Fortnum and Mason Reviews

If you're a tourist it's not bad to visit, of you want a pack of biscuits I'd suggest Lidl.

It's always nice to go back! For lunch or snack you always have a lot of choice and the shop is a marvel.

Choices galore - good for inspiration - lovely choices of teas.

I'll always love visiting this place as it gives me such nostalgic vibes of times now past. Their afternoon tea is one of the best I've ever had.

For the cost with terrible service and food is not delicious, very disappointed.

A wonderful experience. Enjoy morning tea or breakfast to start your shopping day.

Awesome place! Be sure to eat the underground Scotch Egg.
Jalapeno, onion-flavored

A nightmare of a customer service experience in one of the world s classiest cities. Very unfortunate. Pushy, rude employees and overpriced chocolate. Enjoy the many other great sites or Piccadilly, but not this pompous outfit.

The perfect place to pick up some traditional british treats to take back home with you. Home to three floors of teas,coffee, preservatives and biscuits. Perhaps avoid the week before christmas as it was extremely busy and we weren't able to sit down for tea.

An amazing place with a great selection and very helpful staff

Love this shop, beautiful pastry and cake section, and good for wandering round. Gets busy so give yourself plenty of time

First time I had been to this landmark establishment. Loved it though pricey, my mum loved the birthday groceries I bought her there especially the individual cake for her birthday. Hasn't stopped talking about it.
Xmas here I come

A bit pricey but great ambience for visitors shopping in London for gifts

Good selection of perfumes, especially Caron. Try the tea too, the countess Grey is very good

Amazing Christmas display as always. Must Visit, just to see the window displays even if you do not go inside.

The decor in the place is beautiful. The chocolate really tasty and unique. The prices are hight but I still recommend.

What not to love??? Lovely, lovely, lovely place for tea lovers

Beautiful shopping and amazing selection of teas and jams .

Beautiful place. Lovely service. Wonderful experience

Marvelous historical store . Always worth a visit. Staff are amazing.

Amazing place to buy Christmas presents and still open! The charming old lady in the til on the menswear floor made my day as she was very nice and helpful. I appreciate the store having senior elderly staff as well as it reminds me of the old world charm and traditional British manners, a shop fit for the Queen herself. Shopping here is an experience, like being transported in a beautiful Victorian setting, well worth a visit!

If you like tea ^^ Good or good, there are many different types.

Simply the best shop in London, their Christmas displays are fantastic outside in the windows and also throughout the store.

Even if you don t buy anything this is a must visit, especially for tourists!

The service was excellent and the waiting staff was pleasant and attentive. That said, I found the overall experience unfulfilling. It lacked intimacy and was too busy and noisy for my personal taste. I prefer places with more ambience and personal space compared with sitting in what felt like a large function hall with back to back tables. The afternoon tea was of standard quality and nothing to write home about from my perspective and experience.

This is a beautiful store and a great place tp visit while in London

First time there. You can feel the history, afternoon tea is a MUST!

For those who love tea, it s heaven.
It seems to be a place. Choose from many different types of cars
You can. It is also worth a visit for tourists.

The Foie Gras is amazing well worth the visit just for that! 5 stars!

The Harrods of food. Perfect for gifts. Staff are very friendly and frequently hand out free samples.

The legendary store. Atmosphere, choice, design. It is impossible to leave without a purchase.

One of the loveliest places to go for afternoon tea. Service is fantastic and you feel like royalty being served the most delicious teas of every variety you could want and endless sandwiches, scones, and treats. A bit pricey but entirely worth it for the experience and the tasty food and tea!!

Worth coming just for the displays, here a library themed collection, need to be in a sale to be affordable though

Very nice store! Pricey but all products are very well crafted, as well as the quality of them.

New pop up on the top floor. Calm place for a drink away from the shopping crowds

Fortnum & Mason High Tea? It is a YES YES YES from me!.

Fantastic department store. A must visit for tourists, locals and workers alike. There is something here for everyone. The food department is probably the most popular place in the store and you can find a present here for just about anybody. If you want to eat here, it can be a bit pricey but a nice thing to do as a one off. All in all, a very unique store that is an essential visit when in London.

Wonderful quality top British store...but the prices reflect this. Superb Xmas frontage- loved it!

Brilliant. Quality tea across the globe are in this Store. There is a small diner upstairs where you can have cakes, tea... Isa

Very high standard and beautiful store. Super high-end, beautiful department store.

A very good service, Italians, very good situation, 2 metro stations very close, good place to rest when going or coming

An incredible place. Santa's Tea Factory! A little expensive, but worthy of an "I know British" experience.

Loved their collection of teas, condiments and cookies.

Their preserves are just fantastic. We always pick up a few bottles every time we visit. Generally quite expensive but you definitely get good quality. It s a shame that last time we visited they seemed to have stopped making our favorite preserves - the four berry. We really hope this will come back on their shelves soon...!

Awesome wine selection and spirit selection in the basement. Love the tea selection on the ground floor as well. Super pretty store to go in and walk around to be honest with lots of yummy biscuits and chocolates. The grocery section is sooo nice. You'll see so much delicious food you are bound the get hungry.

A lovely place in a beautiful building. Prices aren't cheap, but there's a lot of luxury goods there. It tends to be quite busy, and the shop itself is quite small so it can be difficult to navigate. It's worth going for the building alone though. The staff are lovely.

Everything for breakfast, teas, infusions, coffee, , , small wine cellar
Excellent and inexpensive shipping service

The exquisited of the English world. Great cookies is what my budget allowed me from that store.