Fortnum and Mason Reviews

Mega store on four floors, with extra luxury items, from bicycles to ceramic tea services, men's / women's clothing, home furnishings and gifts.
Important prices for High Class customers
Anyway to visit

The best food on the planet.. I love this place, simply bellissimo.. I have been coming here from Germany whenever I am in town

Absolutely stunning shop, especially this time of year

Beautiful and super sophisticated store, it is a place you cannot miss.
They have a huge variety of teas, in addition to sweets.

An experience as much as a shop. Expensive, but excellent quality. Wide range of teas to suit all tastes. Elaborate window displays.

Super lovely and gorgeous place for tea, dessert, cheese and wine! Good selection of home goods as well.

Was there for afternoon tea and then some shopping. Their afternoon tea, however deceiving is actually very filling. Some of the selection was really good, while others were mediocre. They do have some fairly unique items worth trying

amazing lights on a gas in the 21st century, its like a time mashin

The tea selection will make every tea lover happy. Great, noble ambience! Worth a shopping spree.

It is not what it was like all over England. Charcuterie sous vide etc ... in France Fauchon does not have to have a complex.

Disgusting service. My friend who took me there who is 82 years old had a voucher for tea,which was a gift,she pee booked in advance,but on the day had forgotten her to take the voucher which had the codes. Even though she was on the computer system. They would not serve us until she managed to phone her neighbour with spare key to get into her home to locate the voucher numbers. It took about 40 mins altogether as previously get neighbour was not home. Once the code was given we were sererved. We ask the guy who happened to be the manager to recommend us what was on the vouchour valued one hundred and five pounds. He duly recommend a beef Wellington which was a two mouthful size in a big fat fancy plate and for my friend Rosie a small fancy sea food in a sauces served circumstances size of small tea cup, He duly came back to us and told Rosie that she had to add aTwenty five pounds on top of the voucher. When the three tire thing came it consists of five very minute fancy cream cake thing, second layer two small plain scones,and the third layer consist of two fruit scones. That was it. Rosie was very upset and she ask one waiting staff, what about the sandwiches,he said it doesn't come with sandwiches. He implied that if she wishes to have them she had to pay. She said the the tea value is 105 and on top she had to pay 25 and no sandwiches. I was very shocked, the manager came and he too told her it doesn't come with sandwiches because of what recommended which was high tea. Anyway finally he saw how upset Rosie was,he told the server to give us the sandwiches. Finger sandwiches . I felt very bad as Rosie apologies to me,as she wanted me to experience tea at this posh place. Out of the five small cream cakes Rosie eat one. and she told me to take the other four home. So all in all I had six cups of tea, mouthful of beef Wellington in a big fat platethree sandwiches, one fruit scone and a plan scone.

Despite the fame that F&M has in the UK, both me and my partner agreed it was the best afternoon tea we ever had. Literally everything was perfect, from the lovely and attentive waitress who made us feel welcome every minute of our stay (thank you Vasilaia!), the fresh ingredients used for sandwiches and for beautiful and delicious pastries accompanied by the famous preserve from their own brand. Flawless.

Poor value for money, noisy surroundings. Staff diligent, but overworked therefore service was slow.

Afternoon tea here was fantastic. The selection is wonderful, the food is delicious and the staff is tentative. A great place to have a proper high tea.

Good to buy a car. If you have a special offer or limited tint, buy it quickly! Sometimes pretty mugs are cheap too

Supplier to the British royal family, essential when visiting London.

They sell a variety of products and supplies related to tea, and if you go to another floor, they sell tableware and various British brand clothes and products. There are a lot of items that women want to shoot. It's good if you buy the car you want after smelling the incense. I didn't buy a lot because the carrier seems to explode.

Their ice cream parlour is the perfect indulgent treat when sightseeing in the city to help soothe tired and weary feet.

Good and expensive. Very nice from the decor. You can also find something unusual.

How can you miss it if you are in London?! They have a menu for different food allergy. I always get the dairy-free one. The sandwiches were amazing! So were the scones! I never found nice scones in the States. I think F&M nailed it! Their jam was brilliant too. They gave me strawberry butter true love is blueberry. It is full of small blueberries. You can totally cover every centimeter of your toast or scone with blueberries.
I also recommend their gin, especially London dry gin.

What a store..... A pleasure to browse and shop in, this iconic place continues to be jewel in London's crown.

Great place to browse fantastic quality items and produce.

Great place to buy gifts for others or if you want to treat yourself to chocolate. This place is a gold mine.

Heaven on earth. right across from the Royal Academy of Art, great food in three restaurants, disneyland of grocery

This place makes you feel extremely British and I loved it! We were given a free tea tasting experience where we tasted four very rare teas. The selection of cakes and scones are great as well as refillable (if you order afternoon tea). Our waitress was kind and attentive. What a lovely place.

Classic place for tea, biscuits and cakes and classy gift boxes, a stone's throw from Piccadilly circus

It s definitely worth a visit at The Queen s Grocer. Loved how everything was so well presented.

Yes, yes and yes! One of the last truly timeless department stores of the UK, with something for everyone, and more tourists than you can count!!

There is always a warm welcome at Fornum & Mason. For those willing to look around, there is a wealth of great shopping to be had beyond their tea and confectionery floors, but if like me you're here for a look around and some treats, then you're sure to have a lovely experience.

If I had to recommend a purchase, then I'd highly recommend a traditional Fortnum & Mason hamper. A true delight and an amazing gift for anyone.

As expected, if you're here for lunch or visiting the cafe area, you're in for a treat as the flavours are exquisite.

Time for me to go get my macaroon fix, give me a thumbs up if you think you should too!!

Iconic London store, beautifully presented wares and excellent shoe-shine!

Nice store for souvenir shopping. Find it a bit touristy though.

Wonderful as always. I overheard an older gentleman walking into the store with his younger girlfriend telling her "Enjoy yourself, but please keep it reasonable."

It is strongly recommended not to enjoy English afternoon tea here, which is unpleasant.
Boys, please strongly stop your girlfriend from taking you here.

The taste of tea is not very good, the desserts are not very delicious, only bread can be eaten ...

Always a treat especially at Christmas! A must when visiting London

This place is just traddition personified. The afternoon tea experience is a must! Wide selection of teas of course, sandwiches and pastries. Excellent service.

We spent about an hour walking around buying gifts for people back home. The quality and selection is great but the prices can add up quickly.

Best place for tea lovers
The selection is huge
Love the marketing of the brand and all the accessories
This green color is my fav
It s a must do in London

Brilliant place for Christmas shopping. It always impresses friends when you give them something from Fortnum and Mason. ( The Royal shop!) Especially the confectionery and drinks sections. The other departments offer an excellent selection of gift ideas too.

The service was excellent and the diamond jubilee room was spacious and comfortable we had the champagne afternoon tea with refills and we took our chocolate home with us in a box with fortnum and mason logo altogether a great afternoon

Fortnums' tea and biscuit selection is great - I always pop in to stock up whenever I'm in London. But the store is always absolutely packed with people, so be prepared to muscle your way around!

The best tea is in Fortnum and Mason. Fantastic place and nice people. Building itself has very interesting history . The nicer person there is Kamlesh who works for a very long time in the grand floor and knows everything what what is best to get and what you would not find anywhere else. I love all the teas - and I recommend to try Milky oolong. For a treat go downstairs for cheese and wine and for even better treat - high tea upstairs is one of the nicest that I have experienced!

Such a relaxing experience, surrounded by pure luxury

Wonderful as usual, very crowded with Christmas shoppers.

Wide choice of teas at reasonable prices (for classic cardboard boxes, but beware of the price of gift or fancy packaging).
Delusional prices, however, for certain objects on the upper shelves, for a quality that is necessarily up to the price offered ...

Lovely old shop a bit out of my price range really. Staff are very helpful and friendly.

Incredible store. Very traditional and classy. Yes, it is expensive, but it is worth at least seeing it. It is a much better experience than Selfridges or Harrods.

It's everything you would expect from a London store, elegant, classy, a bit expensive though ;)

Afternoon tea pastries including the famous Mont Blanc !!! Well !!

Impressive establishment. Everything is high quality ... and high price too.
Very delicatessen, it is difficult to resist taking some marzipan or some special bonbon.
Even the various wines they have can be tasted in a reasonably priced wine glass vending machine. Curious.
The pastry and chocolates section is incredible ... But I found it somewhat expensive. If you want to take a souvenir or gift back, this is the best place but knowing that you are going to pay it well paid ... It is the price of the exclusive.

Too much out of our price range but interesting to look around. Do feel like you are under constant supervision!! The fragrance wasn't even that nice! Bought some tea bags but they weren't great!!

I would give 5 stars, but having people on me all the time it's a bit annoying. Let me see things first!

Nancy is the most wonderful member of staff there! We were extremely well looked after! Many thanks

I always walk past this store and never usually go in but now I love it, this store has lots of amazing products that you can't buy anywhere else, I now go in every time I'm on London.

A true luxurious department store, worth a visit for tourists and Londoners a like. The visual merchandising through out is stunning and the staff are all excellently trained and aproachable. Just wish i could afford to do more ahplling jere and actually come for afternoon tea!

Quintessentially English department store. Best tea selection in the world to start...

Really perfect. I went there in March and I don't regret it. The quality of the products and the welcome from the staff deserves 5 stars.