Galway Bay Hotel Review

Always a pleasure to visit thus hotel. Food and service excellent as always

Beach just cleaned up by the council fantastic for families just need some good weather

Lovely hotel and great staff coming back in November.

Needs an update to the rooms.

Thanks Dan for the update.I think it was probably a little short on my initial post. The staff are very nice and helpful. We were there during the fly fishing fair and it was busy but everything went smoothly. Always a good sign of a will run business. Would definitely visit again as the view of the front of the bay is beautiful

Comfortable, welcoming hotel with a dramatic view of the Atlantic

Fabulous staff. Wonderful place for a family wedding

Had a steak sandwich with some chips horrible won't be back get a new chef

Sorry I did not enter this hotel but it is beautiful on the outside.

Lovely hotel looking out at the sea. I was here for a work event and stayed 2 nights. The rooms are very comfortable, food is really good too. The only negative is that the restaurant really does need a bit of updating. The decor in my opinion is quite dated and really drags the atmosphere down. It certainly doesn't match the quality of the food which was amazing. Really nice wine too. Staff are very helpful and apart from the small negative re the restaurant I can't fault this place

I cant fint the 4 stars in this hotel. The bathroom is like a B&B. A old bathtub with a small shower. The breakfast was good. The stuff also.

Very beautiful hotel facing the sea
The bedrooms are spacious. The double beds are large and the bedding is really excellent
The staff are very friendly

Fab place..beautiful hotel....food great..friendly helpful staff...rooms very comfortable...clean and extremely well kept..views from rooms across the bay are unspoiled and so relaxing...all in all a great place to stay...

It is a beautiful hotel to stay in. The staff were all so friendly and helpful. The room was lovely, so comfortable. Very spacious room and bathroom. Both bath and shower facilities. The breakfast was delicious. Service with a smile! I have no complaints and would highly recommend the hotel. Looking forward to my next trip.

Dripping tap and shower all the time.. Very good breakfast

Friendly .lovely rooms.food above standard.lovely sea view I would say highly recommended.

Beautiful clean lovely hotel. Thanks for letting us watch the Tyrone match

Beautiful hotel food was fantastic lovely friendly place

Very nice hotel. Very clean and seems very well managed, expect the after Covid impact of regulation's.
The hotel practice booking system for breakfast and pool, and it didn't work quite well for us. We only stayed for 1 night passing through, but booked this particular hotel (which was 40% more expensive than other local hotels) because we wanted to have a relaxing time in the pool, before continuing our travel next day. We weren't able to book a slot from the time of check in to check out time for 4 adults, even we were consider to split in 2 for different time. That's down to management as every customer should have been able to have the experience. Especially if you book more expensive hotel because it has a swimming pool.
Breakfast time was booked for 9:30am as we have online conference to attend at 11am, but the waiting in the line to be seated was 15 minutes, then it was about 10 minutes before we can order food, and by the time our food arrived it was 10:10am, which leave us with the small window to enjoy the breakfast. There was simply not enough staff to be able to keep up with the load of work, and therefore the breakfast (Irish fry) arrived cold but we couldn't even complain about it as we need to eat, have conference and check out to continue travelling. It works in other hotels, but I guess everyone coping with the situation different after Covid19 quarantine.
We stayed in different hotel the night before and it was nicer atmosphere, able to use the pool and no waiting for cold breakfast. Well done Carrickdale Hotel.
As the location is good, we would still recommend the hotel for a family break, but the staff for breakfast time should be organised better. Otherwise it's not enjoyable start of the morning.

Hotel lobby is beautiful, room a bit dated. Food delicious, beautiful views, overall ok

Staff at this hotel go above and beyond..
Food has always been great..

Everything was perfect great staff mostly Irish. Would visit again

Was here in April 2019 for a 3 day Gospel workshop. The set up was great the staff were lovely and helpful the food was good, the location perfect and the room was perfect for us. Really recommend this lovely hotel to anyone staying in Galway.

Always enjoy the Galway bay hotel with its wonderful surroundings and professional staff especially in these strange times.

Great hotel overlooking Galway Bay. Rooms are clean, comfortable and for the most part they use quality furnishing to finish. Wifi is reasonably fast and free and the showers have plenty of water pressure. This hotel in the summer as astronomical room rates. Would I pay more than 120 a night here probably not. At 120 and under I always book.

My first visit to this spa & it was a great experience from start to finish. I started with a swim, jacuzzi & sauna & I had the place to myself during a quiet time in the afternoon. It was glorious. Then I had my treatments with Helen, an excellent, highly experienced therapist. I knew as soon as she put her hands on me that she had been doing it for a long time. I had back massage, mini facial, head massage & arm & hand massage. It was bliss & the best value for money I've had in a spa. I then had a mini manicure with shellac polish to finish which was also flawless. I usually go to a place in town but I have to say this place was better value, better therapist ,& better location. On leaving it was lovely to come out & have a walk by the sea instead of coming out to busy city centre. I can't praise this place or Helen enough. I left feeling totally pampered & relaxed. My new go to spa by the sea. Much needed & appreciated me time at it's best. Thank you.

Lou

It was simply a fabulous place to stay - great staff - great food and delightful!

The common areas are very good, with good service, but the rooms are very shabby

Favourite place to stay in gggalway. Amazing, hard working staff. Lovely walk along the prom into town.

I stayed here in 2014. It was excellent. Great rooms. Great restaurant and pub. Next time I come to Galway, I will definitely stay at the Galway Bay Hotel.

I booked direct by phone and the reservation was taken by a very polite, informative member of staff who demonstrated excellent interpersonal skills and local knowledge.

Room 243 - 1st Feb - 3rd Feb. I was attending a convention here, for 2 nights. More than ample parking with an added underground level too. The hotel is ideally situated in the bay, within easy reach of every amenity one would need. I arrived much earlier than I expected and before the regular check in time. The staff at the reception desk were very welcoming and arranged an early check-in for myself and a colleague. I was impressed from the moment I arrived. The atrium style of the circulating area of the reception was relaxed, plenty of soft seating and a lovely sun deck with wicker furniture. Everything was well signed, however, I didn't need those as the staff upon check-in detailed everything to me and have me all the information I would need to get around. The bedroom was facing the ocean, the views were fantastic ( I recommend paying the small amount extra for an ocean view room ). The hotel is already situated perfectly in the bay but the view was an added bonus.

The room was very well appointed and was meticulously made up and ready. It was also spotless. Nice extra touches like toiletries, robes and slippers made it all the more comfortable. For a busy hotel, the landing I was on was particularly quiet. I was aware the hotel was fully booked but there were no intrusive noises from passing customers or housekeeping keeping up their splendid work. When I went down to eat, i had the opportunity to meet the duty manager as he was passing. He was already busy eith the convention but took time out to add an additional welcome, enquired whether everything was ok for me and gave me a few pointers.

I used the cafe for a carvery lunch, the restaurant for an evening and snacks in the bar ( wide variety of bar food ). We had a convention banquet the second evening plus breakfast in the mornings. The catering choices across the board was just right for each visit to each venue. However, the standard of food was very high indeed and clearly quality ingredients. They managed to provide this without charging very high prices.

In all, I enjoyed a lovely stay. Above all though, it was the hotel staff that made it for me. The coordination and teamwork through the hotel was seamless through each area. It's difficult to get this right and they have. An impressive high standard which made me feel valued and cared for. From reception, food and beverage, housekeeping and the manager in duty all the way were happy to help and I couldn't have expected or needed any more. They were all great ambassadors of the hotel and I shall return.

I travel frequently and use hotels frequently but The Galway Bay Hotel is memorable and outstanding for all the right reasons. The staff deserve an extra 'pat on the back' as they are the ones who present the hotel and it's fine range of quality facilities to the customer. They took every opportunity to make my stay a pleasant one. Which it very much was. Thank you

Love this hotel it's so beautiful and the staff are so nice

Breakfast provided. Bar/Lounge onsite. Good jumping off point to many areas. Galway is a beautiful walking city. Hotel is a quick drive or taxi into town.

I liked its proximity to the sea. Food to the sea and its tranquility

Lovely, very clean and safe, very friendly service and staff.

Fantastic hotel table service in the bar and cleaned constantly I was very impressed the food is good and the staff are very friendly

A nice hotel with friendly helpful staff. We will be back.

It's a nice hotel in a beautiful location. Unfortunately the cost to stay here does not reflect the quality and service you would expect. A little disappointing.

I just love this hotel i met my future wife there and I just love the place staff excellent and friendly and always very helpful

My mother has just returned from 5 days at the Galway Bay Hotel. She said she could not fault a thing and the staff would go out of their way to do anything for you. The sea view was lovely and the food was perfect. Will definitely return at the next chance available

The food at this hotel is disappointing to say the least. The rooms are pleasant enough but the bed was lumpy and uncomfortable. Staff were friendly, the location is fantastic, right on the promenade. Overall I wouldn't recommend staying here, there too much disparity between what you pay and what you get. For those staying in the summer months there's a quite loud funfair based right next door.

Wonderful place to stay very friendly and helpful staff .highly recommend

Good food, great views and within walking distance to Galway town.

Sorry was not impressed ,to many people coming and going ,bus trip school is , food ok , palace for the older folk.

Fantastic stay. The staff couldn't have been more helpful. Nothing was too much trouble for anyone. An exceptional customer service experience. The suite was clean and always refreshed when we returned from our day out. This was greatly appreciated. We were surprised so many members of the staff were shocked by our tips. I was born in Ireland with my 7 siblings and we immigrated to Canada. However, we always spent our holidays visiting relatives. My husband and I relocated 8 years ago due to employment. Perhaps our tipping is a family way or a Canadian way, as all our friends tip in the same manner.
Well deserved is all we can say.

We were very well looked after during our stay here and staff went above and beyond to look after us

Good convention centre. Decent food and coffee. Spectacular views!

WARNING DO NOT BOOK THIS HOTEL
I honestly don't know how all these people can leave such good reviews here. The hotel is pure cheek. 4 stars were justified 20 years ago. unfortunately not anymore. When we arrived we were really looking forward to the hotel. Overall, it was by far the most expensive hotel on the trip and then turned out to be the worst. First of all, the hotel is right next to a hype. In addition, the place Galway is now absolutely run down and extremely dirty.
In any case, we arrived and got a dirty old room that was too small with a view of the hustle and bustle. We then switched to a room right next to the entrance where the light through the broken curtain did not let us sleep. And now comes the greatest cheek: In a 4 star hotel no bed was made and not cleaned ... just sad! The only thing that was good were the nice ladies at the front desk who really tried to help us and the breakfast. The cheap restaurant is also a disaster, by the way. And to top it all, the specified outdoor pool is missing, which means that the entire much too small spa area is overcrowded.

Incidentally, we also left a very angry feedback.

Wonderful Hotel. We go there all the time for short breaks. Great food pleasant staff. I would recommend this Hotel to anyone.

Good experience throughout but bar food and bar staff need to listen to us.

Great scenery looking out on to Galway Bay. Spotlessly clean. Staff very courteous. However bar service very poor without being very busy. On pricing, a dash of cordial 90 cents IMO steep and a little rip off.

Excellent hotel, great location and very good breakfast