Olaf Kral

Review of Grand hotel Varna AD

An old hotel with old Eastern block charm. A bit o...

An old hotel with old Eastern block charm. A bit old, but clean and the food is OK. The awarded 5 stars I would not forgive, a maximum of 2-3. During my visit here was missing the handle on the bathtub, only the brackets with sharp edges were present. The handle of the door should be used carefully, otherwise you have it in your hand, which happened to me several times. In the hallways, the curtains are partly torn down half-way, in the free-access toilets, some of the pools are clogged, towel paper is not filled and warm-air hand dryers do not work. At 5 stars, I expect defects to be repaired promptly, but here in the hotel, it does not seem to interest either the hotel operator or the staff.