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M
3 years ago

The hotel has no way of deserving five stars or ev...

The hotel has no way of deserving five stars or even the most beautiful dreams. They certainly had moments of glory, but they've been through for a very long time. It is beautifully placed in very beautiful hair but needs to be arranged. It is quite close to the beach and in the evenings it is quiet. The rooms have one advantage, they are big, the rest ... deplorable, since communism. The rug is bent, the furniture is broken, and the towels and bed linen are "cabbage". Breakfast was spoiled, the wagons disappeared.

O
3 years ago

The hotel is not at all 5 stars. Max 3. The first ...

The hotel is not at all 5 stars. Max 3. The first 3 days no one gave with the vacuum cleaner on our floor hall. You could make sand castles with the sand gathered. Otherwise, he "parked" the vacuum cleaner for a full day in the hall but nobody used it.

The 2 lifts were super busy for hundreds of tourists in the hotel and spent minutes until the lift came. Good luck as we were standing at the first floors and climbing down the stairs

Food was better when it was worse, but most of the food was not labeled at all. You did not know if it was sour cream / yogurt / or another sauce. You did not know what the cub / soup was eating (than when you tasted it). You did not know what other cooked foods you have. Although many guests have noticed the lack of labels, there has been nothing changed for 7 days as we stayed there. I talked to the reception manager and the restaurant manager about the various problems I've encountered and nothing happened. Not to say that their attitude towards clients is much, well below expectations.

There are 4 restaurants where you can have dinner at dinner only with prior reservation. For this reservation, you had to sit in a queue at the hotel (you came from the beach and sit in the queue) at 11 o'clock the problem was that you often did not find any available places (so you lost 40 minutes in vain). The problem was when you arrived at the restaurant in the evening and saw at least 5 free meals, and you did not understand why the others behind you from the tail had not booked. One evening, at one of the restaurants, there were at least 10 free meals, as our reservation was made a long way from our side (initially we were told that there are no more places).
In conclusion I will never go to Grand Hotel Varna. They have no 5-star conditions and services.

O
3 years ago

I was very dissatisfied with this hotel, it was al...

I was very dissatisfied with this hotel, it was all right until the last day when the gentleman at the reception desk kicked us out of the canteen, as you see dear God, we were no longer on the list, and when we said that at least the two- I did not eat it because I had a 12h road trip, and did not want to hear until I paid for it. Especially the food was all included, and they did not get them a soup dish, and the food was dumped The Lebed hotel does not dump those 4 stars. I do not recommend anyone to this hotel !!!

M
4 years ago

Average hotel, food also. Large garden - park, sha...

Average hotel, food also. Large garden - park, shared for 3 hotels. A lot of space for sunbathing, but for this hopeless beach - small and ugly. A good starting point for exploring Varna and the surrounding area.

D
4 years ago

ok

S
4 years ago

Toll

A
4 years ago

The room of all embarrassment. The cabinet mirror ...

The room of all embarrassment. The cabinet mirror almost fell. They call the room for 3 adults a room with 2 so strong beds that you can not sleep, and a bed that really is a folded armchair that breaks. Dirty mess and bed ... patch towels. The shuffling was ok ... but not how we expected for the way we paid.

H
4 years ago

Well

D
4 years ago

It is not 4 stars. Do not expect lux. Furniture, c...

It is not 4 stars. Do not expect lux. Furniture, carpet, air conditioner, all old.Management and beverages with acceptable indulgence.The worse is that we disappeared a car from the parking lot, of course they stole a neighbors our Bulgarian .RUSINE BULGARIA !!!!!! @@@@@

A
4 years ago

Agglomeration, bad service, drinks under any criti...

Agglomeration, bad service, drinks under any criticism, laughter, the capacity of the restaurants is far below the hotel's capacity, the staff is totally out of the question, in no case 5 stars!

M
4 years ago

I was a few years ago

I was a few years ago
It was exceptional! Excellent food, beautiful and comfortable rooms, many swimming pools, a very large park, children's playground, clean beach and stunning shows!

V
4 years ago

Nice hotel, but the all inclusive food was a litle...

Nice hotel, but the all inclusive food was a litle bit boring. Clean rooms, but everywhere was a slight smell, like mold. I gave 4 star for the beach, the outside garden, and the exterior pools! It was a nuce experience after all!

D
4 years ago

The hotel is generally quite tired. If something i...

The hotel is generally quite tired. If something is broken or broken, it remains so. Stained sheets etc. Pros is nice service and a full neighborhood. Nice beach and warm sea. A lot of attractions so time flies quickly. Eating a lot, taste - depends what. Generally, you can visit ;-)

L
4 years ago

Soviet-style hospitality ... plenty of Eastern Eur...

Soviet-style hospitality ... plenty of Eastern European food and abundance. Also local alcohol free of charge. Food in a weak pool ..
There are many pools and this is a focal point for children.

S
4 years ago

The garden is big and beautiful, the food is cruel...

The garden is big and beautiful, the food is cruel, not bad conditions in the restaurant are unfriendly, you can't leave the table, then the food is cleared away immediately. Personal documents were thrown away. We have never seen anything like this before. We would not recommend the hotel to anyone

A
4 years ago

Hotel highly overrated !!! It deserves three stars...

Hotel highly overrated !!! It deserves three stars at most, old but partially refurbished building, reception, hall and dining room OK, rooms and corridors on the floors heavily worn out, very old windows and doors, poor bathrooms, a nice neighborhood good pool facilities and close to the beach, many attractions for children, kids club food poor four in four themed restaurants the same food as in the main restaurant, service by grace and not very nice!
Hotel for not very demanding guests !!! Overall Rating 3+.
July 2016

O
4 years ago

An old hotel with old Eastern block charm. A bit o...

An old hotel with old Eastern block charm. A bit old, but clean and the food is OK. The awarded 5 stars I would not forgive, a maximum of 2-3. During my visit here was missing the handle on the bathtub, only the brackets with sharp edges were present. The handle of the door should be used carefully, otherwise you have it in your hand, which happened to me several times. In the hallways, the curtains are partly torn down half-way, in the free-access toilets, some of the pools are clogged, towel paper is not filled and warm-air hand dryers do not work. At 5 stars, I expect defects to be repaired promptly, but here in the hotel, it does not seem to interest either the hotel operator or the staff.

J
4 years ago

Well

e
4 years ago

The hotel is the most beautiful hotel.It must be d...

The hotel is the most beautiful hotel.It must be done in the green area.The pools are nice in the green area.The restaurants are nice.The employees are very good.Kokteyler great.It seems a little blurred but it is considered good compared to your Black Sea.The parking lot close to the market is great. You may want to go one more time.Varnaya and Golden Beach are 10 minutes driving distance.

P
4 years ago

I like the swimming pool, food, sea animation. I d...

I like the swimming pool, food, sea animation. I did not like that I had to wait on the first day 8 hours for the band to the hotel where everyone received immediately upon arrival and could use even without check-in and that from 7 am in the hotel we were given a room with an hour delay of only 15.

Grand hotel Varna AD

Grand hotel Varna AD

3.9