Fotocare Review

Foto Care is the best place to get the most professional service and advice, and the best photo gear. wether you are a professional or just a photography lover, this is THE place to go to!!!

You can't believe how great technically they are and no one can imagine how cooperative they are with guests

I dropped my camera (fell off of a loose strap). My heart raced and thought that my NYC trip was in a jeopardy. Turned out the filter did its (secondary) job and protected the glass. However, it was bent enough and I couldn't muscle it out of the lens.

I searched around and found Foto Care. I called first and went in because it was the closest place that was opened earlier than others. I went in and was helped by Ronald. He was very helpful and was concerned for me when he saw my situation!

He was able to get the filter removed (via the Rental store) and I was able to get a new filter to put on it. He was very friendly, VERY knowledgeable - everyone there seemed to be. We talked about other cameras, and his experience (plus showing some of his work), and some random stuff about how much he likes watches. It was a very awesome experience to be in there. If I need any thing done in NYC, I'll definitely stop by there again. Even if I want to buy something, I'll check them out first!

I was there for less than an hour and there were 1 fashion photographer and 1 national geographic photographer doing their transactions there. I knew I made the right decision to go in there :)

Ronald and Foto Care saved my photography part of my trip. Thank you guys!

Fantastic experience. Staff was very friendly and answered all questions.

The store for the professional photographer. Laid back non sales driven atmosphere. All the best gear with all the bells and whistles. They will help you out if your just starting out , but this place is more geared for the pros that know what they want. I also like the fact that they refrigerate their film and have a refrigeration unit behind the counter unlike the so called competition. Orders are done prompt with a fast turnaround. Their rental department has everything also. Plus they keep late hours....

I had a filter get damaged/stuck on my lens. They got it off in a jiffy and gave me two free rolls of film. I m going to break my filter more often.

Great retailer of photo gear, full service. a backbone of new york photo industry, friendly personal service.

Great customer service along w/ latest high end equipment. My "go to" photogear rental place, and really good prices for purchases!

I don t know why anyone would ever buy film from FotoCare. Recently went in to purchase 4x5 film in January. Kodak raised their prices per box on Kodak Portra 400 speed film on Jan 1 from $49.99 to roughly $54. FotoCare is charging $70/box which is a shameless up charge. Not to mention the box I looked at had an emulsion date from late 2019. B&H had the decency to only increase the price on film made after the Jan 1 2020 price increase. Do not buy film here!

If you need a pro store or just someone with a well funded option on anything photography and lighting related this is the place. And pricing is the same than the big box retailers that often know nothing about the products they sell. Also, the most variety in rental photo and lighting equipment.

Great knowledgeable staff that will cater to your needs and remember you.

When all you want or need is a light wieght version of BH this is a great spot. The used camera dept has a nice selection for top dollar. Carry a good selection of film stocks. A good selection of pretty much everything photography related. Staff is fine.

By far the best camera store in New York, Manny, Ron and Jeff are always welcoming and helpful!

Awesome customer service they helped me out last minute before my shoot and had great prices

Fotocare combines the latest in photo tech, with the feel of a small business where everyone knows you, and treats you like a friend. Friends with actual industry experience that can help find solutions. Especially in a world where it s easy to buy something online, Fotocare gives you options to explore, try out gear, and speak with an expert to determine your needs. All without being treated like a number, or being distracted by a busload of tourists.

I ve been coming here for over 5 years and as my photography needs evolve, so does my customer experience. As a hobbyist I came in to get the occasional supply or gadget that I needed at the time. Like 35 mm film or a tripod adapter i misplaced. As I shifted towards full time photography they were able to help with purchasing professional studio strobes, modifiers, specialty lenses, tethering solutions, location bags and more.

They also offer industry networking events, and in store training.

Their new motto is You re passionate about images. We re passionate about YOU. And with that level of Foto Care they ve helped elevate my career. True pros. They ve been in business for 50 years and I m sure they ll last at least another 50.

Awesome store, friendly and knowledgeable staff. Purchased a canon 90d from them today and was more than satisfied with the process. Highly recommend them to anyone looking to rent or buy photo/video equipment. 5 stars well earned!!

Incredible collection of cameras, parts and pieces. The staff quickly helped me identify the specific parts I needed, very courteous and approachable. Thanks for your help!

I've been going to Fotocare Rentals (on-and-off) for years. Fred (the manager) and the staff are friendly and know their equipment. Sometimes I need to rent from other rental houses and when I do I'm reminded that the service at Fotocare is really top notch...

All the photo/ video equipment you may ever need for a job. Fair prices and knowledgeable staff.

Professionals store. Everyone there is well informed. Only place I go for camera supplies and rentals. Ask for Ron!

This is a pretty small camera store - they don't have a lot of stock, but they cover a pretty wide gamut. Also, they have a reasonable amount of stuff that you can actually pick up and touch. Unlike Adorama (around the corner) where you have to get someone to go get something for you to look at.

All of the staff (4 in total) that I interacted with were super nice and knowledgeable. I didn't make use of it, but they have rooms for photographers as well as the capability to make very large prints. Also, they have two nice restrooms!

This is easily the best photo store in the entire country. Their staff is extremely knowledgeable and helpful. You'll find no high pressure sales tactics here and their pricing is very competitive.

I came in at my wits end with a flash I had rented from a different rental house (who had already closed) for a wedding the same day. Anthony and Manny sat with me trying to figure it out for upwards of 15 minutes, and we tried everything and finally settled on it being a hardware malfunction. The fact that the wonderful humans at Foto Care would help even when it wasn t their equipment shows how dedicated they are to photographers. I will definitely be renting/buying from them next time around. If I could give them 10 stars, I would.

Best selecting of used cameras in the city. Consignment prices are a bit high though.

Goto spot for camera experts to guide your purchase of a new body or lens, medium format specialists and rental house.

Really helpful staff in their rental area. Superb advice and genuine pleasure to deal with.

LOVE this place. I strolled in here one day when I was early for a client lunch across the street. I had been looking for a Leica Q for the past 4 months. Nobody (B&H, Adorama, etc) had them in stock yet.

I asked the very polite gentleman behind the counter if he had one, expecting him to say no....and yet he not only had one, he had 3 in stock! I played with the camera, asked a few questions - all of which were promptly answered by the very knowledgeable staff. I decided to sleep on it and said I'd call the next day with decision.

Purchased the Q the next day. I worked directly with the owner, Jeff. He really knows his stuff. Awesome customer service.

Jeff and Foto Care are now my default go-to for all camera related items!

Great service, good place. Dan was especially helpful.

Really helpful staff, happy to offer advice and take their time to explain the equipment to you

Lens was great. Customer service, meh. You walk in and all the employees are in their own world. No 'I'll be with you in a moment' or any indication that you exist. No one looks up.

However, once they talk to you they are helpful and friendly and give great advice.

Friendly, professional and knowledgeable. The only place that I trust buying my equipment and repairs. Being treated like a human and not a number is so rare these days. Keep up the good work.

Super Friendly, nice to get help from professionals and not just good salesmen.

Great store with knowledgeable staff. Bought most of my studio equipment from them.

Best place in the city for all types of rentals. Knowledgeable guys in the camera shop.

Ron - he made the experience educational and enjoyable. Seek out this font of Photo wisdom! Good people!

My favorite rental house in the city for a number of years now. Always helpful, friendly and insightful.

Good prices, great service, and personable people. Leave your wallets at home if you don't want to buy any thing. Nice people make it easier to spend.

Amazing customer service! I traveled to New York for a photo shoot just for a day. Since my personal gear was still in maintenance Fotocare was able to arrange the gear over the phone without any hassle. Thank you!!!

Best pro photography store in Manhattan. No nonsense and extremely friendly staff.

Brian in the rental department took great care of me during a day's worth of activities. When a rental process can go very smoothly, it makes for better photographs!

I've been going here for years. The best service and amazing staff. I love Tony!

This is the best place in Nyc to get your gear. Friendly and attentive staff. Highly recommend.

The staff was really awesome and helpful. Would recommend more than the big stores

If you work in the professional photo industry this is the place to build a relationship with. Outstanding staff, they always have what you need and if they don t have it they can get it. Their knowledge and service is impeccable.

Foto Care rentals and the store in the adjacent building offer some top quality gear for serious photographers. Probably the store with the most complete display of Broncolor studio lights in the NYC area. Even more important is the knowledgeable staff.

Friendliest, most experienced staff in any photo retailer in NYC. Support Fotocare, they take care of their customers. Hands on sales staff really out shines the competition.

Since 1998, I've been doing business with Foto Care and over the 28 years of buying and renting equipment, the staff has been professional and did everything possible to make sure it was a great experience. Don is always availabe to answer our tech and sales questions. Brian in rental has always been there when we needed him. The gear is clean, everything we need is included and it arrives as scheduled. Both of these guys have worked there for years and it says a lot about the reputation as well as the owner of the company. Jeff stands behind not only his staff but he stands behind each and every sale his customers make with his company.

These guys are the best!!! I almost don't want to leave a review b/c more people will find out about this place. But this place is special.

Prices are similar to the bigger photo stores in the area, but what sets Foto Care apart is the great customer service. Knowledgable and friendly staff makes deciding to shop here a no-brainer. Also, their rental studio is top-notch. Customer service just as good as their store and a great selection for digital full frame and medium format shooters.

Always a pleasure seeing the staff and being helped with my photography concerns.

I always trust this place for solid advice, fair prices and new or used cameras and lenses in great shape. Plus Kodak, Ilford and Fuji films.