Fortnum and Mason Reviews

This is one of the most beautiful stores I've been to in my travels around the world. My wife and I are addicted to the chutney, jam and curd they sell, which comes in a variety of flavors. The tea sets are gorgeous along with the picnic baskets. The price is expensive, but if you weren't expecting that, this store isnt for you.

Much lower than my expectation. Not worth its price.

Wonderful historic building with gift offerings galore.

Just to go round the confectionery floor makes it worth the trip to the Store.

Incredible place with great produce. Elegantly designed and worth checking out for sure. The store sells all sorts of stuff, this is a smaller version of Harrods

Always the best for ice cream, cappuccino and service since childhood!

Had a drink in the wine bar on the ground floor with a old friend .

If you are looking for a very attentive service for something special then this is the place to visit.

I shall say I go there a lot. So often that staffs at food hall know me. As people know it's a British high end store attracting tourists. But above that it offers decent food and drink.... wine, coffee, tea... some wine events too

One of my favorite places in Piccadilly. I walk from the top down, taking special notice of the men's section on the 3rd floor. Be sure to walk through the food section. And then to the ground floor to sample the teas they have available. Finally, leave at the side where the doorman takes care to wish you a pleasant day.

Love, love. Love this place! Way better than Harrods!!

Simply the best store in the world! Nothing else to say.
I love the store and try to come here at least twice a month.
The wine bar on the lower ground floor is one of my favourite bars in London as is 45 Jermyn Street one of my favourite cocktail bars in the city.
And of course if you want afternoon tea there is nowhere better in the world to go. Take my word for it, only the English understand how to make tea!
But please don't take any notice of what I've said above as, if you do, I won't be able to get my favourite tables. Thank you.

Nive to shop good quality products, including ready to go food, a nice bar inside..not very expensive

The most beautiful tea room and not only, also a luxury tea store, to see

Enjoyment for eyes and palate
Wonderful environment

Excellent food in the restaurant and visiting here is a tourist must!

Bought the famous cookies here, but checking back home, turns out that they were produced 10 months ago and they have only 2 months left before the expiry date. Be aware and check before buying!

This is truely one of the best department stores
I loved the decoration and style its amazing and really shows the Heritage of London
The prices are affordable compared to the luxury of the item. I loved their applr and cenamon curd and bought alot for my family back home

Fancy, delightful surrounding and super helpful staff.

It's cutest of the london department stores, less crowded and perfect to find tea- related items.

Blessed shop, great for Christmas shopping. The champagne truffles and chutneys are super tasty.

Take gifts for relatives here, teas, cookies, etc. still beautifully packaged

You must dress up and go along for for the Christmas experience. Lovely store.

Exquisite place. Good section of teas and coffees, as well as gourmet service. Very good Christmas section.

Fortnums !! . Wonderful choice of food products and very good eateries . Amazing hampers . By royal appointment I believe .

My favourite place to roam when I m feeling fancy. Staff are always lovely and helpful, and the food is delicious! Great biscuit tins! It never fails to make me feel magical

Excellent afternoon tea although I won't be doing my weekly shop here!

A very high-end department store, I heard Tchaikovsky being put in as soon as I came in. Think about how many department stores in the market will make it like this, the environment is really beautiful

Great place to mainly shop for teas, biscuits, jams and other foods although it s a full department store

One of the most amazing places for high tea! I will always stop by here when I am in London. Make sure to call and make a reservation!

Former official tea suppliers for Buckingham Palace have maintained a medium to high quality of their product. There you can also find sweets and coffee but their must always remain tea. Also try the lemon jam made with butter and eggs. Very particular and a pleasant surprise for the palate

Lovely food. Waiters polite. But had to wait long time for foot to arrive

Not my cup of tea but to who ever likes this kinda a stuff highly recommend (as long as your fine with high prices for small things) recommend you have a doctor next to you for all the times your gonna have a heart attack because of the prices!!

The most English store in the UK. If you need a decent souvenir, beautiful dishes, accessories or just a delicious cake - you are here.

More than a famous shop, this is an experience to be savoured. Buy their excellent chocolate, experience world class perfumes or best of all, enjoy afternoon tea on the fifth floor. A melifluous and delicious experience where you can taste some of the best English flavours and pastries with a good choice of teas and coffee. Personally it has lost a little of its charm since the refurbishment however it appears more popular than ever with tourists who queue up to purchase their souvenir tea or biscuits. Harrods wishes it had the class of Fortnums.

Went for afternoon tea and was blown away by the experience. The food was excellent.We also explored the store and were in awe. It's definitely a place you should check out if you're in the area. The tea and preserves are excellent and worth bringing back home

An amazing place to shop your food, your tea and your cakes ! And an exquisite presentation !

Nice ambience but the scones are a little too biscuity

Extremely generous tea time, offering complimentary seconds, thirds, fourths of whatever you fancy (tea sandwiches, scones, petit fours). Extensive tea selection as well.

This is a popular department store in London selling a great variety of goods but it is mainly popular for its confectionery. The biscuits and candies sold here are extremely popular. Other than these, there are also other goods. It has also a number of cafes and restaurants. Its Champaign tea set is really good and delicious. A good place to browse around and spend an afternoon.

One of London's most delightful stores. Somehow the crowds don't seem to overwhelm its charm. Yes, it's expensive, but there are always small things you can buy to have the experience of shopping there.

Pure English spirit. Wonderful and less expensive teas than it seems. The selection of jams and jams is spectacular

Lovely afternoon tea, one of my all-time favourites. Each segment of the afternoon tea is refillable, so you can have as many rounds of sandwiches, scones and cakes as you want. Then you can choose a slice of cake from the trolley to either eat their or takeaway.

The only reason I am marking the experience down a star is because our waiter, Adrian I believe, was excessively pushy and kept insisting that at least one of us (I went with my husband) had the savoury afternoon tea, which neither of us wanted. I think we had to tell him 'no thank you' about six times. When I ordered my pot of tea I was then told by the waiter that my selection was wrong and that I should choose from a different part of the menu. From experience I know that I can only usually drink a single pot, and wanted to try the one I had chosen, which for the price I think I have the right to do.

This wouldn't put me off going again though, the other waiters we have had in the past have been faultless.

It looks great but it ain't all that. The chilli sauce in the foodhall doesn't get anywhere near the Nandos branded stuff you can get in tesco!

To the shopper's paradise. Is there a tea you can't buy there? I do not think so. And the tea cans and tea packages are the finest you can imagine. They also have biscuits, chocolates and other delicacies. In the basement there are wine and flowers, and on the first floor all the tea equipment you could want, just as there is a nice little tea salon. I will definitely go there again.
I was there at Christmas time and so you should not cheat yourself for an original Fortnum & Mason Christmas ornament. It doesn't exist sweeter.

Beautiful shop where you can find all sorts of lovely unique gifts. The afternoon tea was great with really lovely service. The food isn't anything quirky or trendy but it was all certainly lovely and in the right sizes. You're able to get unlimited refills on every plate/tier so go hungry and don't be shy asking. They willingly and gladly do it! Don't worry about saving room for the last slice off the cake trolley as you can have this to go (in a beautiful box) and continue the lovely experience at home. It's not the cheapest but certainly worth the experience and if you get a few refills you get your money's worth!

Obviously this is not where you go for cheap goods, but special treats it has a great range. Packaging is fabulous.

A teasing selection of food, wine, chocolates and tea on the ground floor and basement. Non-bling luxury goods on the rest of the floors.

Always pleasant but disappointed that the third floor is less and less dedicated to people and more to sales services.