It's a small shop but packed with great service. We had a hardware problem and they were happy to spend a fair bit of time working on finding the cause and then recommending replacement parts - all free. Decided to take them up on an offer for additional service because they were just so nice and affordable.
I was a computer professional myself at one point, so there's not a lot I need typically, but I'd definitely use them again for additional services.
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Always have had a good experience here. They will diagnose your issue for free. Also reasonable cost to repair if you choose to get your computer fixed
Like another review said, I would give this place 0 stars if I could. Probably their biggest issue is their promises to "call back" even though they have no intention to. I won't bore you with the details- but over the course of one month, I had MULTIPLE issues with the computer I took here. I brought it in with one simple problem, but I ended up with 3 more additional problems and COUNTLESS trips back and forth to get these issues resolved. Parts were switched and I was told they were brand new, although they looked nothing like the parts on the computer beforehand. Throughout the process of getting all of these issues resolved, I called NUMEROUS times and they always assured THEY would call ME back, yet I never received one call. Their lack of communication is horrible and the length of time to make repairs is unacceptable- this may have to do with the fact that when I went to pick up my computer he was playing a video game. Not to mention- the place is disgusting. There were at least 100 computers scattered and stacked across the place, and I don't think it has ever been cleaned. They definitely need a new slogan- as Fast, Reliable, On-time, Guaranteed, would NOT describe this business. I will never be going back and wish I would've done my research before going here, hope I can save someone the trouble!
I don't know what happened to this place. We had used them for years. They used to always do a real good job. But this place has taken a nose dive. We recently took my daughter's laptop in to be worked on. They were slow, which is ok. But lying to us and doing exceptionally poor work is not. Sad to say, but avoid this place.
Very Greatful for Nick (manager). Late last night my school computer quit. Because this is Memorial Weekend, I called many places with no luck finding anyone open. Computer Frog, 40 mins south of me, was open. Nick was very honest over the phone about what my chances were and what he might be able to do or not do. He had it fixed for me in about 10 minutes. He was very nice and also gave helpful advice to avoid complete loss of data. The place is very small but please give this them a chance. I could not have asked for better service.
I was happy with the service and would give it 5 but they took longer than originally said. Also, they gave me the wrong power cord when i picked it up.
DO NOT COME HERE!!! My god. How can this place still be in business?
There are orders on the ground from April of 2017 still out. When I deposited a hard drive 2 months ago and came to pick it up, the guy had lost it saying "I don't know where it is, can I drop it of later?". This place is robbing Lapeer blind, as well as wasting many peoples precious time. I'm convinced that most of the 5 star ratings are paid for or fake. Read the non 5's for an accurate assesment.
Just look at the photos if you need convincing. Someone should call the police. 0/10
