GalleryParkHotel & SPA

GalleryParkHotel & SPA Reviews

Reviews 22
4.5
Contact us
Reviews 22
Filters:
Rating
Language
Sort:
Most recent

DISCLAIMER : all critics and comments are from my...

DISCLAIMER : all critics and comments are from my own lived experience and have no link to any advertising or paid comment.

This stay is not our first stay in a 5 star hotel and based on our own experiences so what could have been a 5 star stay clearly has been missed .


I will not talk here about Riga which is a fabulous city.

Nicely welcomed by the driver , we arrived quickly at the hotel in our outdated serviced Mercedes (one of the most expensive transfer per kilometer btw). Though i asked in advance to prefill any necessary papers because arriving in the middle of the night and get access to our room as soon as possible , we had to do a full checkin , filling and signing papers even for children. Very long process which , I am quite sure of that, could have been either anticipated or maybe postponed on the day after
We ve been perfectly shown to our family room which has a (very) high ceiling with old (very) dusty curtains around the windows
Bedding was excellent and road noise isolation from the window perfect (2 main roads passing by), but which was clearly not the case from the inside isolation : you could hear the guests from the upper level talk and walk in their room, and any noises from the hallway , especially the violent auto closing door system , was clearly heard
We learned meanwhile our stay that Christmas period is the OFF season in Riga so in some way luckily for us, we haven t had to suffer from other guests as we actually saw very very few
The bathrooms were great and spacious with heating floor, amenities were of good quality, but the slippers were really low cost


This makes me come to the hotel restaurant which at that period of the year was actually closed !
Clearly a big disappointment as we this was also one of our reason to stay at this hotel, and we learned that just some days before our arrival so too late to change (booking was made months ago)
Talking of the booking process, i did it by direct chat with the hotel from their website with full and clear informations, this was a real plus that, by that time, was having me expecting having a marvelous stay

Coming to the hotel other specificities, the spa was just dead of any activity, and the sport room was composed actually of just 3 cardio machines (in a room big enough for 20 but maybe it s used for other activities when there is life in the hotel)
The swimming pool was nice and the atmosphere really relaxing, but the room temperature was just freezing and you couldn t stay too long on the not comfortable benches. The sauna had to be switched on by ourselves every time we came , which meant that we couldn t enjoy it as a sauna must be enjoyed (hot)
Finally the balneo shower could not be accessed as the glass door was blocked on the floor.



Alas for the hotel it has really aged (even the starred logo on the street is broken) and it needs deep renovations to be able to still compete with same level hotels, and clearly : better close on this period of the year than offering mid to low level quality

Great hotel. Spacious beautiful rooms, great servi...

Great hotel. Spacious beautiful rooms, great service, very good location. Unfortunately, at the time when I was visiting Gallery Park, its famous restaurant was closed, but the breakfasts were very good.

It's okay 5 star hotel with nice historic building...

It's okay 5 star hotel with nice historic building and personnel with good attitude. However the experience was not as polished as would have hoped and experienced in the best 5 star hotels. Some stuff was clumsy, some cigar smoke sneaked to the room, sauna was not hot and spa seemed like derelicted. Location is superb.

Well once you enter the hotel and take a look at t...

Well once you enter the hotel and take a look at the reception the feeling of grandeur overwhelms you. This feeling is quite short-lived and soon it's overcome with shoddy service and very ordinary rooms. The hotel furniture is quite dated and while the hotel boasts of 5 star accommodation and service and charges appropriately for it, I would still say it's nothing more than a 3.5 star hotel. Look at the pictures and make your own opinion.

The hotel is amazing with its architecture inside ...

The hotel is amazing with its architecture inside and location to the center. The rooms are really specious with a fireplace. Every detail in this hotel is unique and well preserved. Breakfast could have been better for this class of hotels

Super good place, great location close to town, wi...

Super good place, great location close to town, without feeling like you are in the middle of it.
The staff are pleasant and they do their part to make your day better.
The rooms are nice and comfortable.
The bar is open 24/7, but the bartender is not the fastest in the world, but managed our orders
The SPA area may be a little too cold and the pool could be warmer, but that's ok.
The restaurant is good and the breakfast is at least good.
The building itself is a story in itself and the renovation / conversion to a hotel is really nicely done.
The hotel is worth a visit.

Faultless weekend trip

Faultless weekend trip
Room was superb, location was fantastic, breakfast great
Quality of service from all staff = top class

This hotel was great, the beds were very comfortab...

This hotel was great, the beds were very comfortable and so were the pillows. The rooms vary as the some rooms(mainly on the 4th floor) are more modern than the others which are more classical. My room was one of the more modern rooms which was very nice and neat. There was one room separated by a glass wall which was like a living room with a couch and desk and in the room opposite of the living room was the bedroom which had a pretty large bed which was comfortable as I mentioned in the beginning. The bathroom was very clean and functioned perfectly-the decor was very nice throughout the whole room. One thing I disliked was the speed of the food arriving as it took quite a while but I suppose it was worth the wait as the food was fairly good.
I overall think this hotel was great and probably is the best hotel you can get in riga.

GalleryParkHotel & SPA

GalleryParkHotel & SPA

4.5