M

M De jong

4 years ago

Unfortunately I received several promises through ...

Unfortunately I received several promises through customer service that my product was delayed, but would still be on time as a gift. Nothing is less true. They better outline their inventory to attract customers. The management of the company then provides a customer-friendly solution: a link to the competitor, which can certainly deliver but is 120 euros more expensive . Indicated that this was not a reasonable solution. After all, the management could also buy the product there and deliver it to me. Now too late for the gift and I probably just have to wait weeks according to the management (was not on the site and confirmation). Nowhere to buy for a comparable price. I have to deal with this. So be careful !!

Unfortunately, several promises were made that inspite of the delay my product would still be on time for a gift. Nothing is less true. They better outline their inventory to attract customers. The management of the company had a "customer-friendly" solution (NOT): a link to the competitor, which can certainly deliver the product for the next day but it would be 120 euros more expensive for me . Indicated that this was not a reasonable solution. After all, the management could also buy the product there and deliver it to me. Now too late for the gift and I probably just have to wait weeks according to management (was not on the site and confirmation). Nowhere to buy for a comparable price now. I have to deal with this. So be careful !!

Comments:

No comments