicated to their customers. We met David through business and since then his company Hamilton computer repairs has done nothing but help our business! Berto one of his employees is extremely kind, incredibly patient and really knows what to do with problems QUICKLY! Thanks a million!

So far, I've purchased two Macs and a few random c...

So far, I've purchased two Macs and a few random computer parts from Hamilton Computer Repairs, and I keep coming back for more! David knows his stuff, is a great guy, and always gives a fair price. HIGHLY recommend!

Gave me a clear and precise diagnostic of my lapto...

Gave me a clear and precise diagnostic of my laptop that had been shutting off frequently and informed me of the cost it would to replace the motherboard along in comparison to purchasing a new computer. Very professional with a friend that I had recommended to help with his computer issues. I would return here and recommend anyone for any of my computer-related issues.

Fast and reasonably priced service from start to f...

Fast and reasonably priced service from start to finish. Needed a keyboard replacement on a gaming laptop from a pretty uncommon brand, but the associates got it done within a few hours for cheap and even fine-tuned some unrelated pieces that had some wear on them. Laptop is good as new, saved me from having to get another expensive new machine. Will certainly return in the future if needed.

I was very happy with the service I received! It w...

I was very happy with the service I received! It was fast, reasonably priced and best part of all, it was done right the first time! David was very knowledgable and steered me in the right direction! Thanks

Hamilton Computer Repairs

Hamilton Computer Repairs

4.6