Groupe Goulet Sports franchisé Sports Experts et Atmosphère Review

Fast and courteous service. Received relevant information to guide my choice for my purchases

Their machine for paying credit is malfunctioning. No problem in other shops. But with them 3 X the cards indicate bad nip and then deactivated card whereas it was the good nip. Superb experience;)

Very satisfied with the service I received when purchasing my first alpine ski equipment.

Really a nice store with a selection of incredible items and especially in a well organized display.

wide variety of sports articles, good customer service

This store is super big, all clothes are placed by brand, it's easy to find what you're looking for, there are so many shoe brand choices, courteous staff

I think the specials and promo sales are good, the service against is not give everyone, no sympathy, cold it would seem that we bother them all at the checkout and the fitting room, difficult to have the service lack of employ, except in the department of the boots and shoes on the other hand very good sympathetic service he can even propose to go carry my ithems to the cashier so that I can continue my shopping. BRIEF .... that's it! But for cons I give 4 stars for the divorce of products there are many choices. I love my shopping and I rave what suited me.

Good specials on the biggest part of winter articles on this 7th of March 2019

Don't go here to get your racquet strings done. I came in once to get two racquets done, they didn't do it on time, so I said ok I'll come back next time. They gave me another date and when I showed up only one of them was done. Not professional.

Very good store, I often buy my winter clothes, sport or not. The staff are courteous and helpful and the 2 meter distancing rules are well respected which makes shopping more enjoyable at this time.

It is also a place where I advanced in my wish list and where I got skis and a bicycle recently. I am as satisfied with the quality of my purchases as with the in-store customer experience.

Jeans

Good attention from employees. Good quality products are worth the price.

Good quality of products good choice and excellent customer service.

All our visits summarize these comments:
1. Employees are too busy talking to each other over their weekends to help us pick items.
2. Employees are too busy talking to each other over their weekends to help you pay for our items.

We will shop at another branch, or online in the future. No physical trading benefits are available at this store ...

Sports Experts is the benchmark in quality sporting goods, competition outside the web being weak. Their customer service is so variable at home. There are times when you come across an advisor who is 100% dedicated to customer satisfaction, cheerful, courteous, respectful. Other times when the counselor is obviously tired, tired, not interested in helping in the choice of the client. We can even hear him sigh! Then there are those times when you can come across an advisor between these two extremes, which just happened to me. She helped us choose shorts for my caring son, then directed my son to a fitting room. She was helping another family. I asked her to see a t-shirt but she did not answer me, I asked her louder thinking that she had not heard me because she did not turn her head towards me. In a dry tone and without even looking at me, she replied that she was helping other clients.
I was without words because this attitude did not resemble that of the beginning. Wow. It made me cold and I didn't want her help anymore.
It's a little stressful because from one time to the next, you never know who you're going to come across.

Nice shopping with good service from dedicated employees at this store.

Perfect relationship with the client and very professional. A smiling and pleasant team! No complaints

Jonathan V was a super helpful, knowledge of products, courteous friendly and gave great suggestions.

Again items with the mention available and in stock in the selected stores then you are told that the items are no longer on the floor. So available and in stock but you can't buy it ???. Have noticed that sports expert is part of the Canadian Tire entity. If they took their inventory management system the customer will not be at an advantage if he shows up in the store. Good luck to the customers. I abandoned Canadian Tire so logical continuation never again Sports Experts

Disappointing but many choices for all sports items

Beautiful shop. Well located in the shopping center.
Always staff for questions.
Quality in materials

Bad service, the way the manager talks to customers, he does not care to take a customer. I do not recomend this store.

Great store. Merchandise is really neat. It is very easy to find what you want. They have everything. The only issue was that the cashier did not speak any English.

Good choice of shoes but I found that the fang sandals were expensive

Very well equipped store. Many diffent sections and divisions. Big assortment of fitness and sport clothing, as well as accessories. Polite nevertheless professional staff. Very well domonstrated special and promotions. Will definitely recommend to family and friends.

I bought roller skates for my daughter the young saleswoman was very nice very good service thank you !!

Excellent after sales service received from Cyril. Too often we read negative opinions because people are frustrated and not enough when, on the contrary, a store, a brand or an employee excels. And it is not fair in More

Beautiful and big store. He takes advantage of the large parking galleries Anjou. Wide variety of products

Amazing service, very noligable people there. I will be going back

That's good, there is always what is advertised in the flyer, the store is in order. Nothing exceptional in the service but ok.

Disappointed that such a large store didn't have squash balls for sale?

I have been to buy and learn about cross country skiing.
Gabriel, advised me very professionally and I recommend him to everyone for info.
I was very satisfied!

Always find what you are looking for and good customer service

Limited choice, especially when it comes to the colors of the men's training pants.

Deplorable ... outdated website. COVID-19 has a broad back. I pity the employees who have to justify the incompetence of their managers.

Again great and helpful staff , but not much for seniors.

Fewer services, you have to run everywhere to find advice

I found the customer service a bit lukewarm. Luckily I found what I wanted as I had seen it online.

Went to find a pair of shoes that their website told me they should have on display. Arrived there and they let me know they don't source that brand. Call beforehand if you need something specific

Very good customer service from Gabriel, good advice and a smile

Expensive but very good quality. Never regret to buy in this place.

I bought many items in this shop. Good choice, especially since it is paired with an Atmosphere store (same owner). Never had a problem with customer service, they always agreed to take back or exchange items bought by mistake (too big or too small, etc.), etc. I will remain faithful to them for a long time.

Service at checkout is very unpolite. The girls didn't even say hello.
On the other hand, the service at the store was correct. Good choice of products.

Lots of choice and everything at a very competitive price

Good shops, good location, vast choice of products nothing else to say.

It's spring and it's coming out at Sports Experts. Stunning pastel colors. It is necessary to go now for the choice as for the sizes. Good shopping!

Rockland expert sports. Closed. Bike repair service lack of professionalism. Pose an inner tube improperly. For someone new to life and not having time to take care of.

Super Service. Thanks Brian.
I had a problem with heated ski gloves that I bought at the Sports Experts in Anjou. I asked the person in charge of after sales service. In the space of a few minutes, I explained to Brian the problem with the gloves, he kindly asked me for my proof of purchase and in a few minutes, he exchanged the gloves for a new pair. Wow! what service

Real scammers, I bought Columbia boots for $ 150, supposed to be waterproof and cold resistant. My socks are wet as soon as I put one foot in the snow, and my feet freeze ... Because of that I have to put on sneakers in the middle of winter, pcq the boots budget is already consumed pr this year!

Sometimes you have to wait quite a bit before having service, but the employees are generally helpful and competent. The guy who used me for the cross-country skis really knew that very well.

I waited 30 minutes for the glasses sector manager ... In the end, I left the store without buying the glasses I wanted.

There are bcq choices and the best quality but it's expensive