FNAC SA Reviews

Always satisfied with the welcome at this establishment. Sellers are real professionals who know what they are selling. I am delighted :)

Store ideally located on a whole floor in full pedestrian street. Accessible by escalator or elevator. There are books, multimefia, video games, merchandising and so on and it is possible to order if the article is not referenced within the shelves. Home delivery or withdrawal in store easy and simple. I regret, however, the few cashiers during peak hours. There was only one cashier for almost 15 customers who were waiting to settle their purchases while there were two cashiers at the box office which was little used.

Nice place I like to go there for the books we find everything

Very interesting because there is everything you need and correct prices

I go very often for manga and books it's great and we can order

The staff and really friendly, especially Arthur , who advised me on the choice of my headphones, they are very smiling, warm and welcoming

Clean store, welcoming staff and I found the agenda a bit special for my daughter.

Service very good store. As against a cashier is particularly unpleasant and aggressive. Self-control training, and friendliness may occur.

Special mention in the video department, we are passionate and it is a pleasure to share opinions! A lot of choices in the store overall, my comment on the cash priority Fnac + seems to have been taken into account, it's nice!

It is impossible to benefit from the fnac mastercard card even with a permanent contract and a salary of almost 1500euro, what is the point of offering a service which is however inaccessible? However, I had the right to this one from your competitors, thank you Boulanger + :)

The person at the point books was a great help and exactly found what my son wanted!

Needing advice during my last purchase, the staff present was immediately responsive and perfectly met my expectations.
A big thank-you !

This store located is upstairs in a pleasant setting. Very nice home.

Very good FNAC, much more complete and vast than that of the nearby city of Colmar.

Always novelties. Welcome and service at the top. I just love it

Very busy on Sundays in December. Hard to find a place on the parking of the Arts. It earned me an almond December 26, 2017 because I could not park well in the center of the place bothered by vehicles from side to side on the sides.

A huge selection of products and qualified salesman on their shelves but prices are more expensive than elsewhere but there is the service that goes with

I rarely leave such positive reviews on large store signs but I had to post my review this time. I was looking for an LG Oled TV which could not be found in all Fnacs (mainly the one in Dijon since I live in the area). The site indicated that there is only one TV left in Belfort. When in doubt, I sent an email to the store to find out if it was possible to put the TV aside so that I could come and collect it. Aldo responsible for technical products told me that it was possible to do so, and that I could come and get it. I went there last Saturday and what a welcome! Very polite, outgoing and accommodating employees! The TV was packed with all its accessories (expo model without box) I was given the badge so that I could park my vehicle near the loading dock so that they could drop the TV there. I also met Aldo who is a dynamic person and seems close to his team. In short if all my experiences could be like this. Thank you again for your availability, your welcome and the speed in handling my request. A happy customer!

I am very disappointed, I went to buy an Iphone, the dealer insisted that I take an insurance offer where apparently I would get 30 . Only after half an hour of paperwork did he say nothing of the procedure to follow once at home ...

So I did not have anything. too late

Very poor service, messongere advertising

Well located in the pedestrian zone. Choice, price, advice, this store is, like all FNAC, a reference in terms of culture and leisure

The booksellers know their trade !!! I did not know what to choose, Florian guided me to the book of which I dreamed without even knowing it !! What talent !!! Well done !!

I wish I could put a zero grade. I bought two books at 70 euros. Did not receive the books, and tried to contact fnac three times. They did not accept to return my money because they can't do that with their policy. The books are on transit, so they can't give the money back. They told me the driver may have lost it. Basically, THEY JUST STOLE MY MONEY. Worst Staff ever, worst services, liars, hang up the phone on you, call you at 12 am, and steal your money.

Thieves, they sell you laptops to over 700 and if there is a problem limit you are called a liar, to avoid because the service is quite unpleasant

Store located in the outskirts of the pedestrian street, occupying the entire floor. There is everything, great choices in books, comics, novels, tourist guides, ... CDs / DVDs / Video games / computer equipment, hi-fi, TV-video, ... several different known brands.
Listening sellers, present, available, several payment boxes to facilitate purchases.

How hard is it to find a salesperson or wait for them to finish talking to them ...

Come to test a cell phone. The ramp was hs and the phone unusable ... Tips still so spartan. It is surprising that people buy on the Internet?

Large choice. Small business opportunities, interesting promotions.

Choice, professionalism and the ability to order and be silent

Good advice and sincere against them even for some things. It's good.

Beautiful sales area. Ideally located in the city center of Belfort.

Very unpleasant welcome, I reported a 3-month-old pc that did not work, I am a streamer, that's how I live and I can't have a spare computer in the meantime. Inadmissible, the computer has a problem and it is me who suffers? The only answer I got "had to order on FnacPro" thank you yes but how I could have known, who knows Fnac "Pro"
I will change my mind if they solve the problem which would amaze me, honestly never go there, they know nothing about it and they are not of the slightest arrangement, go buy somewhere else, really trust me and avoid go home!

Hello the store Fnac Belfort is like the other Fnac nothing more nothing less

Staff are absent. Difficult to get information. For the checkout, it's a treasure hunt except for regulars

For once the salesman took the time to inform me correctly. Very kind. Too bad there is only one

Long time I did not go there.
So...

Staff attentive. Nice store. You can find almost everything you need in electronics, books, DVDs etc.

We get lost easily but we have a lot of choices except for computer cables :(

As much as I am satisfied with the store in general, but the salesgirl of the store very unpleasant. Who passes you by taking an article without even saying sorry. I'm not picky but it was frankly abused.

Tt is fine ...., something to avoid delivering orders without signature at the reception

Dignent balances of the name of good deals on series in moin 50, remarkable comics, thank you Fnac

Well secured place clean and very well stocked I recommend

Great place
And a service always at the height

Organized store, friendly and competent staff. Only downside: the lack of some products in store

Very nice, wide choice and sellers who do their job well

That's good, there are cell phones, books, spaces for gamers * a lot of things!

* video game players