4 years ago
my mang. co. @ my apt. hired express to clean my c...
my mang. co. @ my apt. hired express to clean my carpet @ my apt. We picked a date & time weeks in advance. We called them twice to confirm this. I was scheduled last Fri. for noon. I have several health issues one of them requiring oxygen 24/7. So we left the house @ noon, even though they weren't here yet. The manager said she would let them in. The mang. had to call them twice, as they were still not here as of 2;30. Their office staff gave them different times & excuses both times she called. I had no choice but to come home by 3;30, as my son had to be @ wrk. by 4;00. When we arrived here, he was here leaving a note, he was about to LEAVE!!!!!!! Now all this time I had been w/o oxygen, & I was not feeling good. So now my son had to leave for work, & I spent the nxt. hour & 40 mins. in the heat on the porch so he could finally do the carpets. When he left he said it was fine go on in, & turn on fans. No other warnings or instructions were given.Since I was extremely over heated & really needed my oxygen, I just wanted to get inside. Well, he didn't clean up his overspray from the floor to the kitchen & bathroom, it was EXTREMELY SLIPPERY...& I FELL!!!!!! I hurt my knee, toe, shoulder, & my wrist is the worst. I would Never reccommend them for any service. If they had come on time, I wouldn't have had to come in when it was still wet, perhaps I wouldn't have hurt myself.