Perfect place very friendly people there if I really help recommend it 100% k they go out with what they like because they make you feel in good hands of trust they don't pressure you and show you all the options they have ...
Marlet and her managers agreed on an out-the-door price with me. She knew I was coming within the half hour. When I got here, she said someone had already purchased the exact vehicle I wanted. Sketchy. Ghetto. Shady. Unprofessional. Spiteful. Untrustworthy. Unethical. Immoral. Unjust. They prey on the vulnerable. It s sad see humanity this way.
Ramon and Anthony worked as a team and made my first auto shopping experience sweet and simple. They provided great service and delightful hospitality and were able to accommodate all my questions and concerns.
Too bad I can't give zero star on this even 1 star is too high as a rating for this dealership.
Now who is rude here ?
I said
Alex said Im the Manager. I said no I will complain to the manger above you Alex. Never will I set foot or consider every buying a Toyota brand. No thank you
I ve been purchasing from Hamer Toyota for the past 23 years, I ve always had the best experience when selecting and buying my car.
Easy, no nonsense car lease with Hamer. I leased a 2019 Rav4 Hyrbid, XLE.
Thomas and Juan walked me through the process and were incredibly helpful and clear. Good from start to finish. Joseph Monfort was the internet sales guy who got me the initial deal that brought me in, and Thomas and Juan sealed the deal by making it easy. Thank you all and thanks Hamer.
If you've got a Toyota or not, a great place to take your car. I own a Jeep!!!
Super super Service! Very honest people and sellers have a lot of experience. I left recontentato! Thank you!
They heeled me find the Camry I was looking for and the process was pretty fast.
Very good experience in all areas. Busy, so we had to wait a little longer that I would have liked.
Very professional and very friendly. The entire process took less than 2 hours. I was very happy with their whole team.
Carlos Vasquez is simply the best service mgr I have ever known
I started to use him back in 2006 when I bought my new tundra from a different dealership
I always have been treated like family
I trust him which is why I come back to Hamer time after time
I can in looking for a used car and was able to buy a beautiful new 2019 Camry SE that I could afford. The sales professional Donnie Mendoza was awesome. We made contact with an online app and Donnie made himself available that very afternoon. In a couple of hours I was on my driving my new Toyota.
Bought a CPO Mirai here because the deal was too good to be true. Free (hydrogen) fuel for 3 years! Hector Sanchez took care of me. For once, a sales person knew more about a car I am interested than me during the buying process. He drives one himself! Watch out for the finance managers though. The negotiation isn't complete until the contract is drafted and mine successfully extracted more profit from me. ;). Still, very happy with driving using the most common element in the universe and more importantly, free for the next 3 years!
I have always brought my Toyota to Hamer for servicing (bought new there) and have always been satisfied. Had a big service bill last time because I hit a pot hole and that cost me over $800...so 5000 miles later I brought it in for a servicing and they claimed that I needed this and that and it would cost $1600... granted my car is a 2003 but it only has 85,000 miles and has all servicing etc are from these guys......I told Luis that this is so unusual that none of this showed up in my last servicing.......plus the car runs beautifully......anyway ending up spending a little over $500 because he said something doesn't need fixing yet.........WT???? Time to find another place for servicing
Love the service here.. Specially Richard Rodriguez he helped me out most of the time he was really nice..
Bad service i waked half hour nobody asked me what do u want
I had a very great experience on buying my first car thank you , such a great sales person easy and fast definitely coming back for future vehicle purchases!
I had a great experience here. I went in to the dealer thinking I was only going to check out some options and I walked out with a new car. The sales rep Francisco did an awesome job showing all the rav4 models and was very helpful by answering all my questions. I got a great deal, low interest rate, and overall a great experience .
Great experience!!
Steve Denson was by far the best salesman I've ever dealt with. No nonsense, no BS and a friendly attitude. I was scared to buy a car on my own but Steve made me feel at ease, explained everything and answered all my questions. Thank you, Steve! I absolutely LOVE my Camry!
Amazing experience dealing with everyone here! They have such a great and helpful team here, one trip at Hamer Toyota and I was out of there with the perfect car and a smile on my face! Shout out to Frank for being helpful throughout the whole process and Carlos for his great advice, and of course to Marylou for getting me through the paperwork!
I loved how everything was so quick and easy. Josh & Javi made my experience wonderful. Definitely coming back for future purchases!!!
Water pump replacement for a 2007 camery went well . 1) liked the schedule online service appointment 2) Carlos V. service advisor (excellent Customer service)3) fair price for repair (frontier Toyota) SCV price for the same work was outrageous! Over all highly recommend .
Came in with a price I wanted, deal was done shortly after.
They do everything they can to help me thx thx Leonardo
A very pleasant experience. The staff allowed us to checkout all the models we had an interest in and compare options and colors. Pricing and cost of options and incentives were transparent . In the end the vehicle we liked at a good price.
Marlet was my sales associate and she did a great job. Very easy to work with and gave us a great deal. Overall pleasant experience and Highly recommend purchasing from her.
My husband goes to Hamer Toyota ( My mother in law has been going there for 20 years and he has been going there for about 10 years) and gets his car serviced. Service department said, "hey you have a boil on your wheel and something with the transmission that was a quick fix" So he pays and WASNT TOLD that his car wouldn't start and needed a jump. They just jumped his car, put in the notes there are issues with starting the car, DOESNT TELL MY HUSBAND, and my husband drives off. The car stalled and my husband came back. Then the service guy says, " yea we just need to jump it and it will be ok." No, it was not ok. Now it stalled again and we had to tow it back to the dealership USING OUR OWN MONEY.
Results: Car needs new battery. Service department agreed to replace battery for free but I must buy my own battery for install.
I understand cars are unpredictable but that was UNACCEPTABLE to not inform the customer of everything that was wrong with the car before we left. We were stranded and the whole ordeal was just stressful. We didn't have a car all weekend. My mother is a 27 year active duty Warrant Officer in the Army and I missed a chance to spend 9/11 with her because of this situation. We are New Yorkers born and raised and we had to FaceTime which killed our whole experience.
Went in to Hamer Toyota in hopes of purchasing a new car a Marco did a great job at assisting me! Answered all of my questions and was very patient.
My experience went really well and they meet my expectations, every one there was helpful
Everything was fine except until the moment my brother told me I got a bad deal. He make me go to California Credit Union where they are helping me get a loan with a 7.10% APR instead of the one the I got at Hammer Toyota of 15.10%. I recommend first going to your bank or credit unions companies first and see the loan you can get approved and then go shopping for a car.
All well it is what it is. I needed a car ASAP and so they sure did delivered. I just wish I could have got the car I wanted.
Hamer Toyota really good service, alway treat me good people working there very pleasant. LOVE there cafe and Donuts in the morning.
A must NOT! If your thinking of getting a simple oil change! We maid an appointment they still had us wait 3 hours 1/2!
Marlet, Anthony and Raymond were very helpful on getting the deal i wanted went above and beyond my expectations thank you guys so much
I highly recommend this dealership for your next Toyota purchase.
Victor Espinoza is an amazing sales person very helpful and attentive overall the Entire team at Hamer is great!
BAIT and SWITCH. Don't waste your time with Uvee? and his flunky fetch-it boy Raymond.
I always get my car serviced at Hamer, even though there is another Toyota dealer closer to my home. I've been dealing directly with Peter Fernandez for over 20 years.
Had a great experience negotiating the price of my car over the phone once I had 2 other quotes. Came in saw the vehicle, had a good experience with my salesman. When going through the purchase process, I was optimizing for time and we had to wait for about 30mins for the finance guy.
Hamer Toyota is a great place to buy a car or truck. Ricardo is a awesome sales representative he will work with you to get you into the car that you want for the price you want.
ATTENTION ATTENTION before buying a car there assure that what was said is recorded x escfrito because the mere hour of the deal changes my dad ended up paying 15,000 dlls more when I went gizo a deal we told them we would return the next day unfortubably the next day my ppa was only I could not because of the work but my dad unfortunately is very ect and confident they made the deals they wanted my dad pays $ 579 monthly duales according to my dad in his knowledge was paying the troca xq according to he paid so much money xq was buying and it turns out that these 4 years is only income I imagined this canon that theft worse than my dad does not look well I do not read papers he let himself be carried away x what he was told trusting in the word of the seller and robbed him now if he wants to buy the troca is refinancing and you would have to make the payments but STARTING FROM ZERO ACCOUNT PAYING THE TROCA X 5 YEARS OVER $ 578 IMAGINSE WHAT THE TRUCK SALVED IT IS LIKE Q I PAY A TOYOTA TACOMA FOR 9 YEARS THE AMOUNT OF $ 578 DLLS ....... THAT IF Q IS A BIL THEFT DO NOT LET THEMSELVES GO WRITTEN BEFORE SIGNING AND GO WELL AWAKENED FOR Q LEAN MINIMUM DETAIL I FEEL TOO POWERFUL AND DISTURBED WITH THE PERSONNEL OF THIS DEALER PAPELITO SPEAKED I WAS TO SPEAK ME WITH THE MANAGER AND MY TIME AND THE IDA DID NOT SERVE ANYTHING
Worse guest service I have ever received at this place. I went to get an oil change but I was to late which I do understand but the way the gentlemen told me no service till monday was really rude
I had my 2010 Toyota Camry detailed today, and I swear I felt like I was leaving with a brand new car! The service was incredible, and my service writer, Angel Lopez, was the most kind and helpful young man! If you are reading this review, and you are considering having your car taken care of, Hamer Toyota is where you want to go . . . and no, I don't personally know anyone there, but I'd adopt Angel as my grandson.
I can t say enough good things about Hamer Toyota. They will be my go to place in the future. Their Customer Service and Customer Care is by far a 10 stars out of 5. 5 stars just isn t enough. The buying process was easy, maybe a little long but definitely within reason. Finance was a pleasant experience versus what you d normally expect. Overall the process was painless and we took delivery in less then 3 hours.
I have to admit, the next day, I did have an issue which is why I feel so strongly about their customer service. With one phone call, we were able to resolve this quickly to my delight. I honestly feel the mistake was not intentional and the management responded in such a way words cannot express my gratitude. I just want to say thank you to all the staff from Hamer Toyota, especially my awesome salesman Eric Castillo and the management for caring about my feelings and my happiness with my purchase. All dealers are incredibly nice before you sign on the dotted line, but how many times can you say they are incredible after you purchased?
Got a great deal and great experience! Very professional
Hamer Toyota has been the best dealership I ve been to. Steve Denson helped me out and made it easy and hassle free. They have a huge inventory with every trim and color you want. I felt like I got a great deal on my vehicle, and will get all my vehicles from Hamer Toyota.
Hector (Sales) and Tony (Finance) were really awesome guys that helped me purchase my perfect car. It was a laid back no pressure experience. Hamer Toyota is HUGE. They most likely will have your specific model and trim in stock. These guys push volume.
From the moment you walk and out the employee at Hamer Toyota makes you feel welcome. I was happy with the outcome of my purchase . Thanks Javier salesman. For all the attention
Very bad experienced w/ financing his name is Charles Belton, be careful signing your contracts, these guys can really trick and fool you.
I purchased a new 2019 toyota corolla. Paola helped me out she was patient and most important not pushy at all..she got me the best deal as I explained to her my concerns..Hamer has a great team that are willing to help you with any concerns you may have ..I'd definetly highly recommend Hamer toyota for your next car purchase..try them out their patient and considerate..I Love my new car thanks to the Hamer team from the sales dept. to the finance dept. that helped me out..you guys are great!!
I didnt think financially I was going to get approve. But I did. The whole process did not take long at all compared to my prior purchases at a different dealer. Awesome staff!!!
I received a call from someone that is interested in purchasing my car after posting it on the web. I never received a call to confirm my appointment as the person stated, so I did call them back to confirm and no surprise, this dealership is nothing but unprofessional to the max. Stay away from this dealership. The agenda of the day is to take the car at low price and most likely convince the consumer to purchase one of theirs at a higher price. Save your time and shop elsewhere.
Very good service help you combined the best possible very very well
Steve provided great customer service very professional and good sense of humor!
This is the second time I got a car from Hamer and Simon Kang has always been quick, efficient and helpful. It was effortless ending a lease and starting a new one. Thanks so much!!!
Great. Replied to my online request within hours, and from there my experience was seamless. My salesman,, Juan, located my preferred vehicle and personally drove it to the SFV from Long Beach. It was in my garage within a day.
We dropped off a Toyota Camry for an oil change. We have had suspicion about oil and filter being changed. To our surprise the filter was not changed and we found out because we marked the filter. We can no longer trust them on our Toyota services. I'm very dissapointed and when we approached and told them about the filter all they said was "I'm sorry." That's not appropriate business etiquette. Be careful with your car services at this location!!!
As a first time buyer, I really appreciated that they fought for me to help me stay in my budget and they went beyond to make buying my first car as great as possible. I recommend Victor Espinoza he really went out of his way, felt like he really wanted to try to get me the best deal possible. Very honest guy, friendly and understanding.
Horrible service. I set up an appointment for an oil change -they refused to provide the deal I had talked to them about over the phone...disappointed in this dealership
I was there to return an end of lease car and to lease a new one. I was very disappointed from the unprofessionalism of the sales persons. After 3 hours I went to an other dealer.
Great experience. I always go to hamer Toyota for new car. Salesman Tony Delgadillo was very helpful .
Great Sales Staff with one of the best General Sales Managers in the country Mr. Dave Gilman
Ive leaded 3 cars from here. Finally purchasing One! They have the best customer service & always makes they get you the best deal no matter your credit or down payment. The person who helped us is named carlos. He was great & very informative.
Awesome experience, great help from sales reps and managers! 10/10
It's always a great experience! Never any pressure and always treated fantastic!
Excellent customer service, it was faster than I thought.
This dealership is extremely deceptive and unprofessional. They also try to add fees which aren't mandatory to their deals. The way they attempt to upsell is very pushy. Messages were left for the sales manager, finance manager, and even the general manager with no return call. I would stay FAR away from this place. There are PLENTY of dealerships to choose from. Beware if you do get sucked into a deal and read EVERYTHING! This place lost my business and I will not recommend this place to anyone. We ultimately decided to go with DCH Toyota of Simi Valley whom were very amicable and did not try to deceive or charge unnecessary fees.
Steven Robles was great at helping me purchase my first car. Hamer Toyota answered every question and concern I had. Very informative and straight forward throughout the entire car purchasing process.
Waited 40 min even when I had an appointment they dont even offer you a cup of water and they do very minimal service to ur car. Not even a car wash or interior vacuum over all very slow and very basic work they do. Will be driving to Los angeles next time to another dealership for better service
i'm trying to get my head around how I walked in with $20K CASH for a Toyota Corolla and I ended up having to finance $35K! Gee these guys ONLY sold me $5K in service contracts for a car that will be worth $12K!!! This IS A GOOD DEALER???
I would highly recommend to deal with these guys. They treated me good. I left with my new viechle with a happy pirchase. Jose Herrera was fenomenal.
Marylou S. and Eric V. were very pleasant and helpful. Made the process easy and fast.
I've been going Hamer Toyota for a new car purchase for my friend, family and myself and always get a excellent customer service and a great deal. My wife and I got what we wanted and everyone there did their very best and we drive away happy with a new cars. You won't be disappointed. Thx you so much Hamer Toyota. You guys are the best. Definitely will come back here again.
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