4 years ago
Hired for our wedding in July. Whilst the team are...
Hired for our wedding in July. Whilst the team are absolutely lovely, any communication was a real struggle. I don t think there was a single quote or email that I didn t have to chase several times to get a response. For example, three weeks before our wedding, I sent over the final balance and asked them to confirm receipt. I heard nothing back, so a week later I chased again. There seemed to be some confusion on their end as I had paid the deposit separately (as they asked me to), so I confirmed everything. Three emails over the course of the next few days and a phone call later, I finally got confirmation that everything was confirmed and we were ready to go. Poor communication isn t great at the best of times, but a few weeks before a wedding made this even more stressful.
Thankfully on the day everything arrived without issue. The flower crowns I had asked for were beautiful, but I m sorry the say the flowers on our table garland looked past their best and pretty sad by the time we sat down for food. For the cost of our flowers, I would have expected a lot more and this coupled with the poor communication I m afraid I don t think I d hire them again.