Love this hospital. Excellent doctors, nurses, and...
Love this hospital. Excellent doctors, nurses, and staff.
Love this hospital. Excellent doctors, nurses, and staff.
We had a terrific experience here in May 2019 with the birth of our oldest daughter. She was delivered in the NICU and certainly appreciate the efforts of many individuals and GUH's NICU who helped her acclimate to growing up. We were able to regularly attend the NICU renuion they have every fall. We look forward to visiting in the future to help her learn of her past. Thank you Georgetown Hospital and the staff who work so very hard to help all patients and their families.
Competent and friendly staff. One star deduction due to the current parking constraints due to the new building construction, and I wish everyone would move a bit more quickly.
Just had a anterior hip replacement at GW MedStar. Everyone was super nice, from the Valet crew to the surgeons! Only had to stay one night.
I love my doctors at MedStar Georgetown, but trying to get a call back is almost impossible. I am thinking of changing doctors because of this. Also their billing system is horrible. Each bill has a different account number. I pay by my checking accounts bill pay and there are at least 15 different account numbers in there. They need to shape up
My 17 year old had surgery this past Friday Sept 11, 2020 with Dr. Kenneth Fan. And it was a great experience. Dr Fan and his staff were awesome. I knew it was going to be a good experience when we checked in at 5:30 am in the morning and the police on duty was singing songs and was so cheerful and pleasant. The nurses were so sweet with my daughter and really made her feel at ease. I have never had such an awesome experience from a hospital, from each department we came in contact with!!!!
6 years of coming here with different children and there the best staff in NICU
Today (8/19/16), was the first time I went to MedStar Georgetown University Hospital (Department of Otolaryngology). I traveled from Baltimore County via Marc Train, Metro, and Shuttle. I had an 9:10 a.m. appointment with Dr. Suzette Mikula. I arrived in the office at 8:28 a.m.; but I signed in for 8:30 a.m.. I saw called to the counter immediately for insurance information/co-payment. I sat down for 2 minutes then I was called to get my vitals done in exam room. The representative asked if I wanted to stay in the room or go back to the front. I decided to wait in the room (Dr. Mikula) was there yet. At 9:03 a.m., the representative brought in a device and told me that she contacted Dr. Mikula; but she was not there yet. I sat in the room until 9:25 a.m. and I decided to leave. When I decided to leave they (office staff) went to get her. First impressions are lasting. I thought to myself how could Dr. Mikula become my new ENT doctor and she does not value my time. She came to meet me while I was waiting for my refund for the co-payment. I told her that I could not do business with her because her actions indicted that she did not give a DAMN about me as a new patient or value my time.
Because there is very good attention and they are very kind
This hospital stood out so well compared to others. Sweetest staff around.
WORST HOSPITAL EXPERIENCE EVER. AnER waiting room filled with the dregs of society. And the smell of bad hygiene is putrid. Zero information flow. Horrible patient care.
My mother was treated like a living cadaver. Mixed information, given on her condition.Tests given without protection from the imagining dye. I would NEVER recommend you take any of your loved one to this place! I still have nightmares about what my mother was put through.
My son had a liver transplant at Georgetown, and we could not have got any better care ! The Doctors and nurses were wonderful.
The RN are amazing and that why I'm given it one start for the RN HOW EVER the doctor here are worst then the VA doctors and that low the doctor here don't listen to you are try to help u at all they judge everyone by the same book cover en stead of reading the pg of the patient and at least show some compassion for the patient if you can't do that anymore get out of the field
My husband has been a patient of the oncology department since 2008. We are very thankful to Dr. Nancy Dawson and her team of doctors and nurses for the constant care and consultation they have provided my husband. .
I also thank Dr. Blair Marshall, Dr. Shaun Collins and his staff, Dr. Bruce Davidson and his staff, Dr. Nair and his staff , the nurses on Bles 3 for the care they have provided my husband.
It is due to the care provided by these excellent doctors and nurses that he has been able to live normally . Thanks again.
Ajaz I. Sajanlal .
Don t bother coming to this place. They left my friend unattended for 3h30 in extreme pain. Nobody here cares about patients.
I went in after being in a bike accident. I dislocated my shoulder and was in an immense amount of pain. The staff was incredibly kind and nice considering how late it was and how busy. My first emergency room experience was as positive as it could have been. Thank you so much to medstar for taking such good care of me.
I recieved my kidney transplant from Georgetown and everything went smooth. Great doctors, nurses, and staff. The hospital rooms were kind of small, but they are currently constructing a new building to remedy this problem.
ER is a mess. They kept me 24 hours in the ER (eight of them in the hallway) just to be discharged without any clear answers. All so they can tell me to come back tomorrow as an outpatient.
If you are going to a hospital and expecting a high level of customer service, please reconsider this hospital. If you require prescriptions to be filled on time, please reconsider this hospital. If you expect a return phone call within 24 hours of your first phone call, please reconsider this hospital. If you are a pharmacy calling to request a refill order for a patient, please reconsider this hospital.
Total waste of time. Everybody pretends to be "busy" yet anyone with eyes can look around and see theres 15 empty beds in just the room I was in, probably hundreds more spaces for patients. The er doctors didn't listen AT ALL... they treated one of 3 problems and just pretended like the other two problems didn't.exist. I LIMPED INTO THE HOSPITAL AND I LIMPED OUT OF IT.
IS THAT WHAT YOU THINK PASSES FOR MEDICINE?
A total disappointment devoid of any real human connection, just a bunch of bureaucracy paper pushers checking off boxes. An absolute disgrace to the notion of healthcare.
Any doctor that can let someone walk away in pain deserves to have their medical license revoked. Medicine without morality doesn't even begin to touch on the total lack of care I found at this place.
Best hospital I ve ever been too. Absolutely great staff and service!!!
This hospital is the best in the country, if anyone says this place is a dump, next time they should go to ANY Maryland hospital.
This hospital and staff truly care about everyone who enters the door
They are very professional, explains everything they are doing and make sure quality care is #1
We traveled from FL to this facility for a bone marrow donation. We cannot believe the excellent level of professionalism provided to us. This is the best hospital we ve been to. Highly recommended!
Nurses are friendly and helpful and doctor's care they are great people
Excellent service, very friendly staff, clean facilities, doctors explain everything in detail and treat you with respect and kindness
I want to Thank everyone for the wonderful care I receive. I had in and out surgery for Parathyroidectomy. Thank you DR.Bruce Davidson for the wonderful care. To all the Nurses, anesthesia, Interns, Front desk workers, Tech, back office workers to recovery. GOD Bless you all.
Physicians can be either great or just average. Cone prepared with questions , do your background research and demand full explanation. I cannot understand why they retain a sullen receptionist on the main floor who is annoyed to give directions. They could learn from Sibley and use volunteers to cheer up the patient experience.
Answer your phones... oh and while you re at it, return your messages. Been a month calling periodically and leaving messages. Nothing in return
Worst experience ever. Almost killed me and stuck me in a shared room with screaming atients for 3 days. Not even a surgical floor private room as promised and assured as I was recovering from a major surgery
I tried to make a doctor's appointment in a particular department at Medstar Georgetown University Hospital, but the automated phone system and schedulers made it impossible. I was transferred to three different people. I left a voicemail. Never heard back. I submitted an electronic request for an appointment. The electronic form said I would be contacted in 2-3 business days. Never heard back. Called up George Washington University Hospital, talked to a scheduler right away, and made an appointment.
The emergency room service was slow and poor. My 90 years old mother was sent there by her oncologist who is a Dr. at Georgetown. She was placed in the hallway of the emergency room for hours. Test that were suppose to be given were forgotten until I reminded them. Still here in the hall after 10 hours. Don't know if she'll be put in a room.
Had lab work done Saturday morning downstairs that older ethiopian male nurse that drwas blood coughed in my face 2 times while preeping me to draw my blood a posted sign in the room says Cover Your Cough The 1st time he did it I said man u gotta cover ur cough and He ignored me Then he coughs again I say U gotta cover ur cough and he ignored me again Georgetowne your employees gotta do better.
Bill paying is rediculously inefficient and customer unfriendly.
Asked for an agregated bill for multiple visits to make submission to auto insurer simpler.
Told sorry, not possible.