Family Dermatology of Brookline & West Roxbury Review

I went last June for some scar treatment. After waiting for over half an hour, I met with an assistant who told me that no laser treatments could be done because the only technician qualified to use the machine was away that week. They suggested that I go to a different dermatology office, which I did, but then several weeks later I got a bill for $250 from these people! They didn't provide any service, but they billed me for what was generically coded as a "cosmetic procedure". I called several times to have them correct the error. The receptionists always said she'd "look into it" but refused to acknowledge that the bill was an error. Now I'm getting threatened by collections agencies. I will never come back to this crooked, sleazy, incompetent business again.

Dr. Lester has been fantastic, as has the team at Brookline Dermatology. They always seem to be on time, or close to it. The front desk staff is very professional and friendly, which is hard to find!

Dr. Lester found and removed some scary skin cells for me a few years back. He did a beautiful stitching job. I go on a regular basis now for checkups and have used some of their cosmetic services since and I wouldn't dream of going anywhere else.

Dr. Lester is a great dermatologist. He listens to patient s concerns and explains his findings. I have been going here for years and have always had a great experience. I am always able to get an appointment quickly. If you call and leave a message for Dr. Lester, he makes sure to call you back to answer your questions and concerns.

Not impressed with this place. The staff was not warm. We spent most time with the nurse practitioner while the doctor only came in for three minutes. They had no time or interest to hear what I wanted to say. I will not go back to this practice.

Dr. Lester is a 5 star. His staff, and particularly administrative staff, would be a 2.

Usually on-time, always professional. He found melanoma at an early stage. Likely saved my life. Check your insurance as this kind of thing can be expensive.

Very happy with Dr. Sarkar. She listens, understands and I know I am in good hands. I highly recommend BDA.

Would absolutely NOT recommend. I went in to get some possible skin lesions to get checked out. Dr. Wang identified one to be removed, said the others were likely just skin tags, nothing to worry about. Scheduled a follow up visit for a month later. Month later I go in and now those "skin tags" were warts to be removed. Essentially got charged twice for something that should have been taken care of once. Billed a total of around $750 when they could have all been taken care of in once visit!! Also, how on earth does a less than 15 minute visit get charged $225 for the original, and then $150 for the follow up!! Absolute CROOKS!