Grand Portage Lodge & Casino

Grand Portage Lodge & Casino Review

Reviews 372
3.9
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S
4 years ago

Really nicely updated. Wonderful beds and pillows ...

Really nicely updated. Wonderful beds and pillows were perfect. The reason for the 4 star rating is because we couldnt open the windows in the room even a crack. Would of loved to have the fresh air coming through the window at night.

R
4 years ago

Being on a reservation there is smoking pretty muc...

Being on a reservation there is smoking pretty much everywhere with the exception of the dining hall. Also the food was not up to typical casino quality. It was ok but nothing to right home about.

S
4 years ago

Worst dinner service I've ever experienced. Waited...

Worst dinner service I've ever experienced. Waited over an hour for our meal. Waitresses never checked back for additional drinks. Even the appetizers took forever. Wound up spending over two hours at the table. The excuse was the menu was new for the kitchen staff! Complained to the front desk and only got an "I'm sorry about that. I'll tell someone." Really? Will not be going back.

c
4 years ago

Found

S
4 years ago

Absolutely fantastic place to stay! I was impresse...

Absolutely fantastic place to stay! I was impressed with the renovations the hotel made over the last couple years. We stayed in a non smoking room and I was very happy that it had no smoke smell at all. You always run the risk of the smoke stench permeating the entire building, but it definitely did not in this case. I d give the pillows a one star rating. My advice would be to bring your own pillows. Other than that, the room was clean, the bedding was neat, the bathroom was well equipped and the staff was friendly. We had breakfast the next morning at the restaurant and both my husband and I were pleased with the service and food. The pancakes are HUGE and tasty. The parking lot is large enough to accommodate large vehicles with trailers too. We didn t go into the casino at all. I d definitely stay here again and invite friends to join us. Nice job, Grand Portage Lodge and Casino!

M
4 years ago

I was there a long time ago me and my friend drive...

I was there a long time ago me and my friend drive a Boston truck I stayed over night and waiting for my friend to come back from Canada at the time they didn't band smoking yet maybe it is the same if it is still a native reservation

J
4 years ago

Small casino but nice mix of slots. Only two table...

Small casino but nice mix of slots. Only two tables of blackjack the Saturday we were there. No waitresses. Had to go to bar to get beer, then return. Service was poor overall. Restaurant food was ok. Reserved one room and was given another with different amenities. Paint peeling a little in our room. This place is ok for where it is but I wouldn't make a special trip.

S
4 years ago

The casino is under construction and a lot of area...

The casino is under construction and a lot of areas are displaced. Some of the management staff are incredibly rude. I was once told that my take out order that was made wrong was MY fault and that I should check it before leaving the restaurant. What?

A
4 years ago

Well on a Sunday pretty quiet around the hotel/ ca...

Well on a Sunday pretty quiet around the hotel/ casino..... lady front desk was super! We ll check in and found out pool , gym, deli all was closed due to Covid-19, which they could have mentioned when I booked. Nothing stated online that I saw. Then in our room had dirty socks , and mask on the floor/ under the bed. So apparently they don t look under the bed skirt to vacuum. Then we ordered food from restaurant no one stays at front to help you, then when got back to room they never gave ketchup with our fries, went back down & girl at front was leaning against the wall asleep!

K
4 years ago

Got there to check in on the 14th of July the room...

Got there to check in on the 14th of July the room we were suppose to get was dirty never cleaned. They had us go to another room that one was not lake view and I bed it was also dirty. They told us they could clean it as there was no other room. So we waited an hr this was at 830 pm. They told us we were going to get comp breakfast never happened and free play in the casino nothing. I did find bag of chips under bed even after they cleaned it. I would never recommend this place to any of my friends. Even though we have the COVID it should have been cleaned.

T
4 years ago

Great new Reno's. Hotel and casino is very nice. R...

Great new Reno's. Hotel and casino is very nice. Rooms are good but not amazing. Nice views. Great kids play ground but they have to do something about the geese. Its absolutely disgusting how much goose feeces there is. The entire grounds infront of the hotel facing the lake is plastered with geese and geese feeces. It ruins what could be a great experience. There are very humane and proper ways to deal with this issue. This is a deal breaker for returning. Its too bad an issue that is easy to deal with isn't taken care of.

L
4 years ago

Nice and clean good food. The only disappointment ...

Nice and clean good food. The only disappointment was the price of the room. We called ahead and had two quotes. One for veteran.$130 to 89 dollars a night. If you want the discount all four of us should have stayed in one room. When we went to check out we were charged full price even when we held the rooms with a credit card owned by the veteran. Bottom line is if you don't gamble or charge things to your room no discount. PREFERRED MEMBERS ONLY.
We will not stay here again. As we travel by it more than 6 times a year.

G
4 years ago

Difficult and slow check-in with reservations. Wai...

Difficult and slow check-in with reservations. Waited over 45 minutes with 2 check ins ahead of us. Beautiful campus and view from room towards lake. Sugned up for players club but they had no cords so forgot card twice and laft behind the 3rd time. Bar was closed when there so drinks served from a small doorway area on floor.

S
4 years ago

It's the closest casino nearest the Canada-U.S.A. ...

It's the closest casino nearest the Canada-U.S.A. border northwards... just like the one closest to the Windsor-Detroit border southwards. Accesible. Not really as appealing as all other casinos in Minnesota or those in adjacent states.

V
4 years ago

Not as good as it use to be silver members demoted...

Not as good as it use to be silver members demoted to bronze so to don't get your bday rate anymore food in restaurant was a let down tried going a few times after my birthday and it's just not the same had way more fun before the remodel. I use to love going every weekend now when I'm asked I'd rather stay here.

D
4 years ago

The room was decent, nothing to complain about. Th...

The room was decent, nothing to complain about. They took great precautions with COVID which was nice, but don't understand why they couldn't leave toiletries in the room due to those precautions. The restaurant had great food and was reasonably priced.

G
4 years ago

Me and my wife stayed there a night during Valenti...

Me and my wife stayed there a night during Valentine's Day and we had a really great time. Other then the restaurant being very busy and understaffed that night it was a nice winter getaway and we will be staying there again.

l
4 years ago

Newly renovated rooms were beautiful. Services wer...

Newly renovated rooms were beautiful. Services were great, very accommodating for a surprise party. The party room was very clean, loved that you can bring your own food. Highly recommend to anyone to give them a go!

S
4 years ago

Rosemarie is a few marbles short. She's referring ...

Rosemarie is a few marbles short. She's referring to the town, Grand Portage, which Google did "get right." This, of course, is referring to the geographical marker for Grand Portage. Edit 2/14/2018 it now seems Google has renamed this marker the Grand Portage Clinic.

Grand Portage Lodge & Casino

Grand Portage Lodge & Casino

3.9