Enterprise Property Management and Real Estate Sales Review

Our experience (as potential tenants) with this company was negative. We pinged them via one of the aggregate websites about a house for rent by then it was sitting empty for 3 months. More than a week later (by then we almost forgot about them), they finally contacted us ,Yes, the property was available. If interested, schedule a self-tour. So, we did. The neighborhood was fine. The house was so-so: nothing special, but livable. The price seemed OK. Called them back with our reservations at which point we were strongly encouraged (and even $$ incentivized) to apply. So, like the newbies we were we paid them 100 bucks (via PayPal) and filled out their confusing PAPER application, scanned, and faxed it to them. Done! They confirmed it then nothing. A week later, they reappeared with the "news": suddenly there turned up numerous other applicants and we were to hang on. So we did and did and did never to hear from this wonderful company again. No phone call, no email, not even a goodbye. Cold. In retrospect, we were probably lucky (aside from being swindled out of some pocket change) imaging dealing with folks like that as tenants?

Enterprise Property Management has been handling our property in Anaheim, Ca. for over a decade and we have never been disappointed. If our tenant has a problem, we are notified immediately and the problems have been resolved in a timely and professional manner. I recommend Enterprise Property Management to everyone I know who has rental property. Senior Property Manager Paula Klingman keeps us posted about everything happening at the property and has become a trusted advisor. We highly recommend this terrific management company. Give them a call and see how they can help you maximize your investment!

I purchased 2 rental homes and retained EPM for property management over 16 years ago. Wow, 16 years, it is hard to believe it has been that long as they have made owning a rental almost as if I don't have one, just collect the checks and enjoy the cash flow. I appreciate the professionalism and hard work for all the years. I would definitely recommend EPM for your rental needs.

Worst. Experience. Ever!! I received an invoice for air conditioner duct cleaning with another address on the same street. When I called to request why, I was told they just put the wrong address on the bill, and they charged me anyway. (My House does not have central air conditioning with ducts!) I was charged for removal of a tree, which I did not plant, and they never finished the job. They also had someone (I m guessing not a professional) install a ceiling fan. The fan stopped working and fell out of the ceiling. Oh, joy more charges!

It s possible that the company has changed since I changed property managers. My representative relocated from Hawaii to work there. Prior to that, she worked in something like animal rescue in HI. Animal rescue is a service that is much needed; however, I hardly feel it qualifies someone to manage rental properties. I hope she provided better service to the voiceless, innocent animals than she did for me.

Professional and easy to work with. We have been working with Enterprise for almost 7 years to manage our property in Orange County. They have been awesome and we are satisfied with their services. Their employee Susan Miller has been actively engaged with the entire process of renting, maintenence, move-out and paperwork. Susan has also been prompt responding to tenants' issues and kept us posted on the status of the needed repair work.

My family and I lived in a house managed by Enterprise Property Management for 8 years. We were treated very fairly by the management and the owner. Of course, over an 8 year period, you are going to have some issues with the house, but EPM and Paula Klingman were their for us 100% with timely attention to repairs. Paula was instrumental in us having a very positive experience and I heartily recommend EPM and Paula.

Don't even consider this place. If you follow up on maintenance requests, the representatives will NOT leave you alone. They take the freedom to show up at your doorstep anytime to harass you and nothing is resolved nothing repaired.

It's very frustrating at times to read some people's reviews. It's easier to say things bad about others when we're fueled by anger or frustration.... all I'm saying is how many people that comment so negatively actually post anything nice about any place they go to? Where's all the happy reviews? My family and I have had a great experience with Enterprise Property Management. Everyone we've had an encounter with has been great.

The application process is a bit intensive, but then again we can understand that we were not the only applicants and the owner had to make the decision. I'm this is done in the best interest of the property owner and for the prospective tenant. The calls are always answered by a live person (that's always helpful) and reception is always welcoming when we need to go into the office for anything. Our property manager is very pleasant and professional. We understand that she gets busy sometimes, but she's great about returning our calls. Any repair requests that we have informed her about have been handled in a timely manner and usually followed up by another staff member making sure things were completed.

Our home was prepared for us to move in. The owners had just put in new carpet, fresh paint, it was clean and showed that the property was being taken care of. To us this is very important because it was the first indication that this company takes care of things.

My only suggestion would be to make rent easier to pay by offering online payment services.

Bottom line, Enterprise Property Management is great!

For over one-week from today, I've left a record of six messages calling about an interest on a couple of properties, and know one has ever return my calls.

Their outgoing message claims that someone from their office will call back within 24 hours, and they've yet to prove that to me.

These are listing that I've seen on Craig's List for rentals in Santa Ana, CA with only their number to reach if interested on these properties.

I know a tenant that lives on the Orange st property and this managenent co. is unresponsive. The unit needs extermination and has Plumbing issues. It takes over 2 weeks.