Gregg Young Chevrolet Review

Sam was very helpful. It was a quick and easy experience.

My vehicle is very nice but its so hard for anyone to call you back let alone trying to get ahold of someone in particular! I have questions about my loan and a service shifter keeps flashing on my dash but no one can call me back to tell me what's going on! Its very frustrating!

I was interested in purchasing a vehicle, and after many attempts of taking to someone I finally got ahold of an actual person. There was not much stock in our home state so we are now looking out of state to purchase our vehicle. We come to find out that these people are only selling vehicles to local customers because of limited stock . Do they realize how ridiculous that sounds??? They are literally turning away sales. Anyways, thanks for letting me know. I can take my $45 thousand cash somewhere else.

Dealership is a joke. Doesn't know how to treat a customer with recpect. Would never step foot in this dealership again. Shocked they have stayed in business this long.

Service department is excellent! Very helpful-answered all our questions and kept us in the loop on the status of repairs. Thank you for ensuring both of our trips to your service department ran smoothly! Highly recommend.

Pat solved my problem! He really listened, and fixed it. Thank you!!!

I went to Gregg Young back in July in desperate need of a truck to move across country with. I was in the process of rebuilding my credit and was having problems getting approved. I found the truck I wanted and they were able to get me approved. They would not budge on the price because they knew I didn't have any other options. I ended up paying way too much, which was my own fault. However, I brought it back the next day because the breaks were not very responsive. They looked at it and said it was fine, just how the truck was made. I went to make my move and almost got into an accident because the breaks went out on the interstate. The tires were completely bald and I had to replace them as well, something they refused to do. I then last month had to replace the front hubs, all things they said they looked at. So when all is said and done 5 months later I am out over $2,000 in repairs and owe thousands more than my truck is worth. The salesman and business manager were pushy and they took advantage of my situation because they knew I didn't have any other choice and was about to leave the state. So thanks Gregg Young for risking my life and putting me in a worse financial situation than I was before.

I did contact the manager below and have heard nothing back. So my assumption would be that it was posted to make them look better. They don't care, they sold a car and made a huge profit. Do not buy from them unless you don't mind the typical pushy car salesman experience.

They were very helpful and even offered me a cup of coffee!

Very friendly and knowledgeable. Steve Nick found me exactly the truck I wanted even with the current short supply of vehicles. Everyone at Greg Young Chevrolet was very accommodating and took great care of us. We will be back to see them when it is time for our next vehicle.

Josh Stahr as well as the rest of the crew at Gregg Young Chevrolet handled everything very professionally with a lot of patience and got me taken care of very well!

My experience at Greg Young Chevrolet was a pleasure. I felt like I was with brothers. Wonderful staff. I'd recommend Deiby Loaiza and Drake Menuis. Wonderful, marvelous and respectful.

Very easy and simple car buying process. Thank you to the professionals at GY including Tyler our salesperson. Very knowledgeable across the board and understood our limitations financially and was respectful of our time.

Alan always makes the buying process super easy. Great service as always!!!

Everything has been going well and that is a good thing.

I had a terrible experience with the service department at Gregg Young Chevrolet. Here are the reasons why:

1) I went on Tuesday, May 14th for an oil change using the 'Quick Service". For an oil change and a tire patch (more on that below), I was there for almost 4 HOURS. Other customers were coming and going by the time my car was done.
2) After almost 4 hours I went to go look for someone and they noticed me and took me to my car. They offered to wash my car, but after 4 HOURS of being there, I went to my car and the car was not washed and the plastic was still on the seat of the car.
3) One of my tires were low and they said they could patch it for $20-something dollars, and I decided to do it to delay the purchase of brand new tires. Well, the next day after the my oil change, I go to my car and my tire pressure is down to 8 psi. And I needed to make repeated stops to put in air in said tire.
4) Somehow the sensors on my tires are now messed up. They did rotate my tires, but for some reason the tire that is low is the back passenger side, but the sensor on my dashboard says that it is the passenger front side.
5) I know that I had a headlight out on my car. I was planning on replacing it on my own, so there was no need for them to change it, but when I get the full report back from all of the checks that are 'done', my lights were marked green and nothing needed to be done. Did they even check the headlights? What else did they check and not check in the 4 HOURS.

Trent went above and beyond when my vehicle was in. He was polite and contacted me whenever there was a change in status. Thank you!

Got my service done quickly and even washed a vaccumed the car

They are really great. They have a kids area with toys in the waiting room, a diner so you can purchase food for the kiddos to snack while you wait, and dum dums for the kiddos at reception- basically they understand that sometimes parents have to bring their littles in while they shop or do repairs on their vehicles, and they are prepared in advance to make the experiences as a whole less stressful. We have bought 2 cars with them in 2017, and will only go to them after their competitor W******** in the Omaha area didn't come up to par.

Jeff Sturgeon was a great help the day we purchased our vehicle. I highly recommend him if you're in the market for a new/used vehicle. In the end the entire staff was great to work with.

I appreciated the kind, good & fast service by Trent & the service department. Also thanks to Ed Zachary for all of his information. Plan to be back. Delores

Great experience at Gregg Young! The staff was very professional and courteous. My sales person Sam was the best! Highly recommended Gregg Young for your next car buying experience!

In May 2019, I purchased a car from Gregg Young Chevrolet via salesman Dominico Catania. It was my first purchase in Nebraska and I was not aware of how registration fees and taxes work. I was concerned I would not be able to pay the registration fee. The new car purchase was out of necessity as our paid off car had been totalled in a wreck the day before. Dominico advised me that there was a way to extend the 30 day registration window by paying about a $20 fee. He said this would be available to renew 2 times after the 30 days. I trusted his knowledge as he said he had been in car sales for over 10 years. I knew I would need more time to pay the registration and taxes because I was adding a new expense. My wife was with me and we both asked him about the registration and taxes at least 3-4 times. He stated the same. When I called the DMV for an extension they said no such thing existed. I was furious as I was lied to and misled so Dominico and Gregg Young could make the sale. The reality is, if I had been told told the registration and taxes would be in 30 days no matter what, the purchase of the car would have had to wait a little longer.

In addition, when I brought the new car back to the dealership the next day because they did not clean it or fill it with gas, they crashed it. The dealership said they would not report it and just fix it back to new. I fought against this although they insisted they would fix it back to new. They eventually gave me a new car and not the crashed one. I would speculate they fixed the crashed car and are selling it to a different consumer as "new" when it is not. I've bought several new cars in the past and it's always difficult dealing with the purchase - it takes time and negotiation. But this was by far the worst experience. Being lied to, then trying to be scammed into taking home a crashed car, then finding out the salesman lied again. Even if you're in a desperate situation, I encourage you to stay away from this dealership.

Great sales experience and even better follow up after the sale.

This dealership is laughable to say the least. Terrible doesn t do justice to the service this place provides. They will lie and lie to steal your money. Also be cautious of the overall review they have. They had the audacity to pressure me into giving them 5 stars after the disrespectful and dishonest way they treated me the entire time. The service dude pleaded if I don t get my 5 star review it looks really bad on me and I ll get in trouble. Wah wah wah should of thought about that before the pathetic excuse of customer service y all provided keep friends and family away

Okay this is Pauline Missy Dodson, don't know why it shows up dog training Dodson. LOL.
Okay Dave my sales rep was awesome, he was patient, kind and very helpful. He made sure I knew how to operate all the cool features in my 2020 Sonic. Finance department worked hard for me to get me the vehicle I needed. Drake was very kind and explained things so a person like me could understand, and that to me was most important.and he didn't pressure me into things I did not need or want. I also found him to be a fellow gamer, which was cool.

Very pleased with the service at Gregg Young Chevrolet. Always prompt and courteous. I happily recommend and will continue to give them my business.

Chelsea from service was awful. I came in to get my air sensor fixed and she claimed all I needed was an oil change and they did an oil change when I didn t come in for one then called to tell me the oil change wasn t what I needed. Like!?!??! I came in for a sensor and you did an oil change.
Other than my awful experience with her being disrespectful and having nothing but attitude, Austin was fantastic. He helped accommodate everything that I actually needed and even had my car delivered to me! If you ever need something fixed with your car I definitely recommend going to him!

Helpful, knowledgeable, speedy, could not ask for better customer service, they really go out of their way. A+

Bought my SUV from them. I got to get my oil changes.

This is my second car from Gregg young and I couldn't be any happier I boosted my credit in months after the first car enough to were I came up to get my second and I ended up with my camero i always wanted one since I was real young and I want to say to my family Gregg Young thank u for making my dreams come true and for helping me to achieve my credit score to do so thank u

I was treated like a King when I bought my car! Paul Kern, K.T. and Jason were just super to work with. Missy Parker was also very efficient in handling my calls and coordinating the necessary logistics.
Thank you for such a wonderful experience!

They were so helpful and accommodating! They got me right in for my appointment and got me right out. I believe I was only there for 40 minutes. And when Jack took me outside to my car, they had washed my car! I was very impressed! Will definitely be returning!

I recently traded in my Hyundai Sonata and purchased a 2017 Chevy Equinox from Gregg Young and I can t say enough nice things about them. Cameron and Wes made the expectedly difficult process seamless and easy. As a young woman, I did not feel taken advantage of which is usually the case at dealerships. They helped me through the entire process and left no question unanswered. I ve had some bad experiences with dealerships in the past and im glad to have found a place I can be a life time client of and know I m always in good hands!!

Absolutely fantastic service as always!! Make sure you check out the Corvette Cafe.

I really enjoyed my experience at Gregg Young. I have been to several dealerships in the past I felt at ease as soon as Joe Roberts offered to help us. He was polite, personable and real. He gave us great service while making sure we stayed relaxed. Someone give Joe Roberts a raise so he can spend some time with his wife. Working two jobs has to be tuff, he deserves a bonus, a raise and some paid vacation. I cant imagine working two jobs like this man and keep that smile. Maybe he needs employee of the month just saying.

We bought a fairly new Tahoe from this dealership and they told us it was GM certified and had been through multiple inspections. They called us 3 weeks after we had purchased the vehicle to tell us it had been in an accident but if we wanted to keep it they would give us $500. We then looked up the car fax ourselves and found it had structural damage in the accident as well as damage to the front back and hood of the vehicle. We told them we would bring it back and take our old vehicle back. They had already sold our vehicle so now we have no vehicle and they did pay us for the difference of our loan and the amount of vehicle was worth but not a cent more. We live 3 hours away so we had to spend another day make another trip and are now starting the buying process over. I would not recommend this dealership.

Great place to look at new and used cars and trucks and then buy one

Fast and friendly service. Trent, in service, is always amazing and seems to be always working

Thanks Josh for getting our vehicle taken care of! Our leak was covered under warranty!

I couldn't be happier with the work that was done and the individual I worked with Seth, was great!

Not a good experience felt as if the salesman didn't hear what I was saying and they were just trying to make a sale!

This was my first purchase with Gregg Young. It was a great experience! Our salesman Cody was wonderful. We will definitely purchase from them in the future.

My car is running fabulously Trent did a great job explaining everything I couldn't be happier!

We have purchased two vehicles this year from Gregg Young Chevrolet, They are 5 star for their professionalism. Carlos and Austin were awesome to work with, along with Jason R and Bret to put our deals together and accessorize our 2013 Suburban LTZ and our 2013 Avalanche LTZ Black Diamond Edition. Everyone in the service department has been awesome, especially Joshua S who discounts my hand wash and John C, and all the others who have helped. ***** ALL THE WAY!

Overall great experience and Deiby worked very hard to make sure I got everything I needed with my vehicle. Would gladly purchase another vehicle from them again.

They got me the Truck I request in the timeframe I requested with no surprises, couldn t have asked for anything more.

Trent in the service center was very friendly and my car tire was fixed within 15 minutes of me arriving. I honestly couldn t believe how quick and efficient the team was.

Horrible place to work most employees will be under the influence don t check filters don t do majority of the inspection very bad place to take a vehicle not to mention they wreck your car when you leave it there and don t inform customers

We called ahead to test drive a vehicle, drove 40 minutes to go see it, then the salesman decided right before we got there to have it cleaned making us wait an additional 20 minutes. When we asked to test drive a different vehicle after deciding we wanted to see something comparable he not only tried to dissuade us, he got aggressive. Did NOT like the service and will be going elsewhere...

First time car buyer I contacted Grey Young and they were just amazing. I was able to get in a new car with no problem. Very friendly staff I would definitely refer them to anyone.

Fixed my Impala that was on warranty yet, they communicated well, but bottom line, fixed the problem. The lady I worked with was was professional.

Bought a 2014 Chevrolet Malibu at the end of July. Absolutely love it!! Roy Wood was our salesman and went out of his way to find the exact car we wanted. Roy was very enthusiastic and knowledgeable about the car line. Great group to work with.

My first experience with Gregg Young Chevrolet was awesome!!
From the first coming through the door, I was treated so wonderful..
They were able to assist me with all my needs in purchasing a vehicle.
I want to thank everyone for all your professional and courteous assistance!
They also bought my lunch at their corvette cafe.. The service was very professional and friendly. The food was excellent..

Great dealership, our sales associate KT has upheld the service after the sale. He contacts us on regular intervals, just to make sure that we are happy. Service department does a great job of getting you in and out promptly.

The staff was very friendly and curious. I would highly recommend Gregg Young to everyone. Thanks for being very helpful.

I would like to give a huge thank you to Gregg Young Chevrolet and the wonderful people who helped me make my trade-in possible! I brought in my 2014 GMC Terrain and traded it for a brand new 2020 Chevy Equinox. I love it. Tyler Taute made the process easy, comfortable and fun! Jeff Anderson was very up front and also made the process fun and easy! & a very special thanks to Ed Zachary for overseeing the entire process and making sure I was taken care of! I was there for maybe 2 or so hours and left in my brand new 2020 Equinox. You are in great hands when you choose Gregg Young Chevrolet!

Everyone I interacted with was friendly and helpful. They went out of their way to get me a loaner car since the repair was going to take longer than I expected. I was definitely thrilled that I purchased the extended warranty plan they offered when I purchased the vehicle because it has saved us over $1000 so far.

We had to get a new car for our family this past weekend. I have worked with Gregg Young in the past for a vehicle and decided to go back again. The main reason was the sales guy we worked with the first time. Keith Simpson (aka KT) is one of the most personable and honest people I've ever met. He is very easy to work with and always exceeded my expectations. The rest of the staff were also just as easy to work with and were never pressuring us to buy. I would recommend Gregg Young to anyone. Remember to ask for KT!

Brad V in service does a fantastic job. He told me what was needed to be done and made recommendations in a way that was easy to understand but not condescending. I ll keep coming back!

Lying cheating- taking advantage of an 80 year old woman- you people are disgusting!

Service technician Trent was very professional and great customer service!

Josh Stahr did an outstanding job helping me with a tire problem I had with my 2013 Silverado. He went above and beyond. Thanks Doug Dell

Great service! Trent was able to diagnose my car quickly and even had it done within a few hours that same day without an appointment. Definitely recommend!

Joshua was absolutely amazing. His costumer service skills are over the top. He had so much patience with me, answering any and all questions I had and walked me through what was going on with my car. He went out of his way to resolve the many issues I had with my vehical and the entire situation. Defiantly would recommend him to anyone needing assistance with car issues.

Appointment was right on time and they were very efficient

From initial contact to driving off the lot was not only easy, but enjoyable and car sales pressure free. The only thing Paul Kern wanted was for us to be happy with the purchase. Which we are. Great experience. Great sales staff. Great dealer.

I was only passing through town on my way to a new duty station and they got me in to do an oil change and tire rotation very quickly, and was attended to promptly and professionally. Not to mention the little cafe in there, I highly recommend the patty melt while you wait for your vehicle. If i lived there I'd use it exclusively.

Service Department has always treated me exceptionally well.

Had an awesome experience working with Brian Sharp and Brian DeLoach at Gregg Young Chevrolet ordering and leasing a new 2017 Chevy Volt! I had been anxiously awaiting the new generation of the Volt to come out ever since turning in my 2012, and they were great keeping me up to date, making sure that everything went smoothly, and were a pleasure to work with! At delivery, Brian Sharp made the process enjoyable and fun, and he was on the ball with the walkthrough and answering questions about the car! And, from my experiences with GY Chevy over the years, they also have a wonderful service department, and I gladly recommend GY Chevy to all of my friends and family!

Service department:
They vacuum and wash your car, some of the time.
Dealership:
Not the most knowledgeable and very pushy salesmen. If you spend 3 hours negotiating you will typically get about 2-5k off the sticker price. Watch them closely so they don't add extra expenses to your purchase.

What do you expect from a dealership? Just bring lube so it's not as painful.

Let me say that I do all my service with Gregg Young and have had good experiences in the past. Recently my well-cared for pickup has had a few small things start to act up such as a heated seat not working or the adjustable seat not working. When I went in for my last oil change I asked them to just take a quick peek at it and see if it was anything major. When I went to sign a service estimate the bill was 175 bucks. I asked why it was so expensive. The service advisor told me they had $130 dollar diagnostic fee. I realize that it takes time to diagnose something and I'm not expecting them to do it for free but $130 is a bit extreme. The seat may be a simple fix that may only take 15 minutes to figure out. Should I chose not to fix it I then spent 130 dollars for something that took 15 minutes to look at. Last time I took my wife's car in there for a oil change/tire rotation/ and alignment they informed me that I no longer had the lifetime alignments that I had purchased. I was told their service tech under quoted me and as a result I didn't truly have lifetime alignment. I eventually got the service manager to agree to align my car after the fact. It never used to be this way there and I don't know what's changed but I'm going to be taking my service elsewhere in the future.

Went in to get a tire patched, I had a nail in it. The service dept was phenomenal and went above and beyond to get me back on the road.

Don't ever sell your car here! There are signs everywhere that they buy cars buy do you a favor and just go to Carmax

I just bought a Chevy Malibu from Gregg Young and it was a truly great experience. Mike was so helpful in explaining everything about the car and what I could expect. And Brandon was incredibly patient and understanding in helping me with all my financing options. Not only did he explain everything well, but he really listened to what I had to say and ensured that I was totally happy. Gregg Young Chevy is awesome! They made buying a car a good experience. And I love my Malibu!

Great customer service. They had us in and out exactly as they said they would

Well this was an up and down experience. To start it was very pleasant. The floor salesman was very good to work with then we went into the finance room. This is where things started getting fishy . So i get in and he starts doing his thing and no big deal but when he tells me what interst rate i have been given and i have a creadit score of 841 it doesnt add up . I know i have a good score before i go into this purchase and am just beside myself but i just figure i will refinance with my bank no big deal . So in this process we ask for a copy of the credit report they got . When i got home and eventually read the small print ( shame on me for not doing it there ) it actually says i didnt pass finace and the reasons explaing why made no since like to much extended credit, to much debt to income.... things that i dont actually have issues with . So i called and got a credit report for the same places they pulled my credit from and none of such was on it. After doing some reasearch i found out that some places do this kind of scam to make you think your credit isnt that good so they can jack up your interest rate making you think thats the best they can do . I still have both copys of my "report " and would love a chance for them to come up with an excuse on what happened . Also they want you to fill out a survey that they stress how you have to fill it out so they get a percect score and i didnt do it right away because they still hadn't finished fulfilling everything they had promised and at that point there entire demeanor changed and stopped being nice and still did not do what they said . Unfortunately i really dont like to bag on people and processes but i think people should know about the credit scam .Also when they did put my accesseories on the truck they were sippose to clean the truck and wash it there is still a film on the truck from when it was one of there courtesy vehicles. Its clear as day they did not care about doing the right thing . The rep didnt even show me what they did she walked out the front door handed me the key and said theres your truck . Thats customer service at its finest.

I waited, because I opted to wait, but it did not take too long to get my car repaired, and it took them less than an hour to diagnose it. Good and polite customer service!

This visit took over 2 hours. Usually takes about an hour. Used to get complimentary car washes and vacuuming. It wasn't even offered.
It seems that their prices keep going up while their services are going down.

Anthony in parts is rude, Never emailed us back. Then called us and cussed out screamed at us.

Got my service done with Trent and have done quick Lube Service before with Jack. These two are class acts and great examples of true professionals! Highly recommended

Excellent service department. Mark was prompt, professional, and got me in and out quickly. They also have a great space to work/hang out while you wait, so I never feel like I'm wasting my time there.

Bob Troutner helped me find the perfect truck for my needs

Go see Mark Adams for your next car!! He has been so helpful and kind to work with. Even if you don t live in Norwalk definitely make the drive to Gregg Young Chevrolet.

Service was great but did not wash my truck this time