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I placed an order and the sales team duplicated th...

I placed an order and the sales team duplicated the order a day later and charged my account twice. Upon noticing a second charge for the same order on my account, I immediately contacted Flaghouse for them to remove the second charge. They refused. I was promised I would receive the order I placed my Monday. I received the complete order on Wednesday. I had an event and needed the games for Tuesday. they refused to take off the second charge because they had accidently shipped it after I contacted them! I was told, I would have to wait until all the items reached me and I refused the order and UPS contacted them. This prolonged the amount of time they held on to over a thousand dollars of my money!! I have refused the second order with UPS and they still have not credit my account!! Is this stealing? It certainly is using someone else money without permission!!

Placed an order with them. I was told I would get ...

Placed an order with them. I was told I would get it in a week. After a month of waiting and 3 phone inquiries as to where the order was I asked to speak to a supervisor who was rude and said it was my fault I used a purchase order. Terrible customer service and would recommend not using.

For 65 years FlagHouse has supplied the world with...

For 65 years FlagHouse has supplied the world with quality equipment, well thought out programs and much more. They are a leader in physical education and recreation. They offer the best products, equipment, and educational programs for children and adults with physical and developmental disabilities. Flahouse have thousands of products and their team is supportive and extremely helpful. I strongly recommend them.

Since 1954, FlagHouse has been a global supplier o...

Since 1954, FlagHouse has been a global supplier of equipment, programs, and curricula for physical education and recreation professionals, as well as products, equipment, and programs for professionals who deal with children and adults with physical and developmental disabilities. Our products are leading, highly trusted and respected brands in their fields. Our catalogs contain thousands of products, including exclusive and proprietary products, are used by tens of thousands of customers and are supported by an industry-leading web site.