One of my absolute favorite places in London. Practically fixed destination! Large selection of teas, herbal teas, biscuits, creams and other typical products. Furthermore, every day it is possible to taste tea and sweets. Unmissable during the Christmas period: typically English decorations and decorations and a romantic, elegant and suggestive atmosphere.
Beautiful store. The afternoon tea was just wonderful (they do gluten free options). A huge selection of products in store - good prices for what you get (high quality products). Chutneys, jams and curds are amazing !
We were gifted high tea for two at this top class establishment. Prices are not for the faint-hearted, and the coffee was below par for this Australian, but everything else is top-notch. Rare teas, excellent food.
Wonderful place to spend half an hour, particularly at Christmas (if you don't mind the crowds). The Royal Blend tea is highly recommended
Very poor service for high tea. Felt rushed delayed to get to table then had to wait for food for 45min. Then only allowed 50min to eat food.... Couldn't even finish my cup of tea. management pressuring our waitress to get us to finish and move. Waitress was excellent and was a saving grace of visit but she was made to feel uncomfortable. They didn't look busy.
Shopping was excellent though and staff where very helpful and fantastic in pick your own hamper area. But I will not do high tea again. And disagree with 12% service charge!!!
Nice place to get some London souvenirs for your friends.
It was nice to be able to buy a gift car. The display is neat and well, and the price range is varied so you can choose comfortably. It's better to present as it is delivered to the royal family!
I really love visiting this place, when i'm in london.
If you are rich, it is the best place to buy delicatessen. The store is beautiful but I could not buy a little house of bombs. 120 pounds a kilo, I think I remember.
Classic and iconic. Excellent quality, but you will probably pay accordingly!
You should not miss this store! Especially at tea and / or coffee, they serve some delicious scones, it is not cheap, but it is worth it. On the top floor is the men's store with very nice barber items, also clothes. In general, everything is very expensive, especially for Argentines who do not hurt to the soul when converting into pesos! Now, the tees they sell are not impossible to buy and they are very good!
Spectacular British department store. The best we have seen so far. These warehouses do represent the British essence of elegance, glamor, and personalized attention.
Having also visited the famous Harrods department store, if I had to repeat a visit, we would return to Fortnum & Mason without hesitation.
Enchanting dive into the past with today's delicacies
Here everything is very expensive, not for the average man .... You are afraid to touch something !!!
Had a meal here, steak was chewy, asked for medium rare came well done. Chips were like oven chips. Portion size was on the small side. Plate was mostly covered in salad. Drinks selection was very limited.
Very nice but it is an upscale draga place of quality
Amazing and beautiful shop, ideal place to buy tea and cookies!
Really nice tourist trap, but they have the best bread in London!
Everything is magnificent, I would not know what to highlight, well yes, the gentlemen's section !!!
Whenever I come to London, I buy tea here. I tell everyone that here is Earl gray of the 10th level;) Also, these teas can be brought as souvenirs and gifts. They look very worthy!
Absolutely amazing! Perfect for Christmas shopping! Quite expensive but make some great gits.
A quintessentially British shop. If you're looking for top quality products with a price tag to match then this is the place for you. Can definitely recommend their afternoon tea. It's not cheap but it's worth every penny. Of all the afternoon teas I've had I'd have to place this one in my top two.
Perfect place for the Anglophile. Everything here just looks and feels traditionally English. A great place to pick up souvenirs.
Beautiful, particular and very kind and very helpful cashier.
Traditional high tea. Perfect for the tourist tea-lover like my sister and me. On the pricey side but worth the splurge to get that traditional high tea experience. Love the Tiffany Blue silverware. Biscuits are so good here and you can keep the jam and lemon curd they give you (the lemon curd is soo good). Unlimited sandwiches and desserts. The cakes weren't that good (didn't fancy the Victorian cake too much) but it could have also been that we were so stuffed on tea and sandwiches and biscuits. We also bought a few teas to take home as well which were really nice.
The most posh chocolateirs in the country
5 all the way
It was ok. Stuff is just not good value. This is the kind of place you get gifts for the people who look down on you.
Staff are super nice and helpful so I'd come back for the service.
Simply the best, in terms of variety, quality and customer experience.
Not a good service. You can have a nice cup of Tea elsewhere.
Love shopping here for my teas and smoked salmon. Always been happy and had great helpful service by the staff
I really enjoyed my afternoon tea here! They have a huge tea selection with very delicious breakfast options and cakes!
Fortnum and Mason is a must see on any trip to London. This is the perfect place to buy gifts to impress your friends back home.
Staff look impressive in their tails but customer service could be improved. I went on 7 December 16 to collect items booked online. I was directed to the first floor. Had to wait at Customer Services for around 10 minutes without being acknowledged. I was then sent to the build your own hamper stall where I again had to wait. I was then told collections are from downstairs at the back of the store near security. Went downstairs and there was no signage where to go. Staff did not know the arrangements.
I was finally directed by a lovely lady but you had to go out the store and round the back. There was no signage to direct you. Having to go through a staff entrance on a back Sstreet really took the sparkle off a Fortnum experience.
Went for dinner and checked my items, only to discover some earrings were missing. Went back and the earrings were presented in a plastic bag. You would expect a presentation box from a store like this.
I feel this store exploits it's name and takes its customers for granted. Worth a visit but they could do so much better.
Good quality but expensive as well. I'm not going there that often but when I have to buy London souvenirs like English tea it really works. Tea is worth it but not sure other items like cookies and that kind of thing is good enough for the price. I hope they have more items with more various and reasonable price
The place is worth a visit, eating very tasty.
To those who take gifts from London, I advise you
Even perfumes, luxuries and utensils
Gorgeous food,drinks,marmalades,honey, tea...it's impossible to go out without buying something ,particularly at Christmas time
The food is expressed here in an opulent, refined and refined way
Overpriced, overbusy, overated - but some good lose tea. Tourists beware :)
Oh to be rich enough to shop here every day. The place to get your top quality edible gifts for the people you really love. The Lucifers biscuits and the florantines are my favourites, they are just delicious.
Good service, good food, good atmosphere, but too expensive
A mythical place .... Exceptional teas, always a quality welcome. Unavoidable
A classic store in London that one can find high quality items for clothing, house decoration and many more. A wonderful, large tea selection for the fans. Of course most are on the expensive side but very worth the visit, even only to browse and admire
Fabulous shop especially at Christmas time. Great displays and friendly staff.
Mostly for tourists now. I no longer do my grocery shopping here
Unique ! This is the most distinguished place to shop in London : from the tasteful food & spirits selection to the most refined goods for ladies & gents, without forgetting the precious homeware, everything there is ravishing. A real delight for the eyes !
We had an afternoon tea on the top floor.
The atmosphere is good and you can play.
I couldn't eat because of the large amount, so I asked him to package it for takeaway.
The tea heaven, I find it a little expensive but the quality is very high, very kind and helpful staff.
Lovely store!!! Pretty teacups, delicious biscuits, sumptuous teas and coffee. Have afternoon tea in the Diamon Jubilee Tea Salon!
I ordered ramen, the meat and the algae didn't taste particularly good. The service was nice and the inside of the restaurant looked pretty good.
Gui Sang Sang but worth a hundred years of English afternoon tea
Good selection of stuff but sort of stuffy and full of people who feel like they are a bit judge-y. Staff were nice though!
Gourmet excellence !!! They don't feel like leaving
An expensive and beautiful tea, tea, and food culture. It looks really good, but it is very expensive.
Worth a visit for the history, its displays and products but can feel like your in a tourist attraction at times so best to pick your time.
fortnumandmason.com
