Fiat Bank Polska S.A. Reviews

A favorable credit offer. I am satisfied and recommend it.

I strongly advise against! The worst cooperation I have had so far and I have paid off three leases. Zero contact, they do not respond to letters, do not respond to appeals, but they are still happy to charge additional fees. This bank stopped at the stone age stage, to make an appointment with someone competent I should write a letter and send registered letters :) although they do not respond to letters, paranoia. I strongly advise against!

Warning! to do anything in this company is bordering on a miracle, luckily I have the last year of cooperation left, I RECOMMEND YOU!

I advise against !!!! bottom simplicity on the hotline you can not ask for anything. Everyone says something different. The worst is a guy with a loud voice, typical bum and cha ... m. It's hard to find out who you are talking to because they present themselves SZSZSZSZ says so. if you ask for the name again they pretend it's not him. More nothing to do with this thing. I prefer to pay extra and go somewhere else. Stay people away from them !!!

They advise very well :) the terms of credit first class :)

Generally no problems. Lending favorable. I'm happy.

Please stay away from this lessor. This is a clear mockery that something like this can even work. They take away the taste of life and any pleasure from using the vehicle. This is a gang that cheats, lies and charges extra fees at every turn.

List of additional fees:
- PLN 65 each time for providing information to law enforcement authorities (you can add PLN 65 to each ticket immediately at the start);
- PLN 65 each time for signing an application that gives consent to the use of insurance. A stone fell from the lorry ahead, breaking my windshield. I wrote 35 emails, called more than 30 times and had a total of 39 days of a car broken, because despite the fee, there was no FCA person all this time to sign this application for me. To sum up, I had to organize the insurer myself, repair the car in the service and it took a total of 4 days, unfortunately I could not replace the windshield further because for the next 35 days no one signed me an application with FCA for which I still had to pay;
- 6 PLN for each invoice for some "direct debit", no one has ever told me about this "service" nor will anyone ever explain what it is, they just charge it and that's it.

List of lies:
- The gentleman with whom I signed the contract was still to contact me, although in the end I contacted me first and he was supposed to call back, nothing like that happened, 3 years have just passed;
- FCA has been lying to me for the 3rd year in a row that they will present me an insurance offer, and this is not the case. Only the invoice for the policy comes, but which policy will you ask? Nobody knows that. My policy for which I paid but I never saw it somewhere in Poland because FCA made a mess with my personal data and nothing is right there. I reported it, wrote e-mails asking for the improvement of my data, called etc., all for nothing. The policy has been sent somewhere in the country, and I only receive invoices to the correct address.
- The contract says that the FCA sends annual declarations, how much is left to be paid, how much has been paid, etc. is another lie, possibly related to the mess of my data, which after many attempts I cannot change anyway.

Customer Treatment:
- Nobody replies to e-mails, and when someone kindly replies after many attempts to contact (it takes months), the reply does not give anything, because it is dispelling and not responding. I also warn you against asking several questions in one mule. The FCA doesn't get it. She answers one selected question from the e-mail and we have to fight for the rest of the answers again.
- Calling doesn't do anything. Once upon a time there was a bully who replied that you did not want to live and now there are new people, nice, but they lie that they will arrange something, e.g. a policy, and they do not do it. It is common.
- Invoices are sent in paper form by the Polish Post. If you don't get an invoice, it's your problem. I was called by the goblin by the phone that I did not have an invoice that I did not receive at all. After many pleas and attempts, they sent a scan.

I warn you against this because you will spend sleepless nights. It is not worth doing anything with FCA. I have so much contact with concrete because of them that I feel the mortar in my mouth in the morning.

I received from them after a year of leasing for a car an OC / AC policy for the amount of 6276
Elsewhere he was insured at 3050. I strongly support that they do not understand decency and respect for the client {of course with dignity in the contract in writing but something else when signing the contract} People talk about all this and everywhere so that they do not have to go through what we do.
Read customer reviews in each company and make a decision for him.

Attention, I warn against choosing Fca Bank in Leases and all operations. Cooperation is at least tragic. For two years our company cannot get a refund of overpaid PLN 4000. It is very easy to take care of their money but the customer in general. I strongly advise !!!!!

Kruisers and scammers. After a year of leasing, they increase the liability for two cars by more than 100% 13 days before the expiry of the policy, preventing the choice of a much cheaper insurer. Avoid this company with a big deal. Another leases are no longer with them, which I strongly urge all of my clients to do.

I was asked to call. A very rude old grandfather would not give me information. Generally When you want to use the ac that you pay for, they delay the repair by sending approval slowly. Although they really have nothing to do with it.

A complete bottom. Every year they demand a high additional fee if you don't send them a copy of the car assignment. Avoid this bank from afar! Google reviews speak for themselves ...

Matchstick men, the worst lease you can ever get !!!!!!!!!!!!!!!!!
They issue additional invoices that they do not send and after a while send a request for payment with an additional invoice for sending a request for payment.
Despite e-mail correspondence regarding the clarification of payment, another call with another invoice.
DNO DNO DNO
I do not recommend
Nightmare

I am a satisfied customer. I can honestly recommend.

Drama. The only thing that the service can write is "unfortunately we can't". Lack of electronic invoices, which is almost unheard of these days. The invoices arrive by post after the payment deadline, and now "due to the change of the system" they were sent completely late and have not arrived so far, so I am not able to settle accounts with the accountant.

I warn potential clients, the worst leasing I have ever had
I had to deal with.

Everything ok, I recommend credit cooperation, very good advice and individual approach

Paper invoices in the 21st century ... rude service, nothing can be done because the new system (installments for insurance). Zero communication. Bury

Thanks to this bank, he is currently in BIK as a debtor .... although the loan was repaid last year .... and yes, of course the loan was fully repaid .... for which I also received a letter from FCA, thanks for repayment of the loan. What orangutans work there - I DON'T KNOW. Currently, like consultants from 8 to 18 .... I call at 17 and the phone disconnects itself ... TRAGEDIA

Hassle-free lending. Great telephone and personal contact. I'm happy.

T R A G E D I A. It is difficult to understand why they still operate on the market with this approach to customers. Installments are paid ahead of schedule based on the schedule (it is hard to wait for the invoice). In spite of everything, they send interest notes for lateness which was not. They are constantly wrong to the detriment of customers. To date, invoices only in paper version. There would be no space to describe everything after 16 months of cooperation. I discouraged.

The bank does not respond to letters. The consultant in the telephone helpline denies what he said a moment earlier.
For those who like to "tear" information / answers by force, I strongly advise against everyone else.

* Update *: Leasing is fine as long as nothing happens that requires customer support. I have been waiting for a week for permission to repair the car - it would seem, a simple paper that can be issued almost immediately - until the insurance started chasing me (and they ask me when the inspection). The most troublesome is the lack of a customer panel on which I could track the fees and deposits (I suspect that a few fees have been charged carelessly). * Old: * I give 5, because I am happy with my cooperation so far (car leased), I hope it will stay that way. A simple application process, the invoice comes by post to the office, and they have provided me with comprehensive information regarding payment on the hotline.

Seamless cooperation. Professional and individual approach to the client.

Two leasing contracts, one ended 8 months ago and the other 3 months ago, we have not received any documents so far. On one contract, the overpayment that was to be reclassified. After 8 months they call for cars to be given away. Despite their insurance, they lure their policies three times more expensive than market ones

It gives 1 star because I can't get less during the holidays hidden fee from January 244 PLN for agreeing to car insurance, for reminding the payment of 69 PLN in total 329, I really do not recommend

Did someone call you? I can't see my e-mail address anywhere. I have a few questions but there is no contact option ... I think it's the first and last time I use their services

I strongly advise against. This is the second vehicle leasing in this company. Previous everything was in perfect order. This time it's a mockery. All leasing installments are paid on time. Self insurance for a fee of 199, - net. They issued an invoice which did not reach us, we did not pay and you suddenly call plus an additional fee for the call 69, - PLN. We have submitted complaints. In response, they said that everything was fine and the fees were due. A company without disrespect for its clients and business rules.
If you intend to buy a car in leasing, avoid FCA Leasing with a big deal.

A terrible company. I will dream about the night until the end of my life. Just to get the money. Writers and cheaters. One thing that I associate them with is stress, unbearable stress. So I recommend it for masochists and possibly for people with very strong nerves.

You have to wait some time on the telephone line, but when you get through, they will explain everything. E-mail contact is very weak ... one can wait even a week for an answer, which is unacceptable nowadays. I probably won't use it anymore.

I ADVISE EVERYONE! THE END OF THE CONTRACT IS A DRAMAT! YOU CANNOT REQUEST A SALE INVOICE AND A VEHICLE CARD! INSURANCE MORE THAN 100% EXPENSIVE THAN YOUR OWN !! I DO NOT RECOMMEND ANYONE !!! MY FIRST AND LAST LEASING AT FCA !!!!!

THE WORST LEASING I HAVE TO DO !!!

I am very pleased. I recommend the services. I will come back if necessary :-)