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s
4 years ago

perfect

K
4 years ago

Why did you move the boxes to the back of the stor...

Why did you move the boxes to the back of the store? I buy my book. Go down the stairs and be followed by a vigilante asking me if I bought my book ... well, I don't know, but the boxes were much better before ... I was totally disappointed. .

D
4 years ago

I have always enjoyed the customer experience at F...

I have always enjoyed the customer experience at Fnac, wherever it is. Here it is the same even if it has changed a lot, it is a peaceful store where it is good to stroll. There is always a lot of choice in all media and books. On the other hand, the media / info departments have shrunk considerably.

B
4 years ago

Good

L
4 years ago

To flee !!!!

To flee !!!!
We will never take you back there! We bought headphones but they are not compatible with what we bought (of course there was nothing on the box that indicated it). Arriving at home we try it does not work, we put in the box and we say "we'll bring it back". The product and clean the box flawless and the receipt says "exchange / refund within 15 days".
We say that as we open it will have a small discount (we warned it is marked on the ticket ...).
Well NO they do not resume at all! Either it's a HYGIENE PRODUCT so nothing ... she did not even open the box to know if it was clean or not ... NO they do not want to.
Since when headphones are hygiene products ????? A birthday present from my boyfriend that I will not be able to use at all! And yet I was going to be nice ... I would have accepted a haircut and a purchase voucher to spend at home ...
All other businesses would have made the effort to take it back (I worked in major chains like yours and we did not do as much fuss!)
So belfortans friends go to baker who has another policy of return!

In fact if we understand well they take back nothing at all (computer once turn on we lose licenses they do not pick up, books like, headphones it's hygiene products , household products like that, you pick up what Fnac? Tell me?
By the way it is not written in the department that the headphones are not taken back or exchanged, but I think at home it's easier to indicate which products you agree to take back!).

To flee !!!!

D
4 years ago

Place in the city center of Belfort located in a p...

Place in the city center of Belfort located in a pedestrian area, the shelves are well stocked, tidy, The staff is friendly, smiling and at your service, you will find your happiness in the world of literature, audiovisual, IT, digital, music, for adults and children alike!

J
4 years ago

Great

A
4 years ago

Welcoming clean store we find a lot of things in l...

Welcoming clean store we find a lot of things in literature and for all ages and if we need a book where specific book, possibility to go to the site to order and remove in a Fnac so nickel

S
4 years ago

I like !

I like !
damages whatsoever in town just for the big purchase.

A
4 years ago

Well

S
4 years ago

dream

p
4 years ago

It's still a mess

It's still a mess
It is better to order on the internet
At least there is stock ..

p
4 years ago

Top

s
4 years ago

Serious if you have a problem with your phone. It'...

Serious if you have a problem with your phone. It's been several months since you have problems with your phone! Can not reach you or leave messages. Especially when there is a problem with a product that has been ordered and must go back to the store while we live next door!

G
4 years ago

Well

F
4 years ago

No

M
4 years ago

In constant declension.

In constant declension.
Unique highlight is the blonde toy seller.
Super hospitality does not reflect the rest of the restless around it.

The good thing is already left the ship ...

A
4 years ago

No

About FNAC SA

FNAC SA: A Leading European Distributor of Cultural, Leisure, Technical and Home Appliances Products

FNAC SA is a French retail company that specializes in the distribution of cultural, leisure, technical and home appliances products. The company was founded in 1954 by André Essel and Max Théret as a cooperative bookstore. Today, FNAC Darty is present in thirteen countries across Europe with over 780 stores.

The company's mission is to provide customers with access to a wide range of products that cater to their needs for entertainment, education and personal development. FNAC Darty offers an extensive selection of books, music CDs and vinyl records, DVDs and Blu-rays as well as video games for all platforms.

In addition to cultural products, FNAC Darty also provides customers with access to the latest technological innovations such as smartphones, tablets, laptops and desktop computers from leading brands like Apple, Samsung or HP. The company also offers a wide range of home appliances including refrigerators, washing machines or vacuum cleaners from trusted brands like Bosch or LG.

One of the key strengths of FNAC Darty lies in its ability to offer personalized advice and services tailored to each customer's needs. The company employs over 25 000 experts who are passionate about their respective fields (music lovers for example) which allows them to provide valuable insights on product features or recommendations based on customer preferences.

Another important aspect that sets FNAC Darty apart from its competitors is its commitment towards sustainability. The company has implemented several initiatives aimed at reducing its environmental impact such as recycling programs for electronic waste or energy-efficient lighting systems in stores.

FNAC Darty's success can be attributed not only to its extensive product offering but also its strong online presence. The company operates several e-commerce websites across Europe which allow customers to browse through thousands of products from the comfort of their homes while benefiting from exclusive online deals.

In conclusion,FNAC SA has established itself as one of the leading European distributors thanks to its extensive product offering coupled with personalized advice provided by knowledgeable experts.FNAC SA's commitment towards sustainability further reinforces the trust placed by customers who value ethical business practices.Their strong online presence ensures that they remain competitive even amidst changing market trends making it an ideal choice for anyone looking for quality cultural ,leisure ,technical,and home appliance products .