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A
3 years ago

Not great for a Saturday night, if you actually wa...

Not great for a Saturday night, if you actually want to sleep
Pros:
+ Great location with fun things to do in walking distance in any direction
+ Connected to Maialino, great place for breakfast, lunch, dinner, and drinks

Cons:
- There is a club on the first floor that plays loud music until 5 am. We had a room on the 3rd floor and we ended up moving room at 3 am because it was impossible to sleep. On the 6 floor, noise was manageable
- The club seems to also make the hotel generally messy. The lobby at 3 am was pretty crazy with glasses everywhere and people sleeping on the couches. One elevator's floor was covered in drinks and ice
- Heater/AC unit in the room makes a significant amount of noise
- Rooms can be very small. Our room had a queen bed and just 3 ft surrounding the bed. They wanted extra money for a king bed despite being a Platinum with Marriott which should make me eligible for free upgrades

In conclusion, despite the great location, I won't be back there, especially on weekends. It felt more like a party dorm than an hotel. Maybe fun for young crowds in their 20s that don't really plan on sleeping...by the way, housekeeping start knocking on doors at 9 am to see if they can start cleaning up.

M
3 years ago

Rustic hotel that has plenty of character. You can...

Rustic hotel that has plenty of character. You can feel it when you walk in with the lighting, furniture and crackling fire. My room was on the 15th floor and was large with a table, couch, fully equipped bar and large bed. They have lamps in the room that give a darker ambiance but also have large brighter lights in the room and bathroom so you don't feel like you are in the dark (I've been to similar hotels that don't have this like the High Line Hotel). Overall great hotel but pricey, it is a design hotel which you can get SPG points for.

A
3 years ago

The room and bathroom are extremely tiny, and the ...

The room and bathroom are extremely tiny, and the whole place seems dilapidated. The hotel desperately needs a remodel and their high rates are absolutely not justified. Do youself a favor, and choose a different hotel.

C
3 years ago

I have no idea why the reviews for this place are ...

I have no idea why the reviews for this place are so positive. For the money, 2 stars is quite generous. Very old with medieval style decor. Absolutely not worth the money. Staying here was a mistake. Keep looking.

R
3 years ago

My entire stay here was great. I arrived somewhat ...

My entire stay here was great. I arrived somewhat late from JFK and the front desk was super welcoming and friendly... even that late at night. Room service and concierge was also great (I ordered the grilled cheese - it was super and not what I expected). The hotel itself is probably my new favorite in NYC... feels dark and moody, without feeling pretentious.

I ll definitely be staying here again.

Y
3 years ago

Why is it when hotel changes management the servic...

Why is it when hotel changes management the service is never the same. Why shouldn't there be a level of consistency for their regular clients. From housekeeping pestering you every five minutes to clean your room, to the horrible food that with leave a bitter taste in your mouth and leave with a queasy sensation. Especially with the unhelpful
staff which on more than one occasion answered is in a very rude way. Nothing seems to be the same except the decor. The glamorous Gramercy days are gone, and it begins with their clientele. Instead of having the dark glamour elite, it is now filled with trust fund kids who use this hotel as a place to get their hookers, and the rooms as a place for them to spend an hour or two enjoying the company of these apparently 'rented' women (sometimes even men)! This would be the perfect hotel for a eastern businessman looking for very little class and service. Bring them some of New York's finest escorts and their good to go. Definitely will not be staying here anymore!!

g
3 years ago

Great

D
3 years ago

On

A
3 years ago

Nice suite, front desk was pleasant. Room was clea...

Nice suite, front desk was pleasant. Room was clean. Upgrade was suite. Would stay again. Door man should be outside and more attentive. He shouldn't offer to take my bags up as I am at front desk checking in.

W
3 years ago

Really cool hotel with very unique vibes. Staff ar...

Really cool hotel with very unique vibes. Staff are super kind and helpful. Location is right in Gramercy Park, could walk to most places or just take a cab/Uber. Rooms were super nice and very cool. Would recommend coming here !

S
3 years ago

The terrace was beautiful, lovely and helpful staf...

The terrace was beautiful, lovely and helpful staff, and the atmosphere of the hotel was relaxed with a medieval gothic 80s vibe. There was so much original art and pieces that brought the space to life.

P
3 years ago

This chic hotel is situated right by Gramercy Park...

This chic hotel is situated right by Gramercy Park, and they have the key to the famously private (key-gated) park. The park itself isn't great; you'd think it'd have some special lure about it but it's just a plain park. Was the park worth staying at the hotel for? No. But still, the hotel itself is pretty nice with good decor and comfortable beds. I did wish that the rooms were a bit brighter; the colors are rather dark.

o
3 years ago

Super comfortable hotel, absolutely great!

Super comfortable hotel, absolutely great!
Small and fine in a prime location. Fantastic roof terrace for breakfast and more. Very friendly staff, excellent ambience. Absolutely recommendable!

J
3 years ago

This is a 5 star hotel according to NY standards s...

This is a 5 star hotel according to NY standards so take that in to consideration, more like 3-4 star on a global standard. Danny Meyers restaurant Maialino is on site which makes things a bit better. Check in/check out was nothing special. Rooms are standard and nothing to write home about. We had the room with the Japanese soaking tub which is a nice addition as was the access to Gramercy Park. Rooms are a bit dated though and it's feels like the entire place needs a overhaul in order to complete with the likes of the Mandarin Orinetal New York, which is on another level.

J
3 years ago

Amazing, vintage hotel. Everything is a luxury an...

Amazing, vintage hotel. Everything is a luxury and at a luxury price. Staff have pretty adequate service. L

After waiting on room service for 45 minutes they called us back to change the order after they ran out of our food. So room service took longer. Morning room service was efficient.

9
3 years ago

I stayed for only one night before a job interview...

I stayed for only one night before a job interview. Only needed one thing to work and it didn t: the wifi. I asked the front desk and the staff promised to look into it but I never heard back.

The room is large, stylish but dark. Completely agree with another review here: too much style and too little substance. Not a hotel I will come back to.