3 years ago
I am revising my previous review. After the previo...
I am revising my previous review. After the previous delight, we decided to stay here again this year. They made a restructuring, but it cannot be said that it got better. It is now impossible to drive up to the entrance by car - apparently because of this no one noticed us as we arrived. They don't see anyone now.
Claiming to be a 5-star exclusive, the service hasn't really improved. Unlike last time, we got a seeview room with windows on the utility yard. It turns out there is one. So the builders begin to prepare in the morning, and not only are they talking loudly, but also, then their cart will fall with a crash, then they begin to knead the cement. Those. do not open windows. In the room, instead of the smell of the sea breeze, the smell of cement and building mixtures. At lunchtime, a circular saw works under the windows.
Some renovations are underway in the left wing of the hotel, and starting from 08:00 in the morning something is not to be said, which is very loud, but persistently and without ceasing they hammer right up to 15:00, although in the country at lunchtime there is an officially approved fiesta and fines are provided for noisy work. It's strange that they give such numbers to their privileged clients. What do they do with the rest? It is naturally impossible to relax in the room at lunchtime in such an environment, because in half an hour the head from this knock begins to ache.
But we must pay tribute that after the complaint we were able to find another number, and either as compensation for our patience, or because the reception was called from the presidential administration to find out how we were accommodated - in the end we were resettled into a luxurious two-room suite. The difference between regular and luxury accommodation is, of course, enormous.
Although the curtains in the bathrooms after reconstruction have been removed and now a third of the bathtub has a glass partition that does not open and does not move, the decision is clearly not rational. Because of this, after a shower, the entire floor is flooded with water. such a partition is clearly not enough to protect against splashes. In addition, now, in order to get a shower and wash your ass after the toilet, you have to climb into the bath completely, because in a five-star exclusive hotel, oddly enough, a bidet is not provided.
It would be better to fix the doors and the door handles instead. they creak so that when you go to the toilet at night, even the neighbors hear about it.
Probably the person responsible for making decisions on the maintenance of the rooms needs to live in them himself, in order to better imagine what it will be like for those who know what five-star hotels are.
Drinking water, as it was not, and is not - but now they also stopped wearing it on the beach.
Printed materials with a description of what is included in the cost of living, and what needs to be purchased separately and for how much did not appear. The hotel's comment is clearly not about that. managers continue to hand-record these notes on the booklet.
After the reconstruction, the fitness room was moved and the entrance was made from the street. Now, when it rains in the fitness room, you already come wet.
The dinners leave a lot to be desired, but the breakfasts and dinners are wonderful.
Wi-Fi fixed - special thanks for that.
People smoke everywhere on the beach - it's some kind of horror. Due to the fact that the beach is compact, even if one person smokes, everyone will stink. It is, of course, strange that smokers do not understand how much suffering they cause to others, but I would like the hotel to somehow regulate this.
There is some trouble with drinking water - if there is dry forest at two in the morning, then there is simply nowhere to take it. Even guest houses have coolers.
In general, this hotel, in its place and many other qualities, continues to be our favorite, therefore we would very much like these shortcomings to be corrected.