Steve K Review of Hamer Toyota & Scion
I can t say enough good things about Hamer Toyota....
I can t say enough good things about Hamer Toyota. They will be my go to place in the future. Their Customer Service and Customer Care is by far a 10 stars out of 5. 5 stars just isn t enough. The buying process was easy, maybe a little long but definitely within reason. Finance was a pleasant experience versus what you d normally expect. Overall the process was painless and we took delivery in less then 3 hours.
I have to admit, the next day, I did have an issue which is why I feel so strongly about their customer service. With one phone call, we were able to resolve this quickly to my delight. I honestly feel the mistake was not intentional and the management responded in such a way words cannot express my gratitude. I just want to say thank you to all the staff from Hamer Toyota, especially my awesome salesman Eric Castillo and the management for caring about my feelings and my happiness with my purchase. All dealers are incredibly nice before you sign on the dotted line, but how many times can you say they are incredible after you purchased?
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