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Youssef Mansour

3 years ago

Why is it when hotel changes management the servic...

Why is it when hotel changes management the service is never the same. Why shouldn't there be a level of consistency for their regular clients. From housekeeping pestering you every five minutes to clean your room, to the horrible food that with leave a bitter taste in your mouth and leave with a queasy sensation. Especially with the unhelpful
staff which on more than one occasion answered is in a very rude way. Nothing seems to be the same except the decor. The glamorous Gramercy days are gone, and it begins with their clientele. Instead of having the dark glamour elite, it is now filled with trust fund kids who use this hotel as a place to get their hookers, and the rooms as a place for them to spend an hour or two enjoying the company of these apparently 'rented' women (sometimes even men)! This would be the perfect hotel for a eastern businessman looking for very little class and service. Bring them some of New York's finest escorts and their good to go. Definitely will not be staying here anymore!!

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