Travis Parks did a thorough check of our furnace/AC system. He found that a capacitor on the outdoor unit was below specs and needed replacement. Great catch and saves us from going down during the summer heat.
Charlie did a great job installing a new bathroom fan light combo and a new can light in our shower area. He had everything he needed to complete the job quickly and did a great job cleaning up after he was done. Great service at a fair price.
Jeff Daniel was very thorough, conscientious, and personable. I felt confident that my HVAC system was well inspected
Jason did a great job of going through our HVAC system.....explaining what he was checking, making suggestions for maintenance and for more efficient upgrades. He was thorough, friendly and very professional. hHighly recommend using Fayette Heating and Air!
Jordan was the best tech you could hope for. He knew what he was talking about and suggested only fixes that made sense. He spent the right amount of time here and was proud of his work.
Excellent professionalism and advice on how to mitigate the problem. Gave options and allowed me to choose without being pushy in any way. Highly recommend!
I have had nothing but top notch service from everyone that has come to my home. Dakota Tedder gave me the estimate and was very helpful working out financing. Brendan Sadler and 2 other young men came to do the work. They were all three very nice and completed the job quickly and professionally. Great job!
They replaced my heat pump in less than a day.
Cleaned up after themselves.
The young man has been to my two times and has always been very nice. He was late but had can trouble. That's ok because you never know when that's going to happen. When in the fall and it's time to have my unit checked I will ask got this young man again.
Adam was friendly, courteous, professional, and thorough in the servicing of my HVAC system. I would recommend him to anyone.
We've used both Scott Bowman and William Ison for our commercial properties at multiple locations. They're simply unmatched. They are thorough, kind, and responsive. In what is an unusual time with Covid, they're over the top safety is a welcomed response in our company from an outside vendor. If you're into reading reviews, do yourself a favor and don't go anywhere else - they're the best I've worked with.
Professional and friendly, took care of problems quickly. Very aware of Covid-19 safety procedures.
Bryan was super professional and courteous. He explained everything he was doing and was going to do. It was a great experience.
I ve been without air almost a month. First, FH&A sent the wrong tech - one that couldn t work in my system and was here less than 3 minutes. Next, after waiting several days to get a qualified tech here - they said they would have to order a part. After another week, they showed and installed the part - only to realize that wasn t the problem after all. Again, they needed to order a part. After two days of hearing nothing- I called. They part was still not ordered because they FH&A had failed to send the diagnostic report to my home warranty company. I ve left voicemails for the service manager, Matt, but have not heard anything back. Again - one mistake after another and - and meanwhile I m without AC for almost a month. Still waiting.
Always professional, takes care of problems without pushing for unnecessary extras.
Alex Brewer did an outstanding job diagnosing the problem with our air conditioner compressor. The lines going to the compressor were covered with 6 years of mulch. Once he opened up the lines everything began to work properly. He saved me over $800.00 by not having to replace a part that he thought was causing the air conditioner coil to freeze up. Most companies would have just replaced the part that was specially ordered. That is why I'm a Comfy Club member.
Very efficient, knowledgeable, friendly and explained everything completely.
Dylan was prompt, masked, professional, and took care of business.
Matt was very conscientious and thorough. He spent the whole day here
and made sure everything worked before closing out. Well done. The original system was Amana. The replacement is a Lennox.
Mr. Campbell fixed my AC in an efficient and affordable way. It was very clear that he understands the science of HVAC. He was professional & explained me what the exact problem was & how to solve it. Thanks to him & Fayette Heating & Air
I had Fayette replace my HVAC and they did a great job. They beat everyone's quote to get my business.
John arrived on time, observed Covid-19 precautions, thoroughly checked both units and was friendly and informative.
Considering the climate changes that we are experiencing we are happy and stress free as members of the Comfy Club. Cool too!!
Trampis was very courteous and did his job efficiently. I would definitely recommend Fayette Heating & Air to friends and family.
They were very responsive, professional, and took care of the issue with our HVAC, and literally just days before selling our home.
Our tech Greg did a good job was very knowledgeable.
These guys charged me 80 freaking dollars only to come and rip me off! The wanted me to pay 1800 dollars to fix my system. Tried to say my blower motor, safety switches and all needed to be replaced. When I crawled under the house and switched It on, my motor Came right back on! I will never use this company again and I m saying this to help you save time and cash too. DONT USE THIS COMPANY
Emergency Call: Trampis Porter was able to determine that the refrigerant was low. Dye that was injected into the system in May did not reveal any leaks to the outside unit. The coils were frozen inside snd would have to thaw before further diagnostics could continue. To get me through the night, he disconnected the outside unit to allow the coils to defrost and left the fan on for house ventilation. This was a late evening call. He explained that if the leak wasn t fount at the coils that procedures that would have to be done to determine the location of the leak. He left email to dispatch to contact me next date with follow up service to his service that night. He was thorough, efficient and polite.
