Guarantee Mortgage Reviews

They worked hard to get me a great deal and made the process easy !

It was a pleasure working with Guarantee Mortgage. Connie Daniels and Lindsey Grimes were extremely knowledgeable and friendly to work with. Best in the business! Thank ya'll for such a wonderful experience!

The most amazing and most helpful by detail people to work with I highly recommend them for mortgage

Dean and Connie are amazing! They will do everything they can to help. We are first time home buyers and had a very difficult situation (probably drove them crazy :) but they guided us and helped us through the whole process and we are so grateful! We will be recommending you to our family and friends. Thank you for everything.

Dean Kennemer at Guarantee Mortgage is a hard working and professional lender you can trust! Dean is a always a pleasure to work with, and he has helped many of my clients get into the home of their dreams. You can count on him to answer your home mortgage questions accurately, and most of the time he is available for questions on weekends and after hours. You don't find service like that with the larger banks. His rates are competitive, he is knowledgeable about all types of loan programs, and everyone at his office works together to close your home on time and meet important deadlines. If you are buying a home or refinancing, Dean is the lender you should be working with. I highly recommend him!

The team at Guarantee Mortgage is always willing to work with you. This is my 3rd time working with them and they have always been fast and friendly. Dean and Connie are easy to work with and they always work to get you a good deal.

Guarantee Mortgage did a great job of dotting all the I's. They made sure all documentation was in order and my closing went very smoothly. Stephen Owens worked very hard to get me the best rate on my loan and I appreciate the service level they gave to my loan I would definately reccomend.

I highly recommend Guarantee Mortgage Company. Dean and Connie did an excellent job walking me through the process and answering all my questions. Great customer service and fast turnaround times! Overall, I enjoyed working with them.

Just completed closing on our rate and term refinance that Kyle found for us. Kyle, Lexi and Connie all kept us informed, both through email, phone calls and texts about what was needed, where we stood in the process and what our final outcome would be. They made a difficult process very simple! If rates drop even more next year, we will come back to them to do it all again!!

I have used Guarantee Mortgage for financing two homes and I am very satisfied with their professional service. I would definitely recommend them and would use them a again if the need arises.

My wife and I recently closed on our new home. This was our second home to buy using Dean and Guarantee Mortgage. Dean, Connie, and the rest of the staff are always a pleasure to work with. They're very friendly, easy to reach, and always prompt when answering questions/concerns. I'll always recommend Guarantee Mortgage to friends and family and will use them in my future home buying endeavors. Thank you guys for such an awesome home buying experience!

The team at Guarantee Mortgage is always willing to work with you. This is my 3rd time working with them and they have always been fast and friendly. Dean and Connie are easy to work with and they always work to get you a good deal.

The best customer service you could ask for, they go above and beyond!

Guarantee Mortgage has helped me with two home purchases in the past six years. Also assisted my son and brother with their homes. Dean and Connie are so great to work with and can help find options for everyone. I highly recommend Guarantee Mortgage Company!

As a Realtor, I have the opportunity to work with a lot of lenders. Dean Kennemer with Guarantee Mortgage is at the top of my list of lender recommendations. From start to finish, the transactions are smooth, quick, and pleasant! Not only is he very responsive but his pleasant demeanor and ability to navigate issues with kindness and efficiency set him apart. He s actually such a good lender that I ve had agents on the other side of the table tell me they re going to start recommending him!! Of course I m always happy to share his contact info. We need more lenders like Dean Kennemer in this industry!

Guarantee Mortgage simply helped us achieve our dream of owning a home come true! Dean and Connie both were tremendous and very thorough every step of the way! I could go on and on about how awesome they are but if you re in looks for a good mortgage company then I highly recommend reaching out to these guys! 5 stars all day every day, no doubt!

My husband & I are extremely thankful to GMC. They truly go above and beyond on their customer service and assistance. It was a great and non-stress experience. They both were very flexible to our busy schedule and committed to making us first time homeowners. We highly recommend GMC!!

Dean and his team went over and beyond on doing whatever it takes to make the closing process easy and smooth. We had some bumps but Dean went way out of his way to smooth everything over and got it done. This is the second time I have used him and will go back if I ever decide to buy another house

Dean and Connie are the best Mortgage lending team in the game! They are always on top of their work and keep you updated and informed through the whole process!

Stephen and Connie were awesome to deal with. Always very prompt and helpful. Couldn't have asked for a better experience.

Dean and his staff were excellent! We were clear to close in no time.

Stephen was a big help on the mortgage process. He made things very easy and simple.

Highly recommended. Dean worked with us on every step of the process. Explained all things to us well. Thank you Dean and the rest of the staff.

The best service anyone could ever ask for!! Highly recommend.

I highly recommend Guarantee Mortgage. They do what it takes to get everything you need taken care of.

Dean and Connie are great!!! I used them twice now and will use them every time I buy a house!! This kind of customer service is rare these days! Thanks so much!!!!

Dean and Connie took very good care of me. I felt like I was dealing with family.

Would definitely recommend this company for a first time home buyer or any home buyer. No issues at all during my home buying process.

5 Stars all the way! I have had the pleasure of working with Dean on many of my real estate deals. He is always available to answer all questions, he is extremely knowledgeable about the loan process, and he offers my clients excellent service!! I will always recommend him to anyone looking to get a home loan because his company is definitely the best, and I know I never have to worry about a thing! If you are looking for a lender that will take care of you every step of the way, please contact Guaranty Mortgage! You will not be disappointed with the service they provide!

Was given the runaround by my now former mortgage company for 7 months on refinancing my home. I contact Guarantee Mortgage and in 4 weeks Dean, Connie and the other team members had me closed and funded. Great experience.

I cannot say enough good things about Dean & his team! They have been nothing short of AMAZING throughout this entire process! They made it seamless and hardly any work on our end at all!! They really made sure everything was in OUR best interest and what was best for our finances! If your in the market for a mtg loan you will NOT be disappointed...do yourself a favor & give Dean a call!!!

Stephen and his team at Guarantee Mortgage are amazing to work with throughout the whole process. We set a closing date and we closed on that day!!! Stephen and Connie worked tirelessly on all the paperwork that goes into purchasing a home and they were a great help throughout the entire time.

Blake Hutto and Connie Daniels were a pleasure to work with. They were both very thorough and kept in close contact to make sure that everything went smoothly. Promptly answered any questions we had and made sure we were taken care of. I would definitely want to work with them again when purchasing my next home.

Dean and Connie are phenomenal! I literally didnt have to do anything ,they did everything for me. We had a few hiccups in the beginning but they were with me everystep of the way. It was a smooth process and now my kids can enjoy a beautiful home. I will refer everybody there way. If you need a home this is the place to go !

Dean and Connie were awesome! They definitely made the home buying process smooth and effortless, which was especially important when purchasing our first home. I would highly recommend this business!

Purchasing my first home the team here at guarantee made it very easy. Talked me through and explained everything thoroughly. Communication was also great. Do not hesitate to do business with them!

Dean & Connie made this entire process a breeze! Very satisfied.

Guarantee Mortgage offered exceptional service from the moment we stepped into their offices to the moment we closed the deal on our new home. I would recommend this lender to any of my friends. Hands down the best service we got from any lender. Dean Kennemer and Connie Daniel worked hard to get us what we needed in a timely manner. I will not hesitate to do business with them again.

Dean and Connie did an excellent job on getting us into our home. They kept me up to date with any information and answered all of my questions anytime I asked. Glad to do business with them!

Dean and Connie worked so hard and made getting into our new home EASY! They stayed in constant contact with us and kept us informed on everything that was going on and answered all of my questions!
EXCELLENT service!

Prompt, professional, and courteous, Dean, Connie, and everybody in the office made the the whole process easy. I would highly recommend them to anyone that is looking for home loan or refinance.

Dean and his team did an amazing job. Sealed the deal in 30 days. They very informative and answered all my questions and stayed on top of everything. Very impressed.

Me and my Husband used them in the process of buying a house. They did a great job even through this Pandemic

Amazing company! Dean & Connie were so helpful with buying our 1st home, thank y all so much!

These people are the best and helpful. Always able to answer any question I had or concerns. Able to walk you through the whole process step by step.
Stephen is a great guy. And everyone at Guarantee a great.
Definitely recommend to anyone

The best lender experience we have had yet. Stephen and Connie were available for our questions 24/7, even working on Saturdays to help us get the loan for our new home. Emails, phone calls, and texts were answered immediately. Both are very knowledgeable and helpful, wonderful people to work with. Thank you both!!

We chose Guarantee Mortgage because of the great reviews. We were NOT disappointed! It went smooth and was really easy. Dean and staff were super nice and responsive every part of the way. I would use them again for sure.

1st time home buyer and I had an absolutely FAST & STRESS-FREE experience. I highly recommend!

We highly recommend Dean, Connie and his entire team. We were kept updated with the process and Dean always take time to explain/answer all our questions. Thank you Guarantee Mortgage!

Dean and Connie are a great team, they are very knowledgeable, efficient, and especially hard working! They made sure to keep us well informed during our home buying process and even made it possible for us to close early on our home. We highly reccomend Guarantee Mortage!

Dean has been such a huge help. He helped us get in to a house and managed to get us a great deal and worked every day to make sure we got the house that we wanted. I would highly recommend this business to anyone looking to buy a house.

Dean and Connie made this process very easy. They are hands down the best in the business. If you need a lender this is definitely the place to go.

Dean and Connie were a pleasure to work with. This was our first house to purchase. They made sure we understood everything and were always available if needed for any questions we had. I highly recommend them for your next purchase.

Great experience. Dean was able to complete our mortgage approval in only 12 days.

Dean and Connie are by far my best and favorite lender! They have closed several personal homes for me and done an exceptional job. They also close most of my buyers loans when purchasing a home and do it with great professionalism, courtesy and a timely closing. It's great to be able to pick up the phone and reach Dean or Connie or walk in their office and get your questions answered. I highly recommend Guarantee Mortgage.

Buying a home can be very stressful and aggravating, but with Connie and Dean it was painless. Great customer service and very fast turnaround time. I highly recommend using them for all your home buying needs!!!

They are fantastic. Dean and Connie are incredibly friendly, diligent, and extremely hard workers. I felt like they were the driving force for getting our mortgage closed without a hitch.

These days it's hard to find great service but these people helped in every way and made it real easy. Would recommend this company to everyone in the area for sure!

I cannot say enough good things about Guarantee Mortgage. They were without a doubt the best mortgage broker I have ever had the opportunity to interact with. Every request for information I had was handled promptly and accurately. These people care about you and your family, I would absolutely recommend them to anyone seeking a home loan approval to go see them. It doesn't get any better.

-Best Regards

Amazing service, communication and customer service!

Great people to work with. They know how to get things done. Have worked with them for two loans and would definitely use them again.

On a Saturday night 8 weeks ago, my husband and I talked about selling our home of 22 years and getting a smaller home. I went on line and started looking at houses. Tye from Blackshear Realty started a chat with me, at that moment and answered a lot of my questions. He said he would have his Mother, Gaynell Blackshear call me on Sunday. I spoke to Gaynell and provided Employment and Credit information.
She then had Dean from Guarantee Mortgage call us, who advised he had completed a preliminary check and thought he could get us qualified and could issue a Pre-Approval Letter.

We could not believe how fast the process was. We had to e- mail all the required documents to Dean.
When I couldn t figure out how to send documents by computer, Dean would call and walk me through the process.

Gaynell, her Husband Robin, Tye and Lisa along with Dean and Connie are fair, professional and very
experienced in selling and processing mortgage applications . As I sit in my beautiful home, we are so blessed to have been lucky enough to work with this great team.

Joyce Barrs

6-5-2020

We refinanced our home that we bought in 2019 with the help of Dean and Connie.

This time Dean assigned Bryce and Emily to
process our loan. This was during the Pandemic. We had 1 big hiccup but they helped us through it. We closed on 6-4-20.
Great low interest rate.

They are professional and helpful.
My Daughter is getting ready to purchase
her first home and I am sending her to the
Experts at Guarantee Mortgage

5 Stars

Joyce Barrs

Dean and Connie BOTH go above & beyond the normal scope of their job duties to provide ultimate satisfaction for the customer. We were made to feel at home and given the utmost respect during the process. We wouldn't hesitate to recommend them to anyone in the market for a
re-finance or a new mortgage.

Awesome services, very helpful and was available when needed. Would recommend to anyone.

We have used Guarantee Mortgage twice to finance homes. Dean and his team are extremely trustworthy, dependable, highly responsive, and always close on time. I would highly recommend to anyone looking to finance a new home with a great rate and a team that you can trust.

I just refinanced with Guarantee Mortgage. Working with Stephen Owens and Connie Daniels was a great experience! The process was very straight forward, they communicated with me all the time and it was super fast! I would highly recommend them anytime!

We worked with Dean through the majority of the process. He was quick to find answers to all of our issues, making the mortgage process very smooth.

Connie worked with towards the end and through closing and was also very professional and quickly provided answers for all of our issues. We would not hesitate to go to them again if we were to purchase another house.

Thank you Guarantee Mortgage! Both Connie and Dean were very caring and thoughtful throughout our home buying process. I highly recommend Guarantee Mortgage to anyone purchasing a new home!

Dean and Connie were great! They made sure everything was done and on track for our new home. Without them, we would not have made it. I can never thank them enough for everything they did for us.

Everyone at Guarantee Mortgage was super helpful and so nice. We loved working with them!

Dean and his staff at Guarantee Mortgage made buying our dream home so easy!!! Dean went above and beyond even after work hours, taking care of us. He made sure we got everything we wanted!
We appreciate all their hard work.
If you ever need a Lender I Guarantee you won't regret using Guarantee Mortgage!

Connie and Dean were GREAT! They kept us informed and answered all of our questions (with accuracy!). I would recommend them 110%. I will definitely use them again. I am so glad they were referred to us. We used them to initially purchase our home in 2018. UPDATE: We used Connie and Dean to refinance our home in 2019. Once again we received superior service from them. They went above and beyond to help us. I would highly recommend them to anyone.

This was the smoothest and easiest Lender that I ve ever had to deal with. It was a pleasure they were on time with everything and we even were ready to close early. I cannot think Dean and Connie enough for all of their hard work. I ever buy a house and they were still around I will definitely use them again.

Dean and Connie at Guarantee Mortgage were outstanding, professional and always kept us informed of what was going on. They are easy to contact and always gave a fast response. 5 stars all the way for these folks!! I would recommended them for anyone buying a house in SE Texas.

Everyone I dealt with at Guarantee was extremely polite, informative and professional. Dean and Connie helped me every step of the way in my new home purchase. They even helped me find a great insurance company that saved me big $. I will be recommending them to all my friends and family.

I enjoyed the quick response of Dean and his team from the beginning to the end of the loan process. I am looking forward to do more business with them, and would not hesitate to recommend anyone to them.

Acquiring a loan through Guarantee Mortgage was by far the best lending experience we have ever had. All phone calls, emails and questions were thoroughly answered in a timely and professional manner. Dean and Connie were exceptional! We highly recommend GM !

Great people, great help. They make the experience of buying a home Easy and Fun. If you need help understanding anything they will take the time to explain everything to you. Great experience over all. Thank You!!!

We moved from California to Texas last year. We purchased a home in Texas and used Guarentee Mortgage for the mortgage. We recently refinanced to take advantage of lower interest rates and went again to Guarentee Mortgage. In both cases, Dean and Connie were always immediately available to help us. My 5-star rating speaks for itself.

Dean and Connie are the best. This is the second time I have used them they are always there when I have a question and always fast on a response. I have sent many people to them and everyone has had very positive things to say. Very easy and not stressful at all. They are the ones to use for sure!

5 Star company and service! My refinance loan from beginning to end took only two and a half weeks with both, Connie and Dean, doing everything possible to make it as quick and convenient as possible. Thanks again and I truly appreciate all your time and help!

If you are going to go through the process of purchasing a new home, make sure you go through it with Connie & Dean and Emily!! I can't began to tell you how helpful and patient they were with me! Great customer service! Helpful! Helpful! HELPFUL! I really appreciate everything! Thanks & God Bless you all!!

Dean and Connie were excellent to work with. Very knowledgeable and had a lot of patience with us. I would definitely recommend Guarantee Mortgage.

Dean, Connie and Barbara were all very helpful and informative during the whole process. They all did a Great Job. We appreciate them!

Awesome people and work hard for you. Will definitely recommend them to anyone looking for a home mortgage!

We worked with Dean & Connie to purchase our home in East Texas. Although, we were miles away the process was smooth and extremely quick. They responded to questions in a timely manner and communicated with us throughout the process. The went above and beyond to make this process quick and headache free. They understand the importance of customer service!

We had the best service imaginable with our refinance with Guarantee Mortgage Company. We did no cash out and closed in less than 3 weeks! Had documents ready for them, and they ran with it!
Thanks so much to Dean, Connie, Lindsey and the rest of the staff. You went the full mile for sure!
Scott and Laurie

I highly recommend Stephen Owens and Connie. I needed to refi my house in order to get another parties name off. The previous lenders I spoke with never made me feel comfortable about this whole process. I am so glad a friend referred me to Stephen. He was so very helpful during this whole process and made me feel comfortable despite the situation at hand. Stephen actually took the time to explain things when I didn't understand. I appreciate ALL the help from Stephen and Connie as they made this process quick and smooth sailing. Thank you guys so much!!!

Guarantee mortgage did a great job. Blake Hutto was right on top of things every step of the way. He made sure I knew in advance what I needed so I wasn't rushed and always keep me posted when things changed .Both he and everyone in the office were always helpful and available to answer questions. The process was fast and efficient. Thanks for all you did.

Dean and Connie were very helpful in making what can be a stressful event go very smooth. Thank you!

Dean was fantastic and very quick. He explained things clearly and made sure we knew what was happening and when it needed to be done. I also appreciated having access to electronically signing forms for all of our communication needs.