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C
3 years ago

I met one of your sales specialists Dan Hawes last...

I met one of your sales specialists Dan Hawes last year, when he came with a senior colleague, to appraise the apartment I m currently living in for market.
I was impressed by their professional appearance, conduct & transparency.
I mentioned that I would be looking to buy in the near future. Dan took my contact details & kept me in the loop weekly for months, of what was new &, appropriate to my needs, coming onto the market.

When it came time for me to invest in a property myself early in the year, I didn t feel the need spending the time & headworks chasing up other RE agencies.
Having previously been in the Real Estate sales industry myself, my high expectations were met, not only by Dan but, also his colleague Shane.
Always punctual, prompt follow ups with answers to my questions. Nothing was too much trouble for them and the whole process ran smooth as .
Plus, I got my favourite chocolates on settlement!!

I have no hesitation in recommending First National & their professional team to anyone wishing to appoint them exclusively for purchasing or selling Real Estate.

Yours Sincerely
Clare W

M
3 years ago

Being new to the coast and not really knowing anyo...

Being new to the coast and not really knowing anyone else here who employs a property manager, I googled best property manger sunshine coast and Bingo! The name Angie Johnson rocked up!!

I went with that and to this date I must say that she has not only met, but exceeded my expectations.

Angie conducts her work very professionally and seems to have a strong work ethic. I had maintanence issues with my property which was very difficult for me to chase with the property being tenanted. Angie dutifully made all the necessary follow-ups and saw to it that everything was completed.

I ve found that she has always been on top of things and really taken away from me the stress of tenanting my property.

M
3 years ago

Dan Hawes has a relaxed and calm approach in deali...

Dan Hawes has a relaxed and calm approach in dealing with any questions or issues that came up during whole purchase process. A great communicator and nothing was too much trouble!! When I'm ready to buy again he will be the first person I contact.

J
3 years ago

Dan Hawes has been helpful, prompt and excellent w...

Dan Hawes has been helpful, prompt and excellent with all aspects of the purchase for my partner and myself. Being our first home we came across a lot of new ground and Dan made the whole process a lot smoother. Can t thank him enough.

D
3 years ago

My wife and I decided to enlist the help of an age...

My wife and I decided to enlist the help of an agent to sell our penthouse apartment in Mooloolaba and chose First National, mainly through reputation. From our first contact with Paul Angell we felt confident that a sale would be made relatively quickly even though we were prepared for a lengthy sales campaign. Through their database marketing a buyer was identified straight away, a price negotiated to our complete satisfaction and a contract signed. The whole process was handled very professionally and we couldn't have been happier with the outcome.

R
3 years ago

Hi Paul and Lisa,

Hi Paul and Lisa,
Scott and I would like to thank you both for the great work you put in, in selling our Mooloolaba townhouse.
From the interview process we embarked on where you stood out as being a united team that didn't talk the salesperson BS... No over promising, just solid work, having open homes and following up potential buyers.
You achieved for us a realistic price that was well above our first offer, showing that you were working for us!
We would be very happy to recommend your services to other potential sellers and would be happy to use your services again.
Many thanks,
Robyn & Scott

C
3 years ago

We were very pleased with the help we received fro...

We were very pleased with the help we received from your agent Theo Balaskas. Never felt pressured by him and nothing was too much trouble. We felt most comfortable with him, so friendly but professional. After signing, Theo was called away overseas, but your office was available to sort out our further questions. We have advised our son who has our P of A to be sure to use your agency when the time comes for resale.

J
3 years ago

Thank you so much for the invaluable support and a...

Thank you so much for the invaluable support and assistance you gave John and me in purchasing the above unit. Your professionalism deserves only the highest respect: this was extremely reassuring to us, facilitating our decision-making as well as the negotiations and paper work. In addition, being picked up from and taken back to the airport on the occasions we came up was wonderfully helpful and it was a pleasure to have experienced your friendship and hospitality.

Our sincere thanks to Paul who went out of his way to help us. We are most grateful and appreciative. We would unhesitatingly recommend First National to anyone contemplating selling or purchasing.

S
3 years ago

We just bought a unit in Maroochydore from you and...

We just bought a unit in Maroochydore from you and we are very happy with your service.

Specially Dan who did all the hard work showing us around and explaining this and that with great knowledge and getting us in the long run what we wanted. And also the team behind the scene who got everything ready in good time for a smooth settlement.

We are very happy and would recommend you to anyone.

M
3 years ago

A very big, heartfelt thankyou to Suzanne Annabel ...

A very big, heartfelt thankyou to Suzanne Annabel at First National Real Estate Mooloolaba and Maroochydore. From the moment we met, right through to the settlement of the contract and handover of the keys to my new property, Suzanne was an absolute delight. She is a bubbly, friendly and down to earth lady and was very helpful in answering the many questions I had. Nothing was too much trouble for her. She made the whole process very easy which I greatly appreciated. Also thanks to the Admin team in the office who were also very efficient and kept me informed at all stages of the process. I would highly recommend Suzanne Annabel and the team at First National Mooloolaba and Maroochydore.
Michelle Laney

R
3 years ago

We have known Dan Hawes now for 2 years. We purcha...

We have known Dan Hawes now for 2 years. We purchased our house from him 2 and a half years ago, and now we have also sold a house through Dan. He is the most honest and reliable agent I know. Dan has become a close friend to us through his knowledge of realestate. We highly recomend Dan as an agent to buy or sell through. Thank you Dan.

J
3 years ago

Delivered when others could not.

Delivered when others could not.

I had my apartment on the market with other agents where a lot of money was spent on marketing and did not hear a whisper.

I listed with Theo and within weeks he had buyers lined up and we had a signed contract shortly thereafter. He's an agent who operates on the front foot, you never have to chase him.

H
3 years ago

Dan was very pleasant to work with. He had good pr...

Dan was very pleasant to work with. He had good professional knowledge of real estate and values in the area. He was very approachable and helpful with all the small stuff involved in selling a property and we appreciated that. Thanks Dan.

S
3 years ago

Over the past 6 months, we have been speculating a...

Over the past 6 months, we have been speculating about purchasing a unit in the Mantra Mooloolaba International and have finally committed to the decision to purchase, settlement of which has recently been achieved.

Allyson and I would like to thank the staff at First National Coastal involved in this purchase, particularly Dan Hawes for the support in providing us with the required information on the unit to enable us to finalise our decision. Dan was always available to answer any questions we had and kept us up to date with the units status and did not apply undue pressure on us to make a decision.

Dan is a straight forward, trustworthy and honest agent, who is very experienced and well informed of the real estate market on the Sunshine Coast and I wouldn t hesitate to utilise his services again given the opportunity. I strongly recommend to anyone speculating on real estate to contact Dan and the support staff at First National Coastal for a consultation.

M
3 years ago

We recently sold our beach side holiday apartment ...

We recently sold our beach side holiday apartment with Shane Dawes and found it an excellent experience. He was professional, diligent and always pleasant to deal with. We have sold and bought various properties over the years and found Shane to be a refreshing exception to the somewhat sad norm of over-promising and under-delivering. We appreciated his honesty and well-thought-out reasoning regarding price appraisal and marketing. His acumen was reflected in the fact that we were able to go to contract in two weeks! Shane managed what is often an unnecessarily stressful experience into a smooth and assured transaction. He is a consummate professional and stands well above his peers because he treats both sellers and buyers with respect, is diligent in ensuring the parties are engaged throughout the process and, very importantly keeps his word. We have no hesitation in recommending Shane and wish him every success. MDW

B
4 years ago

We purchased a property through First National Moo...

We purchased a property through First National Mooloolaba. All our dealings were with Jean Hamer who we found to be excellent.

Jean handled the inspection process with utmost professionalism. At no time were we pressured and our confidence in Jean grew as the time for the auction approached. Jean was very thorough in her explanations of all that was involved and assisted us through the auction process a telephone purchase that was made much easier thanks to Jean.

With the approach of settlement Jean again provided a great deal of assistance and kept us well informed as to what was required and when. We were very grateful for her calm, thorough attention to detail.
In all, our experience was greatly simplified thanks to Jean.

M
4 years ago

Recently my partner and I made the decision to dow...

Recently my partner and I made the decision to downsize and move from our home in Buderim to a unit-by-the-sea. Paul Angell was the selling agent for the unit that we purchased. Over the years I have bought, sold and built property on numerous occasions and know first hand that such transactions open us all up to a certain degree of vulnerability both financially and emotionally. The integrity and humanity of the agents and their staff is key to ensuring successful outcomes for all. On this occasion, our purchase of this property was time constrained, and as buyers, we faced a higher than usual degree of exposure financially and as a family. This purchase was, quite simply, seamless from our initial drive-by-viewing to the wonderful (and much appreciated) gift at handover of keys, moments after settlement. I would count Paul's professionalism, authenticity and warmth of character as being the very best I have encountered. Paul, and his team, were communicative, efficient and responsive to the needs of both the seller and the buyer, acting exactly as an agency ought to as a matter of best practice. It is my pleasure to recommend Paul, and his team at First National Coastal, to buyers and sellers of Real Estate on the Sunshine Coast.

Kind regards,
Michelle W

C
4 years ago

As a buyer, dealing with Dan has suprisingly been ...

As a buyer, dealing with Dan has suprisingly been very good. Initially we knew straight away we going to put an offer in to the house we bought off Dan. After the initial phone call everything flowed extremely smoothly. All explanations were clear and easy to follow. We had a few odd balls thrown at him but he handled them in a calm and easy to get along manner.
Overall I do recommend Dan, keep up the good work!

V
4 years ago

Disappointed to say the least. I would NOT recomm...

Disappointed to say the least. I would NOT recommend letting these people look after your rental properties as they work for the tenant and not the landlords.

We moved back into our investment property and have been waiting for 2 weeks to even get a call back from them in regards to unresolved issues from the final inspection.

They will use excuses like the power was off so I could not check that the appliances work, as I have done research with other agencies it became apparent that tenants are instructed to leave power on until exit report is completed.

My rent was often late and when I would ring to find out why was spoken to like it was an inconvenience to the property managers.

Now we are left playing phone tag with the principal who can not do anything until the property manager in question returns from holidays. In the mean time my family has not been able to have home cooked meals as the oven is just one issue that has not been resolved. I am sure if I was a tenant it would not take this long to resolve this issues.

P
4 years ago

My partner and I employed the assistance of First...

My partner and I employed the assistance of First National Mooloolaba to find an investment unit in the Mooloolaba area. During the process of finding a suitable unit we were constantly updated with suitable properties which fitted our profile and are now proud owners of a property. Our thanks to all the First National staff, in particular our agent Dan Hawes. No pressure selling, constant contact and a most friendly experience. We have now employed First National to manage leasing of our property. Thanks First National and Dan.
Kind Regards
Peter and Denise

P
4 years ago

Firstly would like to thank you for all your help ...

Firstly would like to thank you for all your help in securing us a rental property. Really appreciated your professionalism, friendliness and urgency in finding and then confirming a rental property for us. Have had a few interesting experiences of Property Mangers on the coast and you have been by far the best we have dealt with. Thank you again.

J
4 years ago

Thank you to Paul & Lisa Angell and the team at Fi...

Thank you to Paul & Lisa Angell and the team at First National Real Estate Coastal for our purchase in Mooloolaba. From the moment of our first viewing on the Saturday to having our contract signed Monday morning they were extremely helpful. There was no pressure, great advice around the market and their Body Corporate knowledge. Both Paul & Lisa were very responsive, even after hours. Our experience in purchasing this unit was only more enhanced by Paul & Lisa's professional and personable touch in the deal. Buying or selling, we couldn't recommend FN coastal highly enough.

First National Real Estate Mooloolaba

First National Real Estate Mooloolaba

4.8