Grand Mercure Oriental Ginza Shenzhen by Accor

Grand Mercure Oriental Ginza Shenzhen by Accor Reviews

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4.2
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Unfortunately, I did not taste the recommended qui...

Unfortunately, I did not taste the recommended quicksand bag, only the impression of the dish. Less cold food. The amount of hot vegetables is high and the taste is ok. To be honest, I didn't eat Hong Kong-style flavors, except roast suckling pigs and oysters. The impression of other dishes is not deep. After reading the reviews, most of them are eating tea. It can only be said that the praise should be hoped for the next afternoon tea.

It took 30 minutes to book a stay. That's enough!

It took 30 minutes to book a stay. That's enough!
I didn't expect to check if I had two rooms when I checked out. I was also asked to pay for the living expenses. What kind of hotel is it?

The overall room facilities are old, such as the s...

The overall room facilities are old, such as the sound of the bathroom pumping facilities is very loud, the bathroom also uses a rubber shower curtain, not a shower screen. However, the hotel has begun to renovate some of its facilities. On the day of the check-in, it was just Christmas Eve, and the hotel also arranged a Christmas song in the lobby.

[January 2018, business trip for 3 nights] Orienta...

[January 2018, business trip for 3 nights] Oriental Ginza Hotel is located next to Zhuzilin subway station, convenient transportation. The equipment in the room is a bit old, and sometimes the bathroom hose will make noise at night. But overall, the cleaning was clean and the service was very good. The hotel's overall facilities are perfect, the breakfast on the first floor is full of delicious food, the 25th floor has a quieter Japanese teppanyaki restaurant and executive lounge, suitable for business negotiations, and the gym facilities on the fifth floor are perfect, as well as beauty salons and body. Massage center. The laundry service returned by the shirt on the same day is also very convenient for business travelers.

Breakfast is delicious because it is Mercure. And ...

Breakfast is delicious because it is Mercure. And since VPN is set up for the entire hotel, it is the same internet environment as in Japan. You can go to Hong Kong by subway immediately. There are places to eat right after walking.

So big

Factory!

Factory!
Hotel to avoid. Too crowded, long wait for check-out, lack of room for breakfast, 5min to get on a lift.
Rooms are standard, classic.
That's not interesting.

extremely rude and unfriendly settlement for peopl...

extremely rude and unfriendly settlement for people who has been evacuated from the fire accident last month. My family and I has to wait in the rain for 5 hours without anything help. The solution they give me is that they ask me to arrange a hotel for my own cost. Whada HELL!

The room is very large and clean so you can spend ...

The room is very large and clean so you can spend your time comfortably.

Amenity and breakfast are normal.

It is convenient because there are convenience stores and supermarkets behind the hotel.

Even in the early morning, taxis come frequently so you can get on without stress.

It's a pity that there is a charge on the premises even for a shuttle car.
Also, I often wait a long time at check-in to see if the work efficiency of the front staff is not good.

good customer service

good customer service
need a bit of improvement on check in and checkout speed

The hotel room and bathroom are quite clean, the b...

The hotel room and bathroom are quite clean, the bed is very comfortable, but the dining is obviously not as standard. The underground restaurant has a buffet of RMB 300. The food choice is not too much and the quality and materials are very general. We only After eating the grass, go out and eat again.

Strong SH*T SMELL when going to Zhuzilin train sta...

Strong SH*T SMELL when going to Zhuzilin train station exit B2. Definitely I will not be here anymore, unless the Zhuzilin train station smell is gone. This hotel has the best internet without China firewall. Whatsapp, Google without block. The internet speed is faster than other hotel.

The hotel is very convenient for transportation. T...

The hotel is very convenient for transportation. Take the 416 from Baoan Airport to the subway station, get off at Zhuzilin Station of Metro Line 1, and exit at B2. There is a supermarket in the Lok Fu Shopping Plaza next to the hotel. It is very convenient to buy and eat. There is a KFC at the door and a night market at night.
[Room] The big bed room was quite satisfactory. It was looking for slippers for a long time. Finally, I called the service center to know that the water pressure in the bath was very large and the bathtub was slightly smaller. Overall good. There are a lot of coupons in the room, nail salon SPA, I don't have time to go, I look very good. The mini bar is also very rich in variety, and you can eat and drink.
[Restaurant] sent a breakfast buffet. There are so many varieties, you can think of both Chinese and Western styles. Because of the hurry, I regret that I have not tasted it. If I live for a few nights, I can taste it. The selling price is 98. There is also a buffet at noon and evening, and the price is more expensive. Now the hotel is selling moon cakes at the same time, there are many promotions.
[Service] The front desk service is very good, the attitude is cordial, there is a question and answer, with a smile, the doorman will take the initiative to ask if you want to help. In the room to call customer service, answering the phone's crush is good in both Chinese and English, very professional.

The environment is good, the lobby has a high view...

The environment is good, the lobby has a high view. Today, the Platinum Member upgrades the suites, provides the Executive Lounge service, delivers breakfast downstairs, the lobby bar has piano performances at night, and the lobby bar welcomes drinks. The hotel is a bit old. Perhaps the overall feeling of opening the cafe lobby on the first floor is a bit small, but the price is acceptable.

It is already the second time to stay at this hote...

It is already the second time to stay at this hotel. The location of the hotel is very convenient. Melody and Leo waiters at the front desk explained in great detail, smiled and professional, gave them praise, and will definitely stay in this hotel next time.

This hotel is nicely priced for its quality. Locat...

This hotel is nicely priced for its quality. Location is very convenient, with a subway station right next to the hotel. The amenties in the room are great, ranging from a sewing kit to a tea set. Bathroom and room were both extremely clean. The front desk was also welcoming.

A cozy Japanese cuisine restaurant on the 25th flo...

A cozy Japanese cuisine restaurant on the 25th floor of Grand Mercure in Zhuzilin, Shenzhen. Like all other Japanese Restaurants, the kitchen is visible in front of the diners and the cook was making stuff right there. A meal for two including a bottle of wine, costs about 700 RMB. Though other ala karte options too are available. Overall a very good dining experience....

There is an indoor swimming pool on 5/F from 6:00-...

There is an indoor swimming pool on 5/F from 6:00-23:00. Swimming cap is required. It s close to MTR. Just few minutes walk from edit B2. There is a 24 hrs convenient store on the right hand side of the hotel. Very close to the hotel. Just few minutes walk. The bed is so big for two adults. Surprisingly, we can use Facebook with hotel s WiFi.

I have been here for several years. It used to be ...

I have been here for several years. It used to be one of my favorite hotels. Beautiful and spacious rooms, great pool and garden - all in Shenzhen. The staff presented impeccable. The service is very smooth, but how to manage the lyre is 79: 1. This place is still so Fortis but the street sign repairs have been ignored.

Grand Mercure Oriental Ginza Shenzhen by Accor

Grand Mercure Oriental Ginza Shenzhen by Accor

4.2